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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Lumens VC-TR60A-W PTZ Camera with Audio Tracking, 12x Optical Zoom, 4K UHD, HDMI, 3G-SDI, USB, IP, White

Lumens VC-TR60A-W PTZ Camera with Audio Tracking, 12x Optical Zoom, 4K UHD, HDMI, 3G-SDI, USB, IP, White
Lumens VC-TR60A-W PTZ Camera with Audio Tracking, 12x Optical Zoom, 4K UHD, HDMI, 3G-SDI, USB, IP, White
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R45,234
+R168 Reward
The Lumens VC-TR60A-W is a professional PTZ camera featuring advanced audio tracking and AI human detection, delivering stunning 4K UHD video at 30fps. With 12x optical zoom and multiple video outputs including HDMI, 3G-SDI, USB 3.0, and IP, it is ideal for lecture capture, corporate meetings, and b... Read More
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Stock 2 Code 2904036 Brand LUMENS Model VC-TR60A,W Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
Payment options
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The Lumens VC-TR60A-W is a professional PTZ camera featuring advanced audio tracking and AI human detection, delivering stunning 4K UHD video at 30fps. With 12x optical zoom and multiple video outputs including HDMI, 3G-SDI, USB 3.0, and IP, it is ideal for lecture capture, corporate meetings, and broadcast applications. The camera's voice tracking technology automatically follows the speaker, while built-in noise reduction and echo cancellation ensure clear audio. Its sleek white design fits seamlessly into any environment.

Advantages

Experience effortless auto-tracking with AI-powered human detection and voice tracking. The 12x optical zoom captures every detail, and the versatile connectivity options (HDMI, 3G-SDI, USB, IP) ensure compatibility with any system. The camera supports PoE+ for simplified installation and offers 256 preset positions for quick shot recall.

Suitable for

  • Lecture capture in educational institutions
  • Video conferencing in corporate boardrooms
  • Live streaming and broadcast production
  • House of worship and event recording

Key specifications

  • Video Resolution: 4K UHD (3840 x 2160) at 30fps
  • Optical Zoom: 12x
  • Sensor: 1/2.8" 8MP CMOS
  • Auto-Tracking: AI Human Detection & Voice Tracking
  • Video Outputs: HDMI, 3G-SDI, USB 3.0, IP (Ethernet)
  • Audio Input: Line-in, 3x Built-in Microphones
  • Pan Angle: ±170°
  • Tilt Angle: +90° / -30°
  • Video Compression: H.264, H.265, MJPEG
  • Network Protocols: RTSP, RTMP, RTMPS, ONVIF, NDI|HX3 (optional)
  • Control Interface: RS-232, RS-422/485, IP (VISCA over IP)
  • Power Supply: DC 12V, PoE+
  • Preset Positions: 256
  • Horizontal Field of View: 80° (Wide) to 7.6° (Tele)
  • Minimum Illumination: 0.5 Lux (F1.8)
  • Color: White
  • Focus System: Auto/Manual
  • Audio Features: Noise Reduction, Echo Cancellation

Recommendations

For optimal performance, use a PoE+ switch or injector to power the camera and transmit data over a single cable. Pair with a compatible PTZ controller or software for advanced camera management.

Specifications
Audio output channels
2.0
Brand
Lumens
Category
PTZ Camera
Connectivity technology
Wired
EAN
4711246503656
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Form factor
PTZ
Housing material
Plastic
Maximum resolution
3840 x 2160
Model
VC-TR60A-W
MPN
VC-TR60A-W
Noise reduction
Yes
Placement supported
Indoor
Power source type
PoE+
Product colour
White
Protection features
No
Supported graphics resolutions
3840 x 2160
Tilt angle range
+90° / -30°
Type
PTZ Camera
Weight
2 kg
Price history over the last 6 months
Lumens VC-TR60A-W PTZ Camera with Audio Tracking, 12x Optical Zoom, 4K UHD, HDMI, 3G-SDI, USB, IP, White
Current
R45,234
Lowest
R40,826
Highest
R45,234
Change 24H
+R4,026   +10%
Week
+R4,409   +11%
Month
+R3,821   +9%

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