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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black

MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
36 mo.
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
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R4,909
+R8 Reward
The MSI PRO MP272PMG is a 27" Full HD (1920 x 1080) LCD monitor with an IPS panel, 120Hz refresh rate and a 4 ms response time. It includes a built-in webcam, integrated speakers and a USB 2.0 hub. With a 178° viewing angle, 300 cd/m² typical brightness and VESA mounting plus height adjustment optio... Read More
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Stock 30 Code 107487 Brand MSI Model PRO MP272PMG Warranty 3 Years

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Estimated delivery Friday, October 2
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The MSI PRO MP272PMG is a 27" Full HD (1920 x 1080) LCD monitor with an IPS panel, 120Hz refresh rate and a 4 ms response time. It includes a built-in webcam, integrated speakers and a USB 2.0 hub. With a 178° viewing angle, 300 cd/m² typical brightness and VESA mounting plus height adjustment options, the monitor is designed for business use where reliable image quality and flexible setup are required.

Advantages

The monitor combines a 120Hz refresh rate and IPS panel for smooth motion and consistent colours across wide viewing angles. A built-in webcam and speakers simplify video conferencing without extra peripherals. EyeErgo technology helps reduce eye strain during extended work sessions, and the included USB hub and VESA compatibility provide convenient connectivity and flexible installation.

Suitable for

  • Office work and video conferencing
  • Data analysis, spreadsheets and document editing
  • Multi-monitor business setups and desk-based workflows
  • Home office where an integrated webcam is needed

Key specifications

  • Display size: 27" (68.6 cm)
  • Resolution: 1920 x 1080 (Full HD)
  • Panel type: IPS, LCD
  • Refresh rate: 120 Hz
  • Response time: 4 ms
  • Viewing angle: 178° horizontal / vertical
  • Brightness (typical): 300 cd/m²
  • Contrast ratio (typical): 1500:1
  • Built-in webcam and speakers
  • Built-in USB 2.0 hub
  • VESA mounting supported; height adjustable stand
  • Colour: Black

How to use

Connect the monitor to your computer using the appropriate video cable and plug in power. Use the built-in USB hub to attach peripherals and enable the webcam in your preferred conferencing application. Adjust the screen height and tilt for an ergonomic viewing position and select the 120Hz refresh rate in your operating system or graphics settings if required.

Recommendations

For prolonged use, position the monitor so the top of the screen is at or slightly below eye level, keep an arm’s length distance, and enable EyeErgo settings to reduce blue light and flicker for more comfortable viewing during long workdays.
Key Highlights
  • Office work and video conferencing
  • Data analysis, spreadsheets and document editing
  • Multi-monitor business setups and desk-based workflows
  • Home office where an integrated webcam is needed
  • Display size: 27" (68.6 cm)
  • Resolution: 1920 x 1080 (Full HD)
  • Panel type: IPS, LCD
  • Refresh rate: 120 Hz
  • Response time: 4 ms
  • Viewing angle: 178° horizontal / vertical
  • Brightness (typical): 300 cd/m²
  • Contrast ratio (typical): 1500:1
  • Built-in webcam and speakers
  • Built-in USB 2.0 hub
  • VESA mounting supported; height adjustable stand
  • Colour: Black
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
13 cm
Adobe RGB coverage
86%
AMD FreeSync
No
Anti-glare screen
Yes
Built-in camera
Yes
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
HDMI, Power, USB Type-A to USB Type-B
Colour depth
8 bit
Colour gamut
90%
Colour gamut standard
DCI-P3
Contrast ratio (dynamic)
100000000:1
Contrast ratio (typical)
1500:1
DCI-P3 coverage
90%
Depth (with stand)
227 mm
Depth (without stand)
46 mm
Display brightness (typical)
300 cd/m²
Display diagonal
68.6 cm (27")
Display number of colours
16.7 million colours
Display resolution
1920 x 1080 pixels
Display technology
LCD
DisplayPort version
1.2a
DisplayPorts quantity
1
Energy consumption (HDR) per 1000 hours
25 kWh
Energy consumption (SDR) per 1000 hours
20 kWh
Energy efficiency class (HDR)
F
Energy efficiency class (SDR)
E
Energy efficiency scale
A to G
Feet colour
Black
Frameless design
Yes
HD type
Full HD
HDMI
Yes
HDMI ports quantity
1
HDMI version
1.4b
Headphone out
Yes
Headphone outputs
1
Height (with stand)
429 mm
Height (without stand)
357 mm
Height adjustment
Yes
Horizontal scan range
47.11 - 144.23 kHz
Market positioning
Business
Maximum refresh rate
120 Hz
Native aspect ratio
16:9
Number of speakers
2
Number of USB Type-B upstream ports quantity
1
NVIDIA G-SYNC
No
Package depth
146 mm
Package height
471 mm
Package type
Box
Package weight
8.5 kg
Package width
854 mm
Panel mounting interface
100 x 100 mm
Panel type
IPS
Pivot
Yes
Pivot angle
-90 - 90°
Pixel pitch
0.3114 x 0.3114 mm
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power supply type
Internal
Product colour
Black
Quick start guide
Yes
Refresh rate optimizor
Yes
Response time
4 ms
Response time (MPRT)
1 ms
Response time measurement type
GTG (Gray to Gray)
RMS rated power
4 W
Screen shape
Flat
sRGB coverage (typical)
116%
Stand included
Yes
Supported graphics resolutions
1920 x 1080 (HD 1080)
Supported video modes
1080p
Swivel angle range
-45 - 45°
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-5 - 20°
Touchscreen
No
USB hub version
2.0
USB Type-A downstream ports quantity
2
USB upstream port type
USB Type-B
Vertical scan range
48 - 120 Hz
VESA Adaptive Sync support
Yes
VESA mounting
Yes
VGA (D-Sub) ports quantity
1
Viewable size, horizontal
59.8 cm
Viewable size, vertical
33.6 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Wall mountable
Yes
Warranty period
2 year(s)
Weight (with stand)
6.2 kg
Weight (without stand)
3.5 kg
Width (with stand)
612 mm
Width (without stand)
612 mm

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Price history over the last 6 months
MSI PRO MP272PMG computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LCD Black
Current
R4,909
Lowest
R2,296
Highest
R5,536
Change 24H
+R2,415   +97%
Week
+R2,269   +86%
Month
+R2,246   +84%

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