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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Microsoft Surface 65W Power Supply

Microsoft Surface 65W Power Supply
Microsoft Surface 65W Power Supply
0 reviews • Write a review
R2,117
+R7 Reward
This Microsoft Surface 65W Power Supply is a compact wall charger engineered to deliver fast, efficient charging for your USB-C devices. With GaN technology and USB Power Delivery 3.0, it provides up to 65W of power, making it ideal for laptops, tablets, and smartphones.AdvantagesEnjoy rapid chargin... Read More
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Stock 300 Code 3487450 Brand MICROSOFT Model W8Y-00016 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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This Microsoft Surface 65W Power Supply is a compact wall charger engineered to deliver fast, efficient charging for your USB-C devices. With GaN technology and USB Power Delivery 3.0, it provides up to 65W of power, making it ideal for laptops, tablets, and smartphones.

Advantages

Enjoy rapid charging with multiple voltage outputs (5V/3A to 20V/3.25A) that adapt to your device's needs. The GaN construction ensures a smaller, cooler, and more efficient charger compared to traditional silicon. Safety is paramount with over-current, over-voltage, short-circuit, and over-temperature protection. Its EU plug (Type F) is perfect for European outlets.

Suitable for

  • Microsoft Surface laptops and tablets
  • USB-C PD enabled laptops from other brands
  • Smartphones and tablets supporting USB Power Delivery
  • Any device requiring up to 65W via USB-C

Key specifications

  • Max output: 65W
  • USB-C port: 1
  • Input: AC 100-240V, 50/60Hz
  • Output profiles: 5V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/3.25A
  • Technology: GaN, USB PD 3.0
  • Color: White
  • Certifications: CE, RoHS

Recommendations

For reliable and efficient charging on the go, pair this power supply with a high-quality USB-C cable (not included). It's an essential accessory for professionals and travelers who need dependable power without the bulk.

Specifications
Brand
Microsoft
Cables included
No
Category
Power Supply
Certification
CE, RoHS
EAN
5715328205802
Fast charging
Yes
Model
Surface 65W Power Supply
MPN
W8Y-00016
Product colour
White
Product type
Power Supply
USB connectivity
USB-C
USB connector
USB Type-C
Weight
0.12 kg
Price history over the last 6 months
Microsoft Surface 65W Power Supply
Current
R2,117
Lowest
R2,096
Highest
R2,146
Change 24H
-R29   -1%
Week
—   
Month
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