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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Mitel 6920w SIP Phone - Open SIP Phone - Black

Mitel 6920w SIP Phone - Open SIP Phone - Black
Mitel 6920w SIP Phone - Open SIP Phone - Black
0 reviews • Write a review
R3,428
+R11 Reward
The Mitel 6920w SIP Phone is a feature-rich desktop communication device designed for professionals who require reliable and high-quality voice communications. This Open SIP phone operates independently of Mitel UCC systems, making it a versatile choice for various VoIP environments. With integrated... Read More
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Stock 100 Code 3055061 Brand MITEL Model 50009435 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The Mitel 6920w SIP Phone is a feature-rich desktop communication device designed for professionals who require reliable and high-quality voice communications. This Open SIP phone operates independently of Mitel UCC systems, making it a versatile choice for various VoIP environments. With integrated Wi-Fi 802.11ac and Bluetooth 4.1, it offers flexible connectivity options. The phone features a 3.5-inch color LCD display with QVGA resolution, 18 programmable keys, and support for up to 6 SIP accounts. HD wideband audio and a full-duplex speakerphone ensure crystal-clear conversations. Power over Ethernet (PoE) simplifies installation, while the included Ethernet cable gets you started quickly. Note: Power supply is sold separately.

Advantages

High-quality audio with HD wideband and full-duplex speakerphone. Flexible connectivity with dual Gigabit Ethernet, integrated Wi-Fi, and Bluetooth. Easy deployment with PoE support. Customizable with 18 programmable keys and 6 line appearances. Open SIP compatibility allows use with various VoIP platforms.

Suitable for

  • Business professionals requiring a reliable desktop phone
  • Call center agents needing programmable keys and headset support
  • Users in environments where Mitel UCC systems are not used
  • Organizations leveraging Open SIP platforms

Key specifications

  • Product Type: SIP Phone
  • Display: 3.5-inch Color LCD, 320x240 pixels (QVGA)
  • Audio: HD Wideband Audio, Full-Duplex Speakerphone
  • Network: Dual Gigabit Ethernet (10/100/1000 Mbps), PoE (802.3af/at)
  • Wireless: Integrated Wi-Fi 802.11ac, Bluetooth 4.1
  • Keys: 18 Programmable Keys, 6 Line Appearances
  • Headset: RJ9, USB
  • USB: 1 x USB 2.0
  • SIP Accounts: Up to 6
  • Compatibility: Not compatible with Mitel UCC systems (MiVoice Business, etc.)
  • Power: AC Adapter (sold separately)
  • Included: Ethernet Cable
  • Mounting: Desk Stand (dual-position), wall mountable (optional kit)
  • Color: Black

Recommendations

For optimal performance, use with a PoE-enabled switch or purchase the Mitel power supply (sold separately). This phone is ideal for users who need a standalone SIP phone without Mitel UCC system dependencies.

Specifications
Bluetooth
Yes
Bluetooth version
4.1
Brand
Mitel
Category
SIP Phone
Display diagonal
3.5 inches
Display resolution
320 x 240 pixels
EAN
7109806221206
Form factor
Desk/Wall Mountable
Headphone connectivity
RJ9, USB
Model
6920w
MPN
50009435
Product colour
Black
USB port
1 x USB 2.0
Weight
1.39 kg
Wi-Fi
Yes
Price history over the last 6 months
Mitel 6920w SIP Phone - Open SIP Phone - Black
Current
R3,428
Lowest
R3,096
Highest
R3,428
Change 24H
+R299   +10%
Week
+R332   +11%
Month
+R320   +10%

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