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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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MAXHUB UC Camera 4k 80' FOV 13 MP Black 3840 x 2160 pixels 30 fps Sony 25.4 / 3.06 mm (1 / 3.06 inch)

MAXHUB UC Camera 4k 80' FOV 13 MP Black 3840 x 2160 pixels 30 fps Sony 25.4 / 3.06 mm (1 / 3.06 inch)
MAXHUB UC Camera 4k 80' FOV 13 MP Black 3840 x 2160 pixels 30 fps Sony 25.4 / 3.06 mm (1 / 3.06 inch)
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R2,906
+R9 Reward
Unlock Incredible Video Conferencing, Anywhere4K Conference WebcamThe compact and lightweight design of the MAXHUB UC W20, combined with video that works anywhere at any time makes this your ultimate partner for 4K conferencing convenience.4K Premium Video for Incredible Visual DetailThe UC W20 tran... Read More
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Stock 2 Code 2407749 Brand MAXHUB Model UCW20 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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Unlock Incredible Video Conferencing, Anywhere

4K Conference Webcam

The compact and lightweight design of the MAXHUB UC W20, combined with video that works anywhere at any time makes this your ultimate partner for 4K conferencing convenience.

4K Premium Video for Incredible Visual Detail

The UC W20 transforms video meetings with 30fps 4K or 720p Ultra HD images for sensational smoothness and detail. Bring more clarity into any meeting with H.264 video compression, a 13MP sensor, and an 80-degree field of view. Our unique denoisation algorithm will make clarity problems a thing of the past.

Crisp, Clear Audio, Wherever You are

An integrated 2 microphone array detects audio instantly from up to 4 metres away. Combined with a proprietary algorithm for noise reduction, the UC W20 can easily deliver sensational audio without background noise or distortion.

Image Denoising Brings Great Videos and Photos

The pioneering 2D & 3D DNR technology in UC W20 delivers incredible image quality, even in low light conditions, this image denoising technology ensures crisp and clear visuals for video and photos.

Instant Autofocus Puts You in the Spotlight

The UC W20 can quickly focus on your face from the moment you sit in front of the lens. Automatic focusing ensures a smoother meeting experience from the second you start your conversation. T-lens technology means the focusing process remains seamless.

Multi-angle Rotation to Suit Any Positioning Need

The versatile monitor mount ensures that you can easily adjust the position of your UC W20 camera in seconds. Just highlight the thing you want to focus on, and enjoy up to 360-degree horizontal rotation, with 10 degree angle adjustment.

Plug and Play Simplicity with a Single USB Type-C Connection

Start meetings faster thanks to plug and place simplicity. Just connect your device through the Type-C USB port and you're ready to go. There are no additional adapters, cables, or drivers required.

Compatible with the Software You Love

Stick with the conferencing software you love. The W20 supports Zoom, Skype, Microsoft Teams and all the market leaders.

MAXHUB UC Camera 4k 80' FOV. Megapixel (approx.): 13 MP, Sensor type: Sony. HD type: 4K Ultra HD, Maximum video resolution: 3840 x 2160 pixels, Maximum frame rate: 30 fps. Product colour: Black

Key Highlights
  • 13 MP Sony 25.4 / 3.06 mm (1 / 3.06")
  • 4K Ultra HD 3840 x 2160 pixels 30 fps
  • Built-in microphone
  • Black
Specifications
3D NR (Noise Reduction)
Yes
Auto exposure
Yes
Built-in microphone
Yes
Cables included
USB
Depth
48 mm
F-number (relative aperture)
2.2
Focus adjustment
Auto
HD type
4K Ultra HD
Height
54.3 mm
Horizontal field of view
67.8°
LED indicators
Power
Maximum frame rate
30 fps
Maximum video resolution
3840 x 2160 pixels
Megapixel (approx.)
13 MP
Microphone pick-up range
4 m
Noise reduction
Yes
Number of microphone arrays
2
Operating altitude
0 - 5000 m
Operating relative humidity (H-H)
10 - 90%
Operating temperature (T-T)
0 - 40 °C
Optical sensor size
25.4 / 3.06 mm (1 / 3.06")
Package depth
82 mm
Package height
86 mm
Package weight
246.5 g
Package width
154 mm
Photo feature
Yes
Plug and Play
Yes
Product colour
Black
Sensor type
Sony
Storage relative humidity (H-H)
10 - 90%
Storage temperature (T-T)
-20 - 60 °C
Supported graphics resolutions
342 x 240, 352 x 288, 480 x 270, 640 x 360, 640 x 480 (VGA), 800 x 600 (SVGA), 960 x 540, 1024 x 576 (WSVGA), 1280 x 720 (HD 720), 1920 x 1080 (HD 1080), 2560 x 1440, 3840 x 2160
USB 2.0 Type-C ports quantity
1
Vertical field of view
53.1°
Video formats supported
H.264, M-JPEG, YUY2
Weight
155 g
White balance
Auto
Width
116 mm

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Price history over the last 6 months
MAXHUB UC Camera 4k 80' FOV 13 MP Black 3840 x 2160 pixels 30 fps Sony 25.4 / 3.06 mm (1 / 3.06 inch)
Current
R2,906
Lowest
R2,634
Highest
R2,906
Change 24H
+R263   +10%
Week
—   
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