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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Mammut Ultimate VII SO Hooded Softshell Jacket Women's Black

Mammut Ultimate VII SO Hooded Softshell Jacket Women's Black
Mammut Ultimate VII SO Hooded Softshell Jacket Women's Black
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R5,369
The Mammut Ultimate VII SO Hooded Softshell Jacket is a high-performance women's softshell designed for mountaineering, hiking, trekking, and everyday use. Crafted with GORE-TEX Infinium™ 3-layer technology, this jacket offers 100% windproof protection, high breathability, and a highly water-repelle... Read More
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Stock Out Of StockNo Stock Code 2847052 Brand MAMMUT Model 01810-0001-113 Warranty 2 Years

Shipping & Returns

The Mammut Ultimate VII SO Hooded Softshell Jacket is a high-performance women's softshell designed for mountaineering, hiking, trekking, and everyday use. Crafted with GORE-TEX Infinium™ 3-layer technology, this jacket offers 100% windproof protection, high breathability, and a highly water-repellent finish (PFC-free DWR). The athletic fit and high stretch provide excellent freedom of movement, while the adjustable, helmet-compatible hood and 2-way YKK Vislon® front zipper ensure versatility in changing conditions.

Advantages

This jacket combines durable weather protection with exceptional comfort. The GORE-TEX Infinium™ WINDSTOPPER® membrane blocks wind completely while allowing moisture vapor to escape, keeping you dry during intense activity. The adjustable cuffs and hem with drawstring allow a customized fit, and the UPF 50+ rating adds sun protection. As a bluesign® PRODUCT and Fair Wear certified, it meets high environmental and social standards.

Suitable for

  • Mountaineering
  • Hiking and trekking
  • Everyday outdoor wear

Key specifications

  • Product Type: Softshell Jacket
  • Gender: Women's
  • Color: Black
  • Fit: Athletic Fit
  • Main Material: GORE-TEX Infinium™ 3-layer (100% Polyester)
  • Membrane Technology: GORE-TEX Infinium™ WINDSTOPPER®
  • Wind Resistance: 100% Windproof
  • Water Resistance: Highly Water-Repellent (PFC-free DWR)
  • Breathability: High
  • Hood Features: Adjustable, Helmet-Compatible Hood
  • Pockets: 2 zippered side pockets, 1 zippered chest pocket
  • Front Zipper: 2-way YKK Vislon® zipper
  • Cuffs: Adjustable with hook and loop fasteners
  • Hem: Adjustable with drawstring
  • Stretch: High stretch for freedom of movement
  • UV Protection: UPF 50+
  • Sustainability: bluesign® PRODUCT, Fair Wear

Recommendations

For optimal performance, layer this softshell over a base layer and under a hardshell in extreme conditions. Machine wash cold, do not bleach, tumble dry low, and iron low. Follow care instructions to maintain DWR and membrane performance.

Specifications
Bleaching instruction
Do not bleach
Brand
Mammut
Breathable
Yes
Category
Softshell Jacket
Closure type
2-way YKK Vislon® zipper
Coat/Jacket type
Softshell Jacket
Drying instruction
Machine wash cold, do not bleach, tumble dry low
EAN
7619876050373
Fit type
Athletic Fit
Gender
Women's
Hooded
Yes
Ironing instruction
Iron low
Lined
No
Lining material
Not specified
Material
GORE-TEX Infinium™ 3-layer (100% Polyester)
Model
Ultimate VII SO Hooded
MPN
01810-0001-113
Pocket
2 zippered side pockets, 1 zippered chest pocket
Product main colour
Black
Sleeve length type
Long sleeve
Water repellent
Yes
Weight
0.38 kg
Price history over the last 6 months
Mammut Ultimate VII SO Hooded Softshell Jacket Women's Black
Current
R5,369
Lowest
R3,894
Highest
R5,369
Change 24H
+R1,463   +37%
Week
+R1,421   +36%
Month
+R1,382   +35%

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