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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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MOOMIN Moomintroll Plush Toy 20.5 cm

MOOMIN Moomintroll Plush Toy 20.5 cm
MOOMIN Moomintroll Plush Toy 20.5 cm
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R499
Bring the enchanting world of Moominvalley to life with this officially licensed Moomintroll plush toy from Aurora World. Standing at 20.5 cm (8 inches), this super soft and cuddly plush features the authentic Moomintroll character design with embroidered eyes and durable stitching. Made from high-q... Read More
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Stock Out Of StockNo Stock Code 2939688 Brand MOOMIN Model 12585 Warranty 2 Years

Shipping & Returns

Bring the enchanting world of Moominvalley to life with this officially licensed Moomintroll plush toy from Aurora World. Standing at 20.5 cm (8 inches), this super soft and cuddly plush features the authentic Moomintroll character design with embroidered eyes and durable stitching. Made from high-quality polyester fabric and filled with soft polyester stuffing, it is surface washable and CE certified for safety. Suitable from birth, it makes an ideal gift for Moomin fans and children.

Advantages

This Moomintroll plush offers exceptional softness and durability, ensuring long-lasting play and cuddles. Its embroidered eyes provide a safe, child-friendly design, while the surface-washable material makes maintenance easy. As an officially licensed product, it guarantees authentic Moomin quality.

Suitable for

  • Moomin enthusiasts and collectors
  • Children from birth onwards
  • Gift giving for birthdays, holidays, or special occasions
  • Decorative addition to a Moomin-themed room

Key specifications

  • Character: Moomintroll
  • Height: 20.5 cm (8 inches)
  • Material: High-quality plush fabric (Polyester)
  • Filling: Soft polyester stuffing
  • Colour: White / Cream
  • Safety: CE certified
  • Care: Surface washable
  • Eyes: Embroidered
  • Licensed: Officially licensed by Moomin Characters
  • Collection: Aurora World Moomin Collection

Recommendations

Perfect for snuggling and imaginative play, this Moomintroll plush is a must-have for any Moomin fan. Its timeless design and premium quality ensure it will be cherished for years.

Specifications
Brand
MOOMIN
Category
Plush Toys
Certification
CE
EAN
5034566125858
Height
20.5 cm
Material
Polyester
Model
12585
MPN
12585
Product colour
White
Product type
Character Plush
Recommended age (min)
0
Recommended age group
0-2 years
Weight
0.15 kg
Price history over the last 6 months
MOOMIN Moomintroll Plush Toy 20.5 cm
Current
R499
Lowest
R398
Highest
R542
Change 24H
+R95   +24%
Week
+R91   +22%
Month
+R100   +25%

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