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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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MSI Cyborg 15 B13WEKG-652FR Gaming Laptop, 15.6 inch Full HD IPS 144Hz, Intel Core i5-13420H, 16GB DDR5, 512GB SSD, GeForce RTX 5050 8GB, Windows 11 Home, French AZERTY keyboard

MSI Cyborg 15 B13WEKG-652FR Gaming Laptop, 15.6 inch Full HD IPS 144Hz, Intel Core i5-13420H, 16GB DDR5, 512GB SSD, GeForce RTX 5050 8GB, Windows 11 Home, French AZERTY keyboard
MSI Cyborg 15 B13WEKG-652FR Gaming Laptop, 15.6 inch Full HD IPS 144Hz, Intel Core i5-13420H, 16GB DDR5, 512GB SSD, GeForce RTX 5050 8GB, Windows 11 Home, French AZERTY keyboard
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R23,034
+R92 Reward
The MSI Cyborg 15 B13WEKG-652FR is a 15.6-inch gaming laptop with an Intel Core i5-13420H processor, an NVIDIA GeForce RTX 5050 8 GB GDDR7 graphics card, 16 GB DDR5 memory and a 512 GB SSD. It comes with Windows 11 Home installed.Important: keyboard layoutThis unit is supplied with a French keyboard... Read More
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Stock 8 Code 2858002 Brand MSI Model 9S7-15Q342-652 Warranty 2 Years

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Estimated delivery Monday, October 5
You will be kept updated through our detailed tracking system
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The MSI Cyborg 15 B13WEKG-652FR is a 15.6-inch gaming laptop with an Intel Core i5-13420H processor, an NVIDIA GeForce RTX 5050 8 GB GDDR7 graphics card, 16 GB DDR5 memory and a 512 GB SSD. It comes with Windows 11 Home installed.

Important: keyboard layout

This unit is supplied with a French keyboard (AZERTY). Please take this into account before ordering.

Key specifications

  • Model: MSI Cyborg 15 B13WEKG-652FR
  • Processor: Intel Core i5-13420H, 8 cores (4P + 4E), 12 threads, up to 4.6 GHz, 12 MB cache
  • Graphics: NVIDIA GeForce RTX 5050, 8 GB GDDR7
  • Memory: 16 GB DDR5-5600 (1 x 16 GB), up to 96 GB
  • Storage: 512 GB M.2 PCIe 4.0 NVMe SSD
  • Display: 15.6 inch (39.6 cm) Full HD 1920 x 1080, IPS-Level, 16:9, 144 Hz, 45% NTSC, anti-glare
  • Connectivity: Wi-Fi 6E (802.11ax), Bluetooth 5.3, Ethernet
  • Ports: 1x USB 3.2 Gen 2 Type-C, 2x USB 3.2 Gen 2 Type-A, 1x HDMI 2.1, headphone/microphone combo jack
  • Camera: HD
  • Keyboard: French AZERTY, backlit, numeric keypad
  • Security: fingerprint reader, TPM 2.0
  • Battery and power: 3570 mAh, 120 W adapter
  • Operating system: Windows 11 Home
  • Colour: Translucent Black
  • Dimensions and weight: 359.3 x 245.2 x 22.1–23.1 mm, 2.1 kg
  • EAN: 4711377401906
Key Highlights
  • Windows 11 Home
  • Intel Core i5-13420H (12MB Cache)
  • 39.6 cm (15.6") Full HD 1920 x 1080 IPS-Level, NVIDIA GeForce RTX 5050 (8GB GDDR7)
  • 16GB (5600MHz) DDR5-SDRAM (1 x 16) & 512GB SSD
  • Gaming Laptop Clamshell Black
  • Intel® Core™ i5 i5-13420H Processor cores: 8
  • 39.6 cm (15.6") Full HD 1920 x 1080 pixels IPS-Level 16:9
  • 16 GB DDR5-SDRAM 5600 MHz 1 x 16 GB
  • 512 GB SSD
  • NVIDIA® GeForce RTX™ 5050 8 GB Intel® UHD Graphics
  • Wi-Fi 6E (802.11ax) Ethernet LAN 10,100,1000 Mbit/s Bluetooth 5.3
  • 55.2 Wh 120 W
  • Windows 11 Home
Specifications
AC adapter power
120 W
Anti-glare screen
Yes
Battery capacity
3570 mAh
Bluetooth
Yes
Bluetooth version
5.3
Brand
MSI
Category
Laptop
Colour name
Translucent Black
Depth
245.2 mm
Discrete graphics card
Yes
Discrete graphics card memory
8 GB
Discrete graphics card model
NVIDIA® GeForce RTX™ 5050
Discrete graphics memory type
GDDR7
Display diagonal
39.6 cm (15.6")
Display resolution
1920 x 1080 pixels
EAN
4711377401906
Efficient cores
4
Ethernet LAN
Yes
Ethernet LAN data rates
10,100,1000 Mbit/s
Fingerprint reader
Yes
Front camera resolution
1280 x 720 pixels
HD type
Full HD
HDMI ports quantity
1
Housing material
Metal, Plastic
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Keyboard language
French
Keyboard layout
AZERTY
Maximum internal memory
96 GB
Maximum refresh rate
144 Hz
Memory clock speed
5600 MHz
Memory slots
2x SO-DIMM
Model
Cyborg 15 B13WEKG-652FR
MPN
9S7-15Q342-652
Native aspect ratio
16:9
Numeric keypad
Yes
NVMe
Yes
On-board graphics card
Yes
On-board graphics card model
Intel® UHD Graphics
Operating system installed
Windows 11 Home
Panel type
IPS-Level
Performance cores
4
Processor boost frequency
4.6 GHz
Processor cache
12 MB
Processor cores
8
Processor family
Intel® Core™ i5
Processor generation
13th gen Intel® Core™ i5
Processor manufacturer
Intel
Processor model
i5-13420H
Processor threads
12
Product colour
Black
SSD capacity
512 GB
SSD interface
PCI Express 4.0
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total storage capacity
512 GB
Touchscreen
No
Weight
2.1 kg
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Width
359.3 mm

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Price history over the last 6 months
MSI Cyborg 15 B13WEKG-652FR Gaming Laptop, 15.6 inch Full HD IPS 144Hz, Intel Core i5-13420H, 16GB DDR5, 512GB SSD, GeForce RTX 5050 8GB, Windows 11 Home, French AZERTY keyboard
Current
R23,034
Lowest
R22,759
Highest
R31,410
Change 24H
+R127   +1%
Week
+R60   +0%
Month
-R8,206   -26%

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