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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Mammut Nirvana 18 Women's Ski Backpack Deep Teal-Black

Mammut Nirvana 18 Women's Ski Backpack Deep Teal-Black
Mammut Nirvana 18 Women's Ski Backpack Deep Teal-Black
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R4,185
The Mammut Nirvana 18 Women's Ski Backpack is a purpose-built pack for female skiers and snowboarders who demand performance, comfort, and sustainability. With an 18-liter capacity, it offers ample space for a day on the mountain while maintaining a streamlined profile. The CONTACT U Frame™ back sys... Read More
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Stock Out Of StockNo Stock Code 2847853 Brand MAMMUT Model 00240-40322-1018 Warranty 2 Years

Shipping & Returns

The Mammut Nirvana 18 Women's Ski Backpack is a purpose-built pack for female skiers and snowboarders who demand performance, comfort, and sustainability. With an 18-liter capacity, it offers ample space for a day on the mountain while maintaining a streamlined profile. The CONTACT U Frame™ back system ensures excellent load transfer and stability, even during dynamic descents. Made from recycled polyester with PFC-free DWR, this backpack reflects Mammut's commitment to eco-friendly design.

Advantages

Designed specifically for women's anatomy, the Nirvana 18 provides a tailored fit that enhances comfort and reduces fatigue. The integrated, stowable helmet carry and multiple ski/snowboard attachment options (diagonal, A-frame, and snowboard carry) make it incredibly versatile. The back access via U-frame opening allows quick gear retrieval without unpacking everything. Safety features include an avalanche safety compartment for shovel and probe, a chest strap with whistle, and a soft-lined goggle pocket to protect your eyewear.

Suitable for

  • Women skiers and snowboarders for day tours and resort skiing
  • Backcountry enthusiasts needing a compact, feature-rich pack
  • Eco-conscious outdoor adventurers

Key specifications

  • Capacity: 18 L
  • Weight: 900 g
  • Dimensions (H x W x D): 50 x 29 x 18 cm
  • Back System: CONTACT U Frame™
  • Main Fabric: Recycled Polyester
  • Hydration System Compatible: Yes
  • Ski Carry: Diagonal and A-frame
  • Snowboard Carry: Yes
  • Ice Axe/Pole Attachment: Yes
  • Helmet Carry: Integrated, stowable
  • Goggle Pocket: Yes, soft-lined
  • Avalanche Safety Compartment: Yes
  • Hip Belt Pockets: Yes
  • Back Access: Yes (U-frame opening)
  • Chest Strap: Yes, with whistle
  • Sustainability: PFC-free DWR, Recycled materials

Recommendations

For optimal performance, pair this backpack with a hydration bladder (not included) and ensure all straps are adjusted for a snug fit. The avalanche safety compartment is designed for standard shovel and probe sets; always practice proper safety protocols in backcountry terrain.

Specifications
Adjustable shoulder strap
Yes
Backpack style straps
Yes
Brand
Mammut
Carrying handle(s)
Yes
Category
Ski Touring Backpack
Closure type
Zipper
Colour name
Deep Teal-Black
Depth
18 cm
EAN
7619876678065
Height
50 cm
Interior pocket
Yes
Interior pocket closure type
Zipper
Interior pocket type
Goggle pocket, hip belt pockets, avalanche safety compartment
Made with recycled materials
Yes
Material
Recycled Polyester
Model
Nirvana 18
MPN
00240-40322-1018
Product main colour
Teal
Recycled materials used for making
Recycled Polyester
Shoulder strap
Yes
Volume
18 L
Weight
0.9 kg
Width
29 cm
Price history over the last 6 months
Mammut Nirvana 18 Women's Ski Backpack Deep Teal-Black
Current
R4,185
Lowest
R2,662
Highest
R4,185
Change 24H
+R1,510   +56%
Week
+R1,506   +56%
Month
+R1,498   +56%

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