We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.
But here is what a one-star review will never tell you:
We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.
Read the full letter — photos and video of real shipments, and a straight answer to every accusation.
-90x90h.webp "Build-Your-Own Gaming PC — Ryzen 7 7700 + RTX 5070, 32GB DDR5 | DistriNode")
-90x90w.webp "DistriNode Ryzen 5 8500G Office PC (Radeon Integrated Graphics) — Build Your Own")
Place the monitor on a stable desk or attach it to a compatible VESA mount. Connect video sources using the available HDMI or DisplayPort inputs; configure resolution and refresh rate in your operating system or graphics driver to 3840 x 2160 and up to 144 Hz as supported. Adjust the height for ergonomic viewing and use the on-screen menu to set brightness, contrast and colour presets. Use the built-in USB hub to connect peripherals and the integrated speakers for basic audio output.
For best image quality, use a DisplayPort or high-speed HDMI cable that supports 4K at your desired refresh rate. Calibrate colour settings when doing critical photo or video work and ensure adequate ventilation to maintain energy-efficient operation.
