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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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MSI Prestige 14 AI+ D3MG-017FR Copilot+ PC Laptop, 14 inch Full HD+ OLED, Intel Core Ultra 7 355, 32GB LPDDR5x, 1TB SSD, Windows 11 Home, French keyboard

MSI Prestige 14 AI+ D3MG-017FR Copilot+ PC Laptop, 14 inch Full HD+ OLED, Intel Core Ultra 7 355, 32GB LPDDR5x, 1TB SSD, Windows 11 Home, French keyboard
MSI Prestige 14 AI+ D3MG-017FR Copilot+ PC Laptop, 14 inch Full HD+ OLED, Intel Core Ultra 7 355, 32GB LPDDR5x, 1TB SSD, Windows 11 Home, French keyboard
R28,496
The MSI Prestige 14 AI+ D3MG-017FR Copilot+ PC is a 14-inch laptop with an Intel Core Ultra 7 355 processor, 32 GB LPDDR5x memory and a 1 TB SSD. It comes with Windows 11 Home installed.Important: keyboard layoutThis unit is supplied with a French keyboard. Please take this into account before order... Read More
Out Of Stock
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Stock Out Of StockNo Stock Code 2858586 Brand MSI Model 9S7-14T223-017 Warranty 2 Years

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The MSI Prestige 14 AI+ D3MG-017FR Copilot+ PC is a 14-inch laptop with an Intel Core Ultra 7 355 processor, 32 GB LPDDR5x memory and a 1 TB SSD. It comes with Windows 11 Home installed.

Important: keyboard layout

This unit is supplied with a French keyboard. Please take this into account before ordering.

Key specifications

  • Model: MSI Prestige 14 AI+ D3MG-017FR Copilot+ PC
  • Processor: Intel Core Ultra 7 355, 8 cores (4P + 4E + 4LPE), 8 threads, up to 4.7 GHz, 12 MB cache
  • Integrated graphics: Intel Graphics
  • Memory: 32 GB LPDDR5x (soldered), up to 64 GB
  • Storage: 1 TB M.2 PCIe 4.0 NVMe SSD
  • Display: 14 inch (35.6 cm) Full HD+ 1920 x 1200, OLED, 60 Hz, 300 cd/m², 100% DCI-P3, anti-glare
  • Connectivity: Wi-Fi 7 (802.11be), Bluetooth 6.0
  • Ports: 2x Thunderbolt 4, 2x USB 3.2 Gen 1 Type-A, 1x HDMI 2.1, headphone/microphone combo jack, SD card reader
  • Camera: Full HD with IR sensor
  • Keyboard: French, backlit, no numeric keypad
  • Security: fingerprint reader, TPM 2.0
  • Battery and power: 5195 mAh
  • Operating system: Windows 11 Home
  • Colour: Platinum Gray
  • Dimensions and weight: 315.6 x 221.9 x 11.9–13.9 mm, 1.32 kg
  • EAN: 4711377414678
Key Highlights
  • Windows 11 Home
  • Intel Core Ultra 7 355 (12MB Cache, 2.3GHz)
  • 14" Full HD+ 1920 x 1200 OLED
  • 32GB LPDDR5x-SDRAM & 1000GB SSD
  • Laptop Clamshell Grey
  • Intel Core Ultra 7 355 2.3 GHz Processor cores: 8
  • 35.6 cm (14") Full HD+ 1920 x 1200 pixels OLED
  • 32 GB LPDDR5x-SDRAM
  • 1 TB SSD
  • Intel® Graphics
  • Wi-Fi 7 (802.11be) Bluetooth 6.0
  • 81 Wh
  • Windows 11 Home
Specifications
Anti-glare screen
Yes
Battery capacity
5195 mAh
Bluetooth
Yes
Bluetooth version
6.0
Brand
MSI
Card reader integrated
Yes
Category
Laptop
Colour name
Platinum Gray
Depth
221.9 mm
Discrete graphics card
No
Display brightness
300 cd/m²
Display diagonal
35.6 cm (14")
Display resolution
1920 x 1200 pixels
EAN
4711377414678
Efficient cores
4
Ethernet LAN
No
Fingerprint reader
Yes
HD type
Full HD+
HDMI ports quantity
1
Housing material
Metal, Plastic
Infrared (IR) camera
Yes
Internal memory
32 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard backlit
Yes
Keyboard language
French
Market positioning
Ultrabook
Maximum internal memory
64 GB
Maximum refresh rate
60 Hz
Memory form factor
On-board
Model
Prestige 14 AI+ D3MG-017FR
MPN
9S7-14T223-017
Numeric keypad
No
NVMe
Yes
On-board graphics card
Yes
On-board graphics card model
Intel Graphics
Operating system installed
Windows 11 Home
Panel type
OLED
Performance cores
4
Processor boost frequency
4.7 GHz
Processor cache
12 MB
Processor cores
8
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 3)
Processor manufacturer
Intel
Processor model
355
Processor threads
8
Product colour
Grey
Product type
Laptop
SSD capacity
1 TB
SSD interface
PCI Express 4.0
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total storage capacity
1 TB
Touchscreen
No
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
Weight
1.32 kg
Wi-Fi standards
Wi-Fi 7 (802.11be)
Width
315.6 mm

Leaflet

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Price history over the last 6 months
MSI Prestige 14 AI+ D3MG-017FR Copilot+ PC Laptop, 14 inch Full HD+ OLED, Intel Core Ultra 7 355, 32GB LPDDR5x, 1TB SSD, Windows 11 Home, French keyboard
Current
R28,496
Lowest
R28,212
Highest
R41,748
Change 24H
+R284   +1%
Week
-R13,049   -31%
Month
-R9,597   -25%

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