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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing

Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
Multifunction Printer HP LaserJet Enterprise MFP M528f Laser Mono Printing
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R44,786
The HP LaserJet Enterprise MFP M528f is a multifunction laser printer for mono printing, copying and colour scanning designed for office environments. It delivers up to 43 ppm black printing at a maximum resolution of 1200 x 1200 dpi, supports duplex print/copy/scan and handles A4 paper. Built with ... Read More
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Stock Out Of StockNo Stock Code 2342971 Brand HP Model 1PV65A#B19 Warranty 2 Years

Shipping & Returns

The HP LaserJet Enterprise MFP M528f is a multifunction laser printer for mono printing, copying and colour scanning designed for office environments. It delivers up to 43 ppm black printing at a maximum resolution of 1200 x 1200 dpi, supports duplex print/copy/scan and handles A4 paper. Built with Ethernet and USB 2.0 interfaces, the M528f accommodates high workloads with a maximum monthly duty cycle of 150,000 pages and ships in a black-and-white finish.

Advantages

This HP LaserJet Enterprise MFP offers fast monochrome output and reliable duplex functionality for print, copy and scan tasks. It includes colour scanning and copying at up to 600 x 600 dpi and supports network connectivity via Ethernet and USB 2.0. The device is built for higher-volume environments with a rated duty cycle and uses HP EcoSmart toner black to help conserve energy. Note: this product implements dynamic security and is intended to work with cartridges that have a new or reused HP chip or electronic circuitry; firmware updates may block non‑HP chips.

Suitable for

Key specifications

How to use

Connect the HP LaserJet Enterprise MFP M528f to your network via Ethernet or to a PC using the USB 2.0 port. Install the driver and management software provided by HP, load A4 paper into the tray, and configure duplex and quality settings through the device control panel or the printer driver. Use the scanner glass or automatic document feeder for colour scanning and copying tasks. Monitor supplies and device status through HP software or the control panel.

Recommendations

To maintain device performance and the effectiveness of security features, use cartridges with new or reused HP chips or electronic circuitry and keep firmware updated. Follow HP guidelines for paper type and weight, perform regular maintenance as indicated by the device, and store consumables according to manufacturer instructions.

The world’s most secure printing[2]

Each printer in your fleet checks its operating code and repairs itself from attacks.Your printer’s outgoing network connections are inspected to stop suspicious requests and thwart malware.Memory activity is monitored to continually detect and stop attacks.Firmware is automatically checked during startup to determine if it’s authentic code – digitally signed by HP.

Low costs, low energy use

Avoid frustrating reprints, wasted supplies, and service calls using Original HP Toner cartridges.Spend less time replacing toner, and more on business. Choose optional high-yield toner cartridges.[3]Enhanced energy savings – up to 29% over prior products[1] plus save with Auto-on/Auto-off technology.[4]This MFP fits in tight places to boost performance in almost any workspace.

A whole fleet at your control

Centralise control of your printing environment with HP Web Jetadmin[5] – and help build business efficiency.Gain insights into print costs, behaviors, utilization to drive efficiencies with this cloud-based printer.Set security configuration policies and automatically validate settings for every HP printer in your fleet.[6]Submit print jobs on the go and securely release them at any HP Roam-enabled office printer, securely.[7]
Key Highlights
  • Small and medium office printing and copying
  • Shared network environments using Ethernet
  • Workflows requiring duplex print, copy and scan
  • High-volume monochrome document production
  • Print technology: Laser
  • Printing: Mono printing, up to 43 ppm (A4)
  • Maximum print resolution: 1200 x 1200 dpi
  • Copying: Colour copying, max 600 x 600 dpi
  • Scanning: Colour scanning, optical up to 600 x 600 dpi
  • Duplex: Print, copy, scan
  • Maximum ISO A-series paper size: A4
  • Interfaces: Ethernet, USB 2.0
  • Maximum duty cycle: 150,000 pages per month
  • Weight: 21.95 kg
  • Product colour: Black, White
Specifications
AC input frequency
50/60 Hz
AC input voltage
220 - 240 V
Acoustic power emissions (ready)
40 dB
Acoustic pressure emissions bystander (ready)
26 dB
All-In-One-multitasking
Yes
Auto document feeder (ADF)
Yes
Auto document feeder (ADF) input capacity
100 sheets
Auto fit function
Yes
Auto reduction
Yes
Auto-redialing
Yes
Bluetooth
Yes
Book copy function
Yes
Box contents
HP LaserJet Enterpris M528f MFP; HP Original LaserJet Toner Cartridge Introductory (7,500 pages); Regulatory flyer (CD replacement); Unpack flyer; Installation guide; Power cord; Warranty cards; Support flyers/phone number list; Fax cable
Built-in display
Yes
Built-in processor
Yes
Cables included
AC
Cabling technology
10/100/1000Base-T(X)
Carbon emissions, end-of-life (kg of CO2e)
27
Carbon emissions, logistics (kg of CO2e)
14
Carbon emissions, manufacturing (kg of CO2e)
215
Certification
CISPR 22:2008 (International) - Class A, CISPR32:2012 (International) - Class A, EN 55032:2012 (EU) - Class A, EN 61000-3-2:2014, EN 61000-3-3:2013, EN 55024:2010, EMC Directive 2014/30/EU, Issue 6 Class A, other EMC approvals as required by individual countries.
Colour display
Yes
Compatible operating systems
Windows Client OS (32/64-bit), Win10, Win8.1, Win 8 Basic, Win8 Pro, Win8 Enterprise, Win8 Enterprise N, Win7 Starter Edition SP1, UPD Win7 Ultimate, Mobile OS, iOS, Android, Mac, Apple macOS Sierra v10.12, Apple macOS High Sierra v10.13, Apple macOS Mojave v10.14, Discrete PCL6 Printer Driver, for more information on the supported operating systems go to http://www.support.hp.com, enter your product name and search, click on User Guides and enter your product name and search for User Guide, search for your (Product Name) User Guide, search for the Supported Operating Systems section, UPD PCL6 / PS Printer Drivers, Supported Operating systems, for more information on the supported operating systems see http://www.hp.com/go/upd
Compliance certificates
CECP, GS mark, CCC, Federal Communications Commission (FCC), CE, BSMI
Control type
Buttons, Touch
Copier resize
25 - 400%
Copy speed (black, normal quality, A4)
43 cpm
Copying
Mono copying
Country of origin
Netherlands
Custom media length
127 - 355.6 mm
Custom media sizes
Tray 1: 76.2 x 127 to 215.9 x 355.6 mm; Tray 2: 105 x 148 to 215.9 x 355.6 mm; Optional 550 sheet Tray: 105 x 148 to 215.9 x 355.6 mm
Custom media width
76.2 - 215.9 mm
Depth
496 mm
Digital sender
Yes
Direct printing
Yes
Display
LCD
Display diagonal
20.3 cm (8")
Display resolution
1024 x 768 pixels
Document formats supported
PDF, XPS
Doesn't contain
Mercury
Duplex copying
Yes
Duplex functions
Print, Copy
Duplex printing
Yes
Duplex printing mode
Auto
Duplex scanning
Yes
Electromagnetic compatibility
CISPR 22:2008 (International) - Class A, CISPR32:2012 (International) - Class A, EN 55032:2012 (EU) - Class A, EN 61000-3-2:2014, EN 61000-3-3:2013, EN 55024:2010, EMC Directive 2014/30/EU, Issue 6 Class A, other EMC approvals as required by individual countries.
Energy Star Typical Electricity Consumption (TEC)
0.446 kWh/week
Envelope feeder
No
Envelopes sizes
B5, C5, C6, DL
Ethernet LAN
Yes
Ethernet LAN data rates
1000 Mbit/s
Fax broadcasting
210 locations
Fax delayed sending
No
Fax forwarding
Yes
Fax memory
500 pages
Fax resolution (black)
300 x 300 DPI
Fax transmission speed
3 sec/page
Faxing
Mono faxing
General Product Safety Regulation (GPSR) URL
https://support.hp.com/gb-en/product/setup-user-guides/hp-laserjet-enterprise-mfp-m528-series/model/19390474?sku=1PV65A&serialnumber=1PV65A ; https://h10032.www1.hp.com/ctg/Manual/c06196041.pdf
Greyscale levels
256
Harmonized System (HS) code
84433100
Height
497 mm
HP Auto-On/Auto-Off
Yes
HP Dynamic security
Yes
HP GTIN (EAN/UPC)
192545079563, 192545079570, 192545079587, 192545079600, 192545079617, 192545079624
HP GTIN (EAN/UPC) with options
(ABT) 192545079563; (ABY) 192545079570; (ACQ) 192545079587; (B13) 192545079600; (B19) 192545079617; (BAZ) 192545079624
HP Security tools
Identity management: Kerberos authentication; LDAP authentication; 1000 user PIN codes; Optional HP and 3rd party advanced authentication solutions (e.g.: badge readers); Network: IPsec/firewall with Certificate; Pre-Shared Key and Kerberos authentication; Supports WJA-10 IPsec configuration Plug-in; 802.1X authentication (EAP-PEAP; EAP-TLS); SNMPv3; HTTPS; Certificates; Access Control List; Data: Storage Encryption; Encrypted PDF & Email (uses FIPS 140 validated cryptographic libraries from Microsoft); Secure Erase; SSL/TLS (HTTPS); Encrypted Credentials; Device: Security lock slot; USB port disablement; Hardware integration pocket for security solutions; Intrusion Detection with Red Balloon Security Technology - Constant in-device monitoring for attacks; SureStart Secure Boot - BIOS Integrity Checking with self-healing capability; Whitelisting - loads only known good code (DLLs, EXEs, ...); Connection Inspector - helps ensure network connections to device are safe; Security management: Compatible with HP JetAdvantage Security Manager; HP Printer Security Plugin for Microsoft SCCM; Device Security Syslog Messages processed and accessable in ArcSight, Splunk, and McAfee(ESM) SIEMs
HP segment
Business
ID-card copy function
Yes
Image formats supported
JPEG, MTIFF, TIFF
Input colour depth
24 bit
Internal memory
1780 MB
Internal storage capacity
500 GB
ISO A-series sizes (A0...A9)
A4, A5, A6
ISO B-series sizes (B0...B9)
B5
ISO C-series sizes (C0...C9)
C5, C6
JIS B-series sizes (B0...B9)
B5, B6
Layers per pallet
3 pc(s)
Linux operating systems supported
Yes
Mac operating systems supported
Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, MacOS
Market positioning
Business
Master (outer) cases per pallet layer
2 pc(s)
Maximum copy resolution
600 x 600 DPI
Maximum duty cycle
150000 pages per month
Maximum input capacity
2300 sheets
Maximum internal memory
3840 MB
Maximum ISO A-series paper size
A4
Maximum number of copies
9999 copies
Maximum number of input trays
5
Maximum output capacity
250 sheets
Maximum print size
212 x 352 mm
Maximum resolution
1200 x 1200 DPI
Maximum scan area
216 x 356 mm
Maximum scan resolution
600 x 600 DPI
Memory slots
1
Mobile printing technologies
Mopria Print Service, HP ePrint, Apple AirPrint, Google Cloud Print
Modem speed
33.6 Kbit/s
Multi-Purpose tray
Yes
Multi-Purpose tray input capacity
100 sheets
N-in-1 copy function
Yes
N-in-1 print function
Yes
Non-ISO print media sizes
Oficio, 16K
Number of print cartridges
1
Number of users
15 user(s)
Operating relative humidity (H-H)
10 - 80%
Operating temperature (T-T)
10 - 32.5 °C
Optical scanning resolution
600 x 600 DPI
Other operating systems supported
Android, iOS
Package depth
592 mm
Package height
613 mm
Package weight
29.2 kg
Package width
735 mm
Page description languages
PostScript 3, PDF 1.7, PCL 6
Pallet dimensions (W x D x H)
1200 x 800 x 1973 mm
Pallet gross weight
199 kg
Paper input type
Sheetfed
Paper tray 1 input capacity
100 sheets
Paper tray 2 input capacity
550 sheets
Paper tray media types
Plain paper, Bond paper, Recycled paper, Envelopes, Card stock, Labels, Transparencies, Rough paper
Paper tray media weight
60 - 200 g/m²
Photo paper sizes
10x15 cm
Power consumption (average operating)
629 W
Power consumption (off)
0.06 W
Power consumption (PowerSave)
0.74 W
Power consumption (printing)
629 W
Power consumption (ready)
28.8 W
Power consumption (sleep)
5.3 W
Print resolution black
1200 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)
43 ppm
Print technology
Laser
Printer fonts
Scalable, TrueType, Windows, PCL, PostScript
Printing
Mono printing
Printing colours
Black
Processor frequency
1.2 GHz
Product colour
Black, White
Products per pallet
6 pc(s)
Quick installation guide
Yes
Recommended duty cycle
2000 - 7500 pages per month
Recommended humidity operating range
30 - 70%
Recommended operating temperature range (T-T)
15 - 27 °C
Recommended system requirements
2 GB available hard disk space; Internet connection; USB port; Internet browser. 2 GB available hard disk space; Internet connection or USB port.
Replacement cartridges
HP 89A Black Original LaserJet Toner Cartridge (5,000 pages) CF289A; HP89X High Yield Black Original LaserJet Toner Cartridge (10,000 pages) CF289X; HP89Y Extra High Yield Black Original LaserJet Toner Cartridge (20,000 pages) CF289Y
Scan speed (black)
43 ppm
Scan speed (colour)
38 ppm
Scan technology
CIS
Scan to
E-mail, Network folder, USB
Scanner type
Flatbed scanner
Scanning
Colour scanning
Secure printing
Yes
Security algorithms
SNMPv3, SSL/TLS, EAP-PEAP, EAP-TLS, FIPS 140, HTTPS, IPSec
Sound power level (printing)
6.8 dB
Sound power level (standby)
25 dB
Sound pressure level (printing)
54 dB
Sound pressure level (scanning)
52 dB
Speed dialling
Yes
Standard interfaces
Ethernet, USB 2.0
Storage media
HDD
Storage temperature (T-T)
-20 - 40 °C
Sustainability certificates
Blue Angel, ENERGY STAR, EPEAT Silver
Sustainability compliance
Yes
Sustainable technologies and materials
Mercury free
Time to first copy (black, normal)
6.5 s
Time to first page (black, normal)
6 s
Total carbon emissions, w/o use phase (kg of CO2e)
27
Total carbon footprint (kg of CO2e)
280
Total input capacity
650 sheets
Total number of input trays
2
Total output capacity
250 sheets
Touchscreen
Yes
Typical electricity consumption (TEC) number
Blue Angel: 1.414 kWh/Week; Energy Star 3.0: 0.446 kWh/Week
UNSPSC-code
43212110
USB 2.0 ports quantity
4
USB port
Yes
Warm-up time
202 s
Warranty card
Yes
Watermark printing
Yes
Weight
21.9 kg
Wi-Fi
Yes
Width
482 mm
Windows operating systems supported
Windows 7 Enterprise, Windows 7 Ultimate, Windows 7 Professional, Windows 7 Starter, Windows 7, Windows 8 Pro, Windows 8 Enterprise, Windows 8, Windows 8.1 Pro, Windows 8.1 Enterprise, Windows 8.1, Windows 10 Pro, Windows 10 Enterprise, Windows 10

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