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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black

Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
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R43,207
+R175 Reward
The HP EliteDesk 8 Mini G1i AI is a compact mini PC designed for space-constrained environments that require reliable performance. It is powered by an Intel Core Ultra 7 265T processor with up to 5.3 GHz boost and integrated Intel graphics, and comes configured with 16 GB DDR5 memory and a 1 TB PCIe... Read More
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Stock 5 Code 2396015 Brand HP Model 998Z2ET Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 13
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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The HP EliteDesk 8 Mini G1i AI is a compact mini PC designed for space-constrained environments that require reliable performance. It is powered by an Intel Core Ultra 7 265T processor with up to 5.3 GHz boost and integrated Intel graphics, and comes configured with 16 GB DDR5 memory and a 1 TB PCIe NVMe M.2 SSD. The system includes built‑in Wi‑Fi, Ethernet and ships with Windows 11 Pro. Its small footprint and 90 W power supply make it suitable for desktop workstations, meeting rooms, digital signage and remote desktop deployments where size and consistent performance matter.

Advantages

The combination of an Intel Core Ultra 7 265T processor, DDR5 memory and a 1 TB SSD delivers responsive multitasking, fast application loading and smooth content playback. Integrated Intel graphics provide display capabilities without a discrete GPU, while built‑in networking (Ethernet, Wi‑Fi and Bluetooth) supports wired and wireless connectivity. The unit’s compact, lightweight design and industry-standard operating system simplify integration into existing IT environments and reduce space and power requirements.

Suitable for

Key specifications

How to use

Place the mini PC on a stable surface or mount it according to available VESA options if required. Connect power using the supplied 90 W adapter, attach a monitor, keyboard and mouse, and connect to the network via Ethernet or Wi‑Fi. Windows 11 Pro is preinstalled; follow the on‑screen setup to configure user accounts, updates and security settings. Install required applications from your organisation’s software library or Microsoft Store and use standard Windows tools to manage files and peripherals.

Recommendations

For sustained performance, ensure the device has adequate airflow and is not enclosed in a tightly sealed cabinet. Keep firmware and Windows updates current, and use an enterprise backup or image‑management solution for fleet deployments. For tasks requiring heavier graphics or specialised AI workloads, consider external or server‑based acceleration options.

HP recommends Windows 11 Pro for business

Work anywhere without compromising on performance with Windows 11 and HP collaboration, security, and connectivity technology. Summarize and rewrite content, get relevant content recommendations, and stay organized with Microsoft Copilot.[4]

Simple PC management

Spend less time and get right to the updates you need with HP Support Assistant.[5]

Browse confidently

Help protect your PC from websites and read only Microsoft Office and PDF attachments with embedded malware, ransomware, or viruses with hardware-enforced security from HP Sure Click.[6]

HP Sure Sense

Malware is evolving rapidly beyond traditional antivirus capabilities. Protect your PC against never-before-seen attacks with HP Sure Sense, which combines behavioral analysis with advanced AI techniques to provide exceptional protection.[7]

Speed up the basics of IT management

Help reduce downtime and total cost of ownership of your HP PCs with the HP Manageability Integration Kit. This solution helps expedite image creation and simplify routine management of hardware, BIOS, security, and software updates.[8]

HP Recommends Windows 11 Pro

Summarize and rewrite content, get relevant recommendations, and stay organized with Microsoft Copilot.[1,9]

Intel® powers PCs enhanced by AI

Free up time to focus on what matters with the latest Intel® Core™ Ultra processor with an up to 13 TOPS NPU.[2,3]

Easy to deploy

The compact 1 L chassis provides flexible deployment options.

Protected by HP Wolf Security

HP Wolf Security for Business creates a hardware-enforced, always-on, resilient defense.[10]
Key Highlights
  • Office productivity and knowledge‑worker tasks
  • Remote desktop and thin‑client style setups
  • Content playback, meeting‑room systems and digital signage
  • AI‑ready workflows and lightweight on‑device inference in constrained spaces
  • Processor family: Intel Core Ultra 7
  • Processor model: 265T, up to 5.3 GHz boost
  • Memory: 16 GB DDR5‑5600 (1 x 16 GB)
  • Storage: 1 TB PCIe NVMe M.2 SSD
  • Graphics: Integrated Intel graphics
  • Operating system: Windows 11 Pro
  • Networking: Ethernet LAN (10/100/1000), Wi‑Fi, Bluetooth
  • Power supply: 90 W
  • Weight: 1.35 kg
  • Colour: Black
Specifications
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT
Antenna type
2x2
Audio chip
Realtek ALC3252
Bluetooth
Yes
Bluetooth version
5.4
Cabling technology
10/100/1000Base-T(X)
Chassis type
Mini PC
Colour name
Jack black
Combo headphone/mic port
Yes
Country of origin
China, Thailand
Depth
181 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display included
No
DisplayPort version
2.1
DisplayPorts quantity
2
Efficient cores
12
Efficient-core base frequency
1.2 GHz
Efficient-core Max Turbo Frequency
4.6 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10, 100, 1000
General Product Safety Regulation (GPSR) URL
https://support.hp.com/us-en/document/ish_6126692-6126777-16?openCLC=true
GPU performance up to
8 TOPs
Harmonized System (HS) code
8471500000
HDMI ports quantity
1
HDMI version
2.1
Height
177 mm
HP Artificial Intelligence
AI PC
HP GTIN (EAN/UPC)
199642219250
HP segment
Business
HP Support Assistant
Yes
Input device model
HP 125 Wired Mouse
Intel® Thunderbolt 4
Yes
Intel® vPro™ Platform Eligibility
No
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Introduction year
2025
Keyboard connectivity
Wired
Keyboard included
Yes
Manufacturer warranty
1 year (1/1/1) limited warranty includes 1 year of parts, labor and on-site repair. Terms and conditions vary by country. Certain restrictions and exclusions apply.
Market positioning
Premium
Maximum internal memory
64 GB
Maximum turbo power
112 W
Memory clock speed
5600 MHz
Memory data transfer rate
5600 MT/s
Memory layout (slots x size)
1 x 16
Microphone in
Yes
Motherboard chipset
Intel Q870
Mouse connectivity
Wired
Mouse included
Yes
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
13 TOPs
Number of SSDs installed
1
Number of storage drives installed
1
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
Operating relative humidity (H-H)
10 - 90
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
10 - 35
Optical drive type
No
Package depth
132 mm
Package height
235 mm
Package weight
2950 g
Package width
498 mm
Password protection
Yes
Password protection type
BIOS, Power on
Performance cores
8
Performance-core base frequency
1.5 GHz
Performance-core Max Turbo Frequency
5.2 GHz
Power supply
90 W
Processor base power
35 W
Processor boost frequency
5.3 GHz
Processor cache
30 MB
Processor cache type
L3
Processor cores
20
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
265T
Processor threads
20
Product colour
Black
Product type
Mini PC
Sparsity support
Yes
SSD capacity
1000 GB
SSD form factor
M.2
SSD interface
PCI Express
Storage media
SSD
Support service included
HP 3 year Next Business Day Onsite Desktop HardwareSupport. For terms and conditions, please visit https://h20195.www2.hp.com/v2/GetPDF.aspx/4AA5-6385EEE & https://www8.hp.com/h20195/v2/getpdf.aspx/4AA5-7123EEGB.pdf
Sustainability certificates
ENERGY STAR, TCO
Sustainability compliance
Yes
Sustainable technologies and materials
50% post-consumer recycled plastic
Thunderbolt 3 ports quantity
0
Thunderbolt 4 ports quantity
1
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total processor performance up to
33 TOPs
Total SSDs capacity
1000 GB
Total storage capacity
1000 GB
UNSPSC-code
43211507
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
4
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
0
USB 3.2 Gen 2x2 Type-C ports quantity
1
Weight
1.35 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 7 (802.11be)
Width
177 mm
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel

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Price history over the last 6 months
Mini PC HP EliteDesk 8 Mini G1i AI — Intel Core Ultra 7 265T, 16 GB DDR5, 1 TB SSD, Windows 11 Pro, Black
Current
R43,207
Lowest
R42,817
Highest
R43,207
Change 24H
+R390   +1%
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