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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Lindy 5m USB 3.2 Gen 1 C/A Active Extension Pro, 5 m, USB C, USB A, USB 3.2 Gen 1 (3.1 Gen 1), Black

Lindy 5m USB 3.2 Gen 1 C/A Active Extension Pro, 5 m, USB C, USB A, USB 3.2 Gen 1 (3.1 Gen 1), Black
Lindy 5m USB 3.2 Gen 1 C/A Active Extension Pro, 5 m, USB C, USB A, USB 3.2 Gen 1 (3.1 Gen 1), Black
Lindy 5m USB 3.2 Gen 1 C/A Active Extension Pro, 5 m, USB C, USB A, USB 3.2 Gen 1 (3.1 Gen 1), Black
Lindy 5m USB 3.2 Gen 1 C/A Active Extension Pro, 5 m, USB C, USB A, USB 3.2 Gen 1 (3.1 Gen 1), Black
Lindy 5m USB 3.2 Gen 1 C/A Active Extension Pro, 5 m, USB C, USB A, USB 3.2 Gen 1 (3.1 Gen 1), Black
Lindy 5m USB 3.2 Gen 1 C/A Active Extension Pro, 5 m, USB C, USB A, USB 3.2 Gen 1 (3.1 Gen 1), Black
Lindy 5m USB 3.2 Gen 1 C/A Active Extension Pro, 5 m, USB C, USB A, USB 3.2 Gen 1 (3.1 Gen 1), Black
Lindy 5m USB 3.2 Gen 1 C/A Active Extension Pro, 5 m, USB C, USB A, USB 3.2 Gen 1 (3.1 Gen 1), Black
Lindy 5m USB 3.2 Gen 1 C/A Active Extension Pro, 5 m, USB C, USB A, USB 3.2 Gen 1 (3.1 Gen 1), Black
Lindy 5m USB 3.2 Gen 1 C/A Active Extension Pro, 5 m, USB C, USB A, USB 3.2 Gen 1 (3.1 Gen 1), Black
Lindy 5m USB 3.2 Gen 1 C/A Active Extension Pro, 5 m, USB C, USB A, USB 3.2 Gen 1 (3.1 Gen 1), Black
Lindy 5m USB 3.2 Gen 1 C/A Active Extension Pro, 5 m, USB C, USB A, USB 3.2 Gen 1 (3.1 Gen 1), Black
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R1,189
+R3 Reward
The Lindy USB 3.2 Gen 1 C/A Active Extension Cable Pro is a high performance active cable that allows access to USB peripherals over long distances. With support for data transfer speeds of up to 5Gbps this extension cable is perfect for transferring large data volumes quickly and reliably.This 5m U... Read More
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Stock 10 Code 1727261 Brand LINDY Model 43380 Warranty 2 Years

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Estimated delivery Tuesday, September 29
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The Lindy USB 3.2 Gen 1 C/A Active Extension Cable Pro is a high performance active cable that allows access to USB peripherals over long distances. With support for data transfer speeds of up to 5Gbps this extension cable is perfect for transferring large data volumes quickly and reliably.

This 5m USB 3.2 C/A Active Extension Cable can be used standalone or as part of the Lindy USB 3.0 Active Extension System Pro. This system is a modular solution that can combine multiple USB Active Extension Pro cables and a USB 3.0 Active Extension Pro hub to distribute USB signals to up to 4 devices at about 40m (depending on the cable configurations used).

Please note that only the USB 3.2 C/A Active Extension Pro 5m (Nr. 43380) or the 8m version (Nr. 43381) can be connected directly to your computer. Once the first cable has been connected, you can then cascade further cables to achieve a maximum distance of 40m. The final part of the extension can be any segment of the Extension Pro System (Nr. 43157, 43158, 43229, 43361). If you need to extend multiple devices or if you connect a USB device with high power requirement, then you should use the 10m Hub Pro unit (Nr. 43159) with it's power supply as the final part of the extension.

If a USB Type C device is to be connected, a USB 3.0 Active Extension Type A to C (no. 43375 or 43376) can also be used as the last segment.

This cable features industry-proven active technology and locking connectors to ensure full signal integrity in the most demanding environments.

Information about USB 3.0, 3.1 and 3.2

USB 3.0, USB 3.1 and USB 3.2 PCs, cables and devices are all compatible with each other, when using either a USB Type A or USB Type C host interface.

USB 3.0, USB 3.1 Gen 1 and USB 3.2 Gen 1 all support data transfer rates up to 5 Gbps.

USB 3.1 Gen 2 and USB 3.2 Gen 2 both support data transfer rates up to 10 Gbps.

Lindy 5m USB 3.2 Gen 1 C/A Active Extension Pro. Cable length: 5 m. Connector 1: USB C, Connector 2: USB A, USB version: USB 3.2 Gen 1 (3.1 Gen 1), Connector contacts plating: Gold, Product colour: Black

Key Highlights
  • High performance, active cable that provides an extended 5m connection between a computer with USB Type C port and a USB Type A device
  • Can be used standalone or as part of the Lindy Active Extension System Pro to create bespoke extension systems of over 40m (depending on the cables used)
  • Supports the full USB 3.2 / 3.1 Gen 1 / USB 3.0 SuperSpeed bandwidth for speeds of 5Gbps
  • USB Power Adapter cable included
  • 2 year warranty
  • 5 m
  • USB C Straight Male
  • USB A Straight Female
  • USB 3.2 Gen 1 (3.1 Gen 1)
  • Black
  • 1 pc(s)
Specifications
AWG wire size
28/28/24
Bend radius (min)
5.5 cm
Cable diameter
5 mm
Cable jacket material
Polyvinyl chloride (PVC)
Cable length
5 m
Cable type
Round cable
Certification
California Proposition 65
Compliance certificates
CE, Federal Communications Commission (FCC), REACH, RoHS
Conductor material
Tinned copper
Connector 1
USB C
Connector 1 dimensions (WxDxH)
12.4 x 39.7 x 9 mm
Connector 1 form factor
Straight
Connector 1 gender
Male
Connector 2
USB A
Connector 2 dimensions (WxDxH)
20 x 80 x 13 mm
Connector 2 form factor
Straight
Connector 2 gender
Female
Connector contacts plating
Gold
Connector housing material
Plastic
Connector material
Nickel
Connector shield material
Aluminium
Connector shielding
Yes
Contact material
Brass
Manual
Yes
Nominal attenuation
0.064MHz - <0.08dB 0.256MHz - <0.11dB 0.512MHz - <0.13dB 0.772MHz - <0.15dB 1.0MHz - <0.20dB 4MHz - <0.39dB 8MHz - <0.57dB 12MHz - <0.67dB 24MHz - <0.95dB 48MHz - <1.35dB 96MHz - <1.90dB 200MHz - <3.20dB 400MHz - <5.80dB
Operating temperature (T-T)
0 - 50 °C
Package depth
198 mm
Package height
63 mm
Package type
Carton
Package weight
420 g
Package width
230 mm
Power note
2.5/0.7mm DC
Product colour
Black
Quantity per pack
1 pc(s)
Storage temperature (T-T)
-20 - 60 °C
Sustainability compliance
Yes
Transmission medium
Twisted pair
USB version
USB 3.2 Gen 1 (3.1 Gen 1)
Warranty period
2 year(s)
Weight
220 g

Manual

Open Manual

Document

Open Document

Leaflet

Open Leaflet
Price history over the last 6 months
Lindy 5m USB 3.2 Gen 1 C/A Active Extension Pro, 5 m, USB C, USB A, USB 3.2 Gen 1 (3.1 Gen 1), Black
Current
R1,189
Lowest
R1,066
Highest
R1,199
Change 24H
+R108   +10%
Week
+R123   +12%
Month
+R114   +11%

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