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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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LG Gram 16ZB90RU Intel® Core™ i5 i5-1334U Laptop 40.6 cm (16 inch) WQXGA 16 GB LPDDR4x-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Black

LG Gram 16ZB90RU Intel® Core™ i5 i5-1334U Laptop 40.6 cm (16 inch) WQXGA 16 GB LPDDR4x-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Black
LG Gram 16ZB90RU Intel® Core™ i5 i5-1334U Laptop 40.6 cm (16 inch) WQXGA 16 GB LPDDR4x-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Black
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R20,270
+R80 Reward
LG Gram 16ZB90RU, Intel® Core™ i5, 40.6 cm (16"), 2560 x 1600 pixels, 16 GB, 512 GB, Windows 11 Pro LG Gram 16ZB90RU. Product type: Laptop, Form factor: Clamshell. Processor family: Intel® Core™ i5, Processor model: i5-1334U. Display diagonal: 40.6 cm (16"), HD type: WQXGA, Display resolution: 2560... Read More
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Stock 1 Code 125035 Brand LG Model 16ZB90RU-G.AP55G Warranty 2 Years

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Estimated delivery Tuesday, September 29
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Acer Extensa 15 EX215-57-TCO Laptop 39.6 cm (15.6 inch) Full HD Intel Core 5 120U 16 GB DDR4 256 GB SSD Wi-Fi 6 Windows 11 Pro Education Black
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LG Gram 16ZB90RU, Intel® Core™ i5, 40.6 cm (16"), 2560 x 1600 pixels, 16 GB, 512 GB, Windows 11 Pro

LG Gram 16ZB90RU. Product type: Laptop, Form factor: Clamshell. Processor family: Intel® Core™ i5, Processor model: i5-1334U. Display diagonal: 40.6 cm (16"), HD type: WQXGA, Display resolution: 2560 x 1600 pixels. Internal memory: 16 GB, Internal memory type: LPDDR4x-SDRAM. Total storage capacity: 512 GB, Storage media: SSD. On-board graphics card model: Intel Iris Xe Graphics. Operating system installed: Windows 11 Pro. Product colour: Black. Weight: 1.2 kg

Key Highlights
  • Laptop Clamshell Black
  • Intel® Core™ i5 i5-1334U Processor cores: 10
  • 40.6 cm (16") WQXGA 2560 x 1600 pixels IPS 16:10
  • 16 GB LPDDR4x-SDRAM 4266 MHz
  • 512 GB SSD
  • Intel Iris Xe Graphics
  • Wi-Fi 6E (802.11ax) Bluetooth 5.1
  • Lithium-Ion (Li-Ion) 80 Wh 22 h
  • Windows 11 Pro
Specifications
AC adapter included
Yes
Antenna type
2x2
Anti-glare screen
Yes
Audio system
Dolby Atmos
Battery capacity
80 Wh
Battery life (max)
22 h
Battery technology
Lithium-Ion (Li-Ion)
Bluetooth
Yes
Bluetooth version
5.1
Built-in microphone
Yes
Colour gamut
99%
Depth
243.4 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
350 cd/m²
Display diagonal
40.6 cm (16")
Display diagonal (metric)
40.6 cm
Display resolution
2560 x 1600 pixels
Efficient cores
8
Efficient-core Max Turbo Frequency
3.4 GHz
Form factor
Clamshell
Front camera
Yes
Front camera HD type
HD
Front camera resolution
1280 x 720 pixels
Graphics card Open GL support
Yes
HD type
WQXGA
HDMI ports quantity
1
Headphone outputs
1
Height
16.8 mm
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
LPDDR4x-SDRAM
Introduction year
2025
Keyboard backlit
Yes
Keyboard language
German
Keyboard layout
QWERTZ
Maximum internal memory
16 GB
Maximum turbo power
55 W
Memory channels
Dual-channel
Memory clock speed
4266 MHz
Memory form factor
On-board
Mobile network connection
No
Native aspect ratio
16:10
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card 4K support
Yes
On-board graphics card 8K support
Yes
On-board graphics card family
Intel Iris Xe Graphics
On-board graphics card model
Intel Iris Xe Graphics
Operating system installed
Windows 11 Pro
Optical drive type
No
Original brand name
LG
Package weight
2.15 kg
Panel type
IPS
Performance cores
2
Performance-core Max Turbo Frequency
4.6 GHz
Pointing device
Touchpad
Processor base power
15 W
Processor boost frequency
4.6 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
10
Processor family
Intel® Core™ i5
Processor generation
13th gen Intel® Core™ i5
Processor manufacturer
Intel
Processor model
i5-1334U
Processor threads
12
Product colour
Black
Product type
Laptop
RGB colour space
DCI-P3
Speaker power
1.5 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
2
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB4 Gen 3x2 ports quantity
2
Weight
1.2 kg
Width
355.9 mm
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6E AX211

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Price history over the last 6 months
LG Gram 16ZB90RU Intel® Core™ i5 i5-1334U Laptop 40.6 cm (16 inch) WQXGA 16 GB LPDDR4x-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Black
Current
R20,270
Lowest
R19,850
Highest
R20,859
Change 24H
+R249   +1%
Week
+R374   +2%
Month
+R354   +2%

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