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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Microsoft 18W USB-C Power Supply (24 pin USB-C) - Black

Microsoft 18W USB-C Power Supply (24 pin USB-C) - Black
Microsoft 18W USB-C Power Supply (24 pin USB-C) - Black
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R1,244
The Microsoft 18W USB-C Power Supply is a compact and efficient charger designed for Surface Go, Surface Go 2, Surface Go 3, and other USB-C PD compatible devices. With 18W power delivery, it provides fast and reliable charging for your devices. The power supply features a 1.5m cable and a USB-C con... Read More
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Stock Out Of StockNo Stock Code 3071516 Brand MICROSOFT Model NKK-00001 Warranty 2 Years

Shipping & Returns

The Microsoft 18W USB-C Power Supply is a compact and efficient charger designed for Surface Go, Surface Go 2, Surface Go 3, and other USB-C PD compatible devices. With 18W power delivery, it provides fast and reliable charging for your devices. The power supply features a 1.5m cable and a USB-C connector, making it easy to use with modern laptops and tablets. Its sleek black design complements your workspace, and built-in safety features ensure worry-free operation.

Advantages

Compact and lightweight design for easy portability. Supports USB Power Delivery for fast charging. Universal compatibility with USB-C PD devices. Overload, short-circuit, and over-temperature protection for safe use.

Suitable for

  • Microsoft Surface Go
  • Microsoft Surface Go 2
  • Microsoft Surface Go 3
  • Other USB-C PD compatible devices

Key specifications

  • Power Output: 18 W
  • Output Connector: USB-C
  • Input Voltage: 100-240 V AC
  • Input Frequency: 50/60 Hz
  • Output Voltage (USB-PD): 5V / 9V / 12V
  • Output Current (USB-PD): 3A (5V), 2A (9V), 1.5A (12V)
  • USB Power Delivery (PD) Support: Yes
  • Cable Length: 1.5 m
  • Plug Type: Type A (US Standard)
  • Color: Black
  • Material: Plastic
  • Safety Features: Overload Protection, Short-Circuit Protection, Over-Temperature Protection
  • Certifications: CE, FCC, RoHS

Recommendations

For optimal performance, use this power supply with Microsoft Surface Go series devices. Ensure your device supports USB-C PD for fast charging. This charger is not compatible with devices requiring higher wattage.

Specifications
Brand
Microsoft
Category
Power Adapter & Charger
Circuit Protection
Overload Protection, Short-Circuit Protection, Over-Temperature Protection
EAN
889842485752
Input frequency
50/60 Hz
Input voltage
100-240 V AC
Material
Plastic
Maximum Output Power
18 W
Model
NKK-00001
MPN
NKK-00001
Power Device Type
Power Supply
Power output
18 W
Product colour
Black
Product type
Power Adapter & Charger
Weight
0.12 kg
Price history over the last 6 months
Microsoft 18W USB-C Power Supply (24 pin USB-C) - Black
Current
R1,244
Lowest
R1,209
Highest
R1,248
Change 24H
-R4   0%
Week
+R35   +3%
Month
—   

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