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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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MICROSOFT Surface Arc Mouse SC Bluetooth ET/LV/LT CEE3 Violet

MICROSOFT Surface Arc Mouse SC Bluetooth ET/LV/LT CEE3 Violet
MICROSOFT Surface Arc Mouse SC Bluetooth ET/LV/LT CEE3 Violet
MICROSOFT Surface Arc Mouse SC Bluetooth ET/LV/LT CEE3 Violet
MICROSOFT Surface Arc Mouse SC Bluetooth ET/LV/LT CEE3 Violet
MICROSOFT Surface Arc Mouse SC Bluetooth ET/LV/LT CEE3 Violet
MICROSOFT Surface Arc Mouse SC Bluetooth ET/LV/LT CEE3 Violet
MICROSOFT Surface Arc Mouse SC Bluetooth ET/LV/LT CEE3 Violet
MICROSOFT Surface Arc Mouse SC Bluetooth ET/LV/LT CEE3 Violet
MICROSOFT Surface Arc Mouse SC Bluetooth ET/LV/LT CEE3 Violet
MICROSOFT Surface Arc Mouse SC Bluetooth ET/LV/LT CEE3 Violet
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R2,765
MICROSOFT Surface Arc Mouse SC Bluetooth ET/LV/LT CEE3 Violet The MICROSOFT Surface Arc Mouse SC Bluetooth ET/LV/LT CEE3 Violet is a desktop mouse from Microsoft. Highlights include weight of 78.1 g, manufacturer warranty of 1-year warranty and a violet finish. Key Features Microsoft BlueTrack Tech... Read More
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Stock Out Of StockNo Stock Code 1570721 Brand MICROSOFT Model EP2-32841 Warranty 2 Years

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MICROSOFT Surface Arc Mouse SC Bluetooth ET/LV/LT CEE3 Violet

The MICROSOFT Surface Arc Mouse SC Bluetooth ET/LV/LT CEE3 Violet is a desktop mouse from Microsoft. Highlights include weight of 78.1 g, manufacturer warranty of 1-year warranty and a violet finish.

Key Features

  • Microsoft BlueTrack Technology, vertical and horizontal scrolling

Specifications

  • Battery: AAA type
  • Buttons Qty: 2
  • Colour: Violet
  • Connectivity Technology: Wireless - Bluetooth 4.1
  • Device Type: Mouse
  • Dimensions (WxDxH): 5.5 cm x 13.1 cm x 1.4 cm
  • Features: Microsoft BlueTrack Technology, vertical and horizontal scrolling
  • Localisation: Estonian, Latvian, Lithuanian / Estonia, Latvia, Lithuania
  • Manufacturer Warranty: 1-year warranty
  • Movement Detection Technology: Optical
  • Movement Resolution: 1000 dpi
  • OS Required: Windows 10 / 11 or later
  • Performance: Up to 30 inches per second, 4000 frames per second
  • Product Description: Microsoft Surface Arc Mouse - mouse - Bluetooth 4.1 - violet
  • Simply snap into the curved position to power up. Snap again to flatten and power down. Scroll vertically and horizontally. Surface Arc Mouse supports your palm to sit comfortably in your hand. Product Description: Microsoft Surface Arc Mouse - mouse - Bluetooth 4.1 - violet
  • Size: 5.5 cm
  • Weight: 78.1 g

Genuine Microsoft product — MPN: EP2-32841 · EAN: 196388543021.

Specifications
Battery
AAA type
Brand
Microsoft
Buttons Qty
2
Category
Desktop Mouse
Colour
Violet
Connectivity technology
Wireless - Bluetooth 4.1
Device type
Mouse
Dimensions (WxDxH)
5.5 cm x 13.1 cm x 1.4 cm
EAN
196388543021
Features
Microsoft BlueTrack Technology, vertical and horizontal scrolling
Localisation
Estonian, Latvian, Lithuanian / Estonia, Latvia, Lithuania
Manufacturer warranty
1-year warranty
Model
EP2-32841
Movement detection technology
Optical
Movement resolution
1000 dpi
MPN
EP2-32841
OS Required
Windows 10 / 11 or later
Performance
Up to 30 inches per second, 4000 frames per second
Product Description
Microsoft Surface Arc Mouse - mouse - Bluetooth 4.1 - violet
Size
5.5 cm
Weight
78.1 g
Price history is not available yet
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