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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Manhattan Wrist Gel Support Pad and Mouse Mat, Black, 241 × 203 × 40 mm, non slip base, Lifetime Warranty, Card Retail Packaging

Manhattan Wrist Gel Support Pad and Mouse Mat, Black, 241 × 203 × 40 mm, non slip base, Lifetime Warranty, Card Retail Packaging
Manhattan Wrist Gel Support Pad and Mouse Mat, Black, 241 × 203 × 40 mm, non slip base, Lifetime Warranty, Card Retail Packaging
Manhattan Wrist Gel Support Pad and Mouse Mat, Black, 241 × 203 × 40 mm, non slip base, Lifetime Warranty, Card Retail Packaging
Manhattan Wrist Gel Support Pad and Mouse Mat, Black, 241 × 203 × 40 mm, non slip base, Lifetime Warranty, Card Retail Packaging
Manhattan Wrist Gel Support Pad and Mouse Mat, Black, 241 × 203 × 40 mm, non slip base, Lifetime Warranty, Card Retail Packaging
Manhattan Wrist Gel Support Pad and Mouse Mat, Black, 241 × 203 × 40 mm, non slip base, Lifetime Warranty, Card Retail Packaging
Manhattan Wrist Gel Support Pad and Mouse Mat, Black, 241 × 203 × 40 mm, non slip base, Lifetime Warranty, Card Retail Packaging
Manhattan Wrist Gel Support Pad and Mouse Mat, Black, 241 × 203 × 40 mm, non slip base, Lifetime Warranty, Card Retail Packaging
Manhattan Wrist Gel Support Pad and Mouse Mat, Black, 241 × 203 × 40 mm, non slip base, Lifetime Warranty, Card Retail Packaging
Manhattan Wrist Gel Support Pad and Mouse Mat, Black, 241 × 203 × 40 mm, non slip base, Lifetime Warranty, Card Retail Packaging
Manhattan Wrist Gel Support Pad and Mouse Mat, Black, 241 × 203 × 40 mm, non slip base, Lifetime Warranty, Card Retail Packaging
Manhattan Wrist Gel Support Pad and Mouse Mat, Black, 241 × 203 × 40 mm, non slip base, Lifetime Warranty, Card Retail Packaging
Manhattan Wrist Gel Support Pad and Mouse Mat, Black, 241 × 203 × 40 mm, non slip base, Lifetime Warranty, Card Retail Packaging
Manhattan Wrist Gel Support Pad and Mouse Mat, Black, 241 × 203 × 40 mm, non slip base, Lifetime Warranty, Card Retail Packaging
Manhattan Wrist Gel Support Pad and Mouse Mat, Black, 241 × 203 × 40 mm, non slip base, Lifetime Warranty, Card Retail Packaging
Manhattan Wrist Gel Support Pad and Mouse Mat, Black, 241 × 203 × 40 mm, non slip base, Lifetime Warranty, Card Retail Packaging
Manhattan Wrist Gel Support Pad and Mouse Mat, Black, 241 × 203 × 40 mm, non slip base, Lifetime Warranty, Card Retail Packaging
Manhattan Wrist Gel Support Pad and Mouse Mat, Black, 241 × 203 × 40 mm, non slip base, Lifetime Warranty, Card Retail Packaging
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R293
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Ergonomic Mousepad with wrist rest / palm support for more comfort during work and gamingIf you use a desktop mouse with your computer, the Manhattan Wrist-Rest Mouse Pad provides the comfort you need to work and play better. The pad’s soft raised surface uses a gel material to support your wrist an... Read More
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Stock 100 Code 131983 Brand MANHATTAN Model 434362 Warranty 2 Years

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Estimated delivery Monday, October 5
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Ergonomic Mousepad with wrist rest / palm support for more comfort during work and gaming
If you use a desktop mouse with your computer, the Manhattan Wrist-Rest Mouse Pad provides the comfort you need to work and play better. The pad’s soft raised surface uses a gel material to support your wrist and prevent fatigue. The textured, performance-tuned surface optimizes optical and laser mouse sensors for pixel-precise accuracy and total tracking responsiveness. Its rubberized, non-slip backing keeps the pad firmly in place, even in hectic situations. The pad itself protects your desk’s surface, so you don’t scratch its finish as you move the mouse where you need it. This mouse mat helps you keep working at any computer task and makes any game more enjoyable. A water-resistant coating protects against spills. Plus, it’s stain-resistant and easy to clean.

Manhattan Wrist Gel Support Pad and Mouse Mat, Black, 241 × 203 × 40 mm, non slip base, Lifetime Warranty, Card Retail Packaging. Width: 200 mm, Depth: 240 mm. Product colour: Black, Surface coloration: Monochromatic, Material: Gel, Rubber, Wrist rest, Non-slip base, Gaming mouse pad

Key Highlights
  • Wrist support to keep your hand in a relaxed position so you can use your mouse comfortably all day
  • Micro-textured surface for ultra-high precision with optical and laser mice
  • Soft yet resilient gel material for ergonomic cushioning
  • Generous 240 x 200 mm (9.5 x 8 in.) surface with lots of space to maneuver
  • Low-profile with only 4 mm (0.16 in.) height
  • Combats fatigue for prolonged use
  • Water-resistant coating to protect against spills from coffee, energy drinks and more
  • Rubberized, non-slip back to keep the mouse mat firmly in place
  • Stain-resistant and easy to clean
  • Gaming mouse pad
  • Gel, Rubber Black
  • Surface coloration: Monochromatic
  • Wrist rest Non-slip base
  • Water resistant
Specifications
Depth
240 mm
Gaming mouse pad
Yes
Harmonized System (HS) code
84733080
Master (outer) case gross weight
4.8 kg
Master (outer) case height
265 mm
Master (outer) case length
380 mm
Master (outer) case width
345 mm
Material
Gel, Rubber
Non-slip base
Yes
Package depth
1.5 mm
Package height
305 mm
Package type
Hang tag
Package weight
135 g
Package width
230 mm
Packaging content
Ergonomic Wrist Rest Mouse Pad
Product colour
Black
Products per master (outer) case
30 pc(s)
Protection features
Water resistant
Quantity per pack
1 pc(s)
Surface coloration
Monochromatic
Surface material
Fabric
Thickness
2.7 cm
Weight
95 g
Width
200 mm
Wrist rest
Yes

Leaflet

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Price history over the last 6 months
Manhattan Wrist Gel Support Pad and Mouse Mat, Black, 241 × 203 × 40 mm, non slip base, Lifetime Warranty, Card Retail Packaging
Current
R293
Lowest
R277
Highest
R378
Change 24H
+R7   +3%
Week
+R16   +6%
Month
-R71   -19%

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