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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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LEAN TOYS Fire Truck Firefighting Water Lights Sounds White Red 1:12

LEAN TOYS Fire Truck Firefighting Water Lights Sounds White Red 1:12
LEAN TOYS Fire Truck Firefighting Water Lights Sounds White Red 1:12
LEAN TOYS Fire Truck Firefighting Water Lights Sounds White Red 1:12
LEAN TOYS Fire Truck Firefighting Water Lights Sounds White Red 1:12
LEAN TOYS Fire Truck Firefighting Water Lights Sounds White Red 1:12
LEAN TOYS Fire Truck Firefighting Water Lights Sounds White Red 1:12
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R812
+R1 Reward
This fire truck stands out with its fully functional water spray system, allowing kids to extinguish imaginary fires just like real firefighters. The extendable, rotatable, and elevating ladder adds realistic rescue play, while flashing emergency lights and a blaring siren bring every mission to lif... Read More
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Stock 34 Code 3359499 Brand LEAN TOYS Model 21491 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, September 30
You will be kept updated through our detailed tracking system
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This fire truck stands out with its fully functional water spray system, allowing kids to extinguish imaginary fires just like real firefighters. The extendable, rotatable, and elevating ladder adds realistic rescue play, while flashing emergency lights and a blaring siren bring every mission to life. Built at a generous 1:12 scale from durable ABS plastic, it’s ready for both indoor and outdoor adventures.

Highlights

  • Realistic water spray function with integrated refillable tank
  • Extendable, rotatable, and elevating rescue ladder
  • Flashing emergency lights and authentic siren sounds
  • Large 1:12 scale for immersive play
  • Durable ABS plastic construction
  • Push-along freewheeling movement for easy control

In daily use

Children aged 3 and up will love filling the water tank, pressing the buttons to activate lights and sounds, and rolling the truck to the scene of an imaginary emergency. The manual push-along design encourages active play, while the realistic details foster creative storytelling. The truck’s size makes it easy for small hands to maneuver, and the sturdy build withstands enthusiastic play sessions.

Full specifications

  • Brand: LEAN TOYS
  • Model: 21491
  • MPN: 21491
  • EAN: 5905991038870
  • Product type: Toy vehicle
  • Vehicle type: Fire truck
  • Scale: 1:12
  • Main material: ABS plastic
  • Colour scheme: White and red
  • Interactive features: Lights, sounds, water spray
  • Light effects: Flashing emergency lights
  • Sound effects: Realistic siren, engine noise
  • Ladder functionality: Extendable, rotatable, elevating
  • Water tank: Integrated, refillable
  • Power source: Battery-powered (3 x AA, not included)
  • Movement: Push-along / freewheeling
  • Recommended age: 3+ years
  • Certifications: CE
  • Theme: Emergency services, firefighting
  • Developmental benefits: Encourages imaginative play, fine motor skills
  • Control type: Manual

Final note

A complete firefighting experience in one toy, combining action, sound, and water play to spark hours of heroic adventures.

Specifications
Batteries included
No
Brand
LEAN TOYS
Category
Toy Vehicle
Country of origin
China
Customs product code (TARIC)
9503008500
EAN
5905991038870
Manual
Yes
Manual languages
English
Master (outer) case gross weight
1.2
Master (outer) case height
25
Master (outer) case length
45
Master (outer) case width
35
Minimum order quantity
1
Model
21491
MPN
21491
Package depth
35
Package height
25
Package type
Box
Package weight
1.2
Package width
45
Packaging content
Fire truck, user manual
Product colour
White/Red
Products per master (outer) case
1
Quantity outer carton
1
Remotely operated
No
Suggested gender
Unisex
Weight
1.05 kg
Width
30
Price history over the last 6 months
LEAN TOYS Fire Truck Firefighting Water Lights Sounds White Red 1:12
Current
R812
Lowest
R398
Highest
R812
Change 24H
+R414   +104%
Week
—   
Month
—   

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