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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Logitech Essential for Rooms Four Year Plan

Logitech Essential for Rooms Four Year Plan
Logitech Essential for Rooms Four Year Plan
0 reviews • Write a review
R10,333
The Logitech Essential for Rooms Four Year Plan is a comprehensive extended service agreement designed to protect your investment in Logitech video conferencing equipment. This plan provides peace of mind with advanced replacement, on-site support, and next business day response for covered hardware... Read More
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Stock Out Of StockNo Stock Code 2732366 Brand LOGITECH Model 994-000398 Warranty 2 Years

Shipping & Returns

The Logitech Essential for Rooms Four Year Plan is a comprehensive extended service agreement designed to protect your investment in Logitech video conferencing equipment. This plan provides peace of mind with advanced replacement, on-site support, and next business day response for covered hardware failures.

Advantages

Extend the life of your Logitech Rally Bar, Rally Bar Mini, or RoomMate with a four-year service plan that includes parts and labour. Enjoy advanced replacement and on-site technician visits during business hours, minimizing downtime and keeping your collaboration spaces operational.

Suitable for

  • Businesses using Logitech Rally Bar, Rally Bar Mini, or RoomMate in meeting rooms
  • Organizations requiring extended warranty and rapid technical support
  • IT managers seeking predictable service costs and minimal disruption

Key specifications

  • Service Type: Extended Service Agreement
  • Service Duration: 4 Years
  • Service Coverage: Parts and Labour
  • Service Location: On-site
  • Response Time: Next Business Day
  • Supported Products: Logitech Rally Bar, Rally Bar Mini, RoomMate
  • Service Level: Advanced Replacement
  • Technical Support: Included
  • Warranty Extension: Yes
  • Repair/Replacement: Yes
  • On-site Technician: Yes
  • Product Category: Service & Support
  • Plan Type: Essential for Rooms
  • Service Availability: Business Hours

Recommendations

This plan is ideal for companies that rely on Logitech room solutions and want to ensure maximum uptime with professional support. Combine with your hardware purchase for complete coverage.

Specifications
Brand
Logitech
Category
Service & Support
EAN
5099206132504
Model
994-000398
MPN
994-000045
Product type
Extended Service Agreement
Price history over the last 6 months
Logitech Essential for Rooms Four Year Plan
Current
R10,333
Lowest
R10,270
Highest
R10,783
Change 24H
-R302   -3%
Week
+R28   +0%
Month
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