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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Małachowski ICON Tourist Down Jacket - Black, Size XL

Małachowski ICON Tourist Down Jacket - Black, Size XL
Małachowski ICON Tourist Down Jacket - Black, Size XL
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R8,842
The Małachowski ICON Tourist Down Jacket is a premium, high-performance down jacket designed for mountaineering, winter trekking, and cold weather expeditions. Crafted with 850 cuin Polish White Goose Down and a durable Pertex Quantum shell, it offers exceptional warmth-to-weight ratio and packabili... Read More
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Stock Out Of StockNo Stock Code 3102141 Model 348171 Warranty 2 Years

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The Małachowski ICON Tourist Down Jacket is a premium, high-performance down jacket designed for mountaineering, winter trekking, and cold weather expeditions. Crafted with 850 cuin Polish White Goose Down and a durable Pertex Quantum shell, it offers exceptional warmth-to-weight ratio and packability. The jacket features an adjustable insulated hood, elasticated cuffs, and drawcord hem for a secure fit. With two external zippered pockets and one internal zippered pocket, it provides ample storage for essentials. The DWR finish and wind-resistant construction ensure protection against the elements. Includes a stuff sack for easy packing.

Advantages

Exceptional warmth with 850 cuin down fill; lightweight and packable; wind and water-resistant; adjustable features for optimal fit.

Suitable for

  • Mountaineering
  • Winter trekking
  • Cold weather expeditions
  • Everyday winter use

Key specifications

  • Insulation: 850 cuin Polish White Goose Down (90/10 down/feather)
  • Fill weight: 350 g (size XL)
  • Outer material: Pertex Quantum (100% Polyamide)
  • Inner material: Pertex Quantum (100% Polyamide)
  • Water resistance: DWR finish
  • Wind resistance: Yes
  • Hood: Adjustable, insulated
  • Pockets: 2 external zippered, 1 internal zippered
  • Main zipper: YKK Vislon
  • Cuffs: Elasticated
  • Hem adjustment: Drawcord adjustable
  • Packability: Includes stuff sack
  • Color: Black
  • Size: XL
  • Gender: Unisex

Recommendations

For optimal performance, layer with a base layer and mid-layer. Store in a dry place. Follow care instructions for down garments.

Specifications
Brand
Małachowski
Category
Down Jacket
EAN
5904063703166
Model
ICON Tourist
MPN
348171
Product colour
Black
Product type
Down Jacket
Weight
0.3 kg
Price history over the last 6 months
Małachowski ICON Tourist Down Jacket - Black, Size XL
Current
R8,842
Lowest
R6,226
Highest
R8,842
Change 24H
+R2,567   +41%
Week
+R2,516   +40%
Month
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