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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Mars Gaming MSD-ONEW White 15 buttons

Mars Gaming MSD-ONEW White 15 buttons
Mars Gaming MSD-ONEW White 15 buttons
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R2,313
With a modern and compact design, the MSD-ONE Control Deck Slim fits into any gaming setup or workspace. Its 15 customizable LCD keys allow you to control applications and platforms with a single touch, creating quick and intuitive shortcuts. The enlarged LCD screen manages multiple applications and... Read More
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Stock Out Of StockNo Stock Code 2410437 Brand MARS GAMING Model MSDONEW Warranty 2 Years

Shipping & Returns

With a modern and compact design, the MSD-ONE Control Deck Slim fits into any gaming setup or workspace. Its 15 customizable LCD keys allow you to control applications and platforms with a single touch, creating quick and intuitive shortcuts. The enlarged LCD screen manages multiple applications and events in real time. Automate tasks, configure shortcuts, add plug-ins and download icon packs to customize the keys, managing your system more efficiently. Compatible with Windows and Mac, it transforms your daily life quickly and effectively.

COMPACT SLIM DESIGN: STABILITY AND STYLE
With its slim, ergonomic design and non-slip pads, the MSD-ONE stays put even during the most intense sessions. Plus, its compact size makes it easy to transport and fit into any gaming setup or workspace.

AVAILABLE IN TWO VERSIONSBLACK AND WHITE
Choose the one that best suits your setup!

TOTAL CONTROL WITH ENLARGED LCD SCREEN
The expanded LCD screen lets you manage multiple applications simultaneously and monitor events in real time. Keep everything under control with an intuitive and customizable interface, designed to offer you maximum comfort and efficiency.

MAXIMUM PERSONALIZATION AND CONTROL
Take your productivity to the max with the MSD-ONE. Automate everyday tasks, set up shortcuts and macros, open folders or adjust audio effortlessly thanks to its sophisticated control software. Add plug-ins and download icon packs to manage applications more efficiently. The possibilities are endless!

VERSATILITY WITHOUT LIMITS
The MSD-ONE is a versatile tool designed to fit into any environment – ​​streaming, work, gaming or casual use. Compatible with Windows and Mac, it features USB-A and USB-C connections for full compatibility. Its software includes scene creation, allowing you to set up specific scenarios for streaming, office, multimedia, gaming and more.

Mars Gaming MSD-ONEW. Housing colour: White, Number of buttons: 15 buttons, Control type: Touch. Width: 132 mm, Depth: 81 mm, Height: 61 mm

Specifications
Control type
Touch
Depth
81 mm
Height
61 mm
Housing colour
White
LCD buttons
Yes
Mac operating systems supported
Yes
Number of buttons
15 buttons
Package depth
126 mm
Package height
155 mm
Package weight
331 g
Package width
62 mm
USB Type-C connector
Yes
Weight
185 g
Width
132 mm
Windows operating systems supported
Yes

Manual

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Leaflet

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