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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Metaltex York LAVA 2-Tier Spice Rack with Oiled Acacia Wood Shelves, Black Metal Frame, Non-Slip Feet 350802000

Metaltex York LAVA 2-Tier Spice Rack with Oiled Acacia Wood Shelves, Black Metal Frame, Non-Slip Feet 350802000
Metaltex York LAVA 2-Tier Spice Rack with Oiled Acacia Wood Shelves, Black Metal Frame, Non-Slip Feet 350802000
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R1,005
+R2 Reward
The York LAVA spice rack pairs a sturdy black metal frame with two oiled acacia wood shelves, creating a warm natural contrast that stands out from typical all-metal or plastic organizers. Its freestanding design fits neatly on countertops or in pantries, while non-slip feet keep it stable during us... Read More
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Stock 3 Code 3572014 Brand METALTEX Model 350802000 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
Payment options
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The York LAVA spice rack pairs a sturdy black metal frame with two oiled acacia wood shelves, creating a warm natural contrast that stands out from typical all-metal or plastic organizers. Its freestanding design fits neatly on countertops or in pantries, while non-slip feet keep it stable during use.

Highlights

  • Two spacious tiers hold approximately 8-12 standard spice jars
  • Shelves crafted from oiled acacia wood for durability and easy cleaning
  • Rust-resistant black metal frame ensures long-lasting performance
  • Non-slip feet prevent sliding and protect surfaces
  • Pre-assembled – ready to use right out of the box

In daily use

The York LAVA keeps spices organized and within reach. Its open design allows quick identification of jars, while the compact footprint maximizes storage without cluttering the counter. The oiled acacia shelves resist moisture and wipe clean easily, making it practical for busy kitchens.

Full specifications

  • Product type: Spice Rack
  • Number of tiers: 2
  • Shelf material: Acacia wood (oiled)
  • Frame material: Metal (black)
  • Special features: Non-slip feet
  • Mounting type: Freestanding
  • Assembly required: No
  • Style: Modern, industrial

Final note

A stylish and functional addition to any kitchen, combining natural wood warmth with industrial metal strength.

Specifications
Brand
Metaltex
Category
Spice Rack
EAN
8002523508027
Easy to clean
Yes
Housing material
Metal, Acacia Wood
Model
York LAVA
MPN
350802000
Product colour
Black
Product type
Spice Rack
Quantity per pack
1
Weight
0.59 kg
Price history over the last 6 months
Metaltex York LAVA 2-Tier Spice Rack with Oiled Acacia Wood Shelves, Black Metal Frame, Non-Slip Feet 350802000
Current
R1,005
Lowest
R724
Highest
R1,005
Change 24H
+R281   +39%
Week
—   
Month
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