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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Laptop Microsoft Surface Laptop 7 Copilot+ PC Intel Core Ultra 7 266V, 15 inch (38.1 cm) Touchscreen, 16 GB LPDDR5x, 256 GB SSD, Windows 11 Pro, Platinum

Laptop Microsoft Surface Laptop 7 Copilot+ PC Intel Core Ultra 7 266V, 15 inch (38.1 cm) Touchscreen, 16 GB LPDDR5x, 256 GB SSD, Windows 11 Pro, Platinum
Laptop Microsoft Surface Laptop 7 Copilot+ PC Intel Core Ultra 7 266V, 15 inch (38.1 cm) Touchscreen, 16 GB LPDDR5x, 256 GB SSD, Windows 11 Pro, Platinum
Laptop Microsoft Surface Laptop 7 Copilot+ PC Intel Core Ultra 7 266V, 15 inch (38.1 cm) Touchscreen, 16 GB LPDDR5x, 256 GB SSD, Windows 11 Pro, Platinum
Laptop Microsoft Surface Laptop 7 Copilot+ PC Intel Core Ultra 7 266V, 15 inch (38.1 cm) Touchscreen, 16 GB LPDDR5x, 256 GB SSD, Windows 11 Pro, Platinum
Laptop Microsoft Surface Laptop 7 Copilot+ PC Intel Core Ultra 7 266V, 15 inch (38.1 cm) Touchscreen, 16 GB LPDDR5x, 256 GB SSD, Windows 11 Pro, Platinum
Laptop Microsoft Surface Laptop 7 Copilot+ PC Intel Core Ultra 7 266V, 15 inch (38.1 cm) Touchscreen, 16 GB LPDDR5x, 256 GB SSD, Windows 11 Pro, Platinum
Laptop Microsoft Surface Laptop 7 Copilot+ PC Intel Core Ultra 7 266V, 15 inch (38.1 cm) Touchscreen, 16 GB LPDDR5x, 256 GB SSD, Windows 11 Pro, Platinum
Laptop Microsoft Surface Laptop 7 Copilot+ PC Intel Core Ultra 7 266V, 15 inch (38.1 cm) Touchscreen, 16 GB LPDDR5x, 256 GB SSD, Windows 11 Pro, Platinum
Laptop Microsoft Surface Laptop 7 Copilot+ PC Intel Core Ultra 7 266V, 15 inch (38.1 cm) Touchscreen, 16 GB LPDDR5x, 256 GB SSD, Windows 11 Pro, Platinum
Laptop Microsoft Surface Laptop 7 Copilot+ PC Intel Core Ultra 7 266V, 15 inch (38.1 cm) Touchscreen, 16 GB LPDDR5x, 256 GB SSD, Windows 11 Pro, Platinum
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R42,417
+R172 Reward
Surface Laptop for Business is a Copilot+ PC available in a 15" (38.1 cm) clamshell design with a 2496 x 1664 touchscreen. Powered by the Intel® Core™ Ultra 7 266V processor and Intel Arc Graphics 140V, it includes 16 GB LPDDR5x memory, a 256 GB SSD and ships with Windows 11 Pro. The platinum-finish... Read More
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Stock 6 Code 1515645 Brand MICROSOFT Model EP2-39497 Warranty 2 Years

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Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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Surface Laptop for Business is a Copilot+ PC available in a 15" (38.1 cm) clamshell design with a 2496 x 1664 touchscreen. Powered by the Intel® Core™ Ultra 7 266V processor and Intel Arc Graphics 140V, it includes 16 GB LPDDR5x memory, a 256 GB SSD and ships with Windows 11 Pro. The platinum-finish laptop weighs approximately 1.66 kg and provides modern connectivity including Wi‑Fi 7 and Bluetooth 5.4 for office work, remote meetings and multimedia tasks.

Advantages

The Surface Laptop 7 (Copilot+ PC) combines AI-enabled performance from the Intel® Core™ Ultra Series 2 processor with a high-resolution 3:2 touchscreen, low-power LPDDR5x memory and a fast NVMe SSD. Integrated Intel Arc graphics and support for Wi‑Fi 7 and Bluetooth 5.4 enable smooth collaboration, video conferencing and content viewing while Windows 11 Pro provides business-grade security and management features.

Suitable for

  • Office productivity and document work
  • Remote and hybrid meetings with webcam and collaboration tools
  • Multimedia playback and light content creation
  • Mobile business use where a thin, clamshell laptop is preferred

Key specifications

  • Model: Surface Laptop 7 (Copilot+ PC), clamshell
  • Display: 15" (38.1 cm) touchscreen, 2496 x 1664, 3:2
  • Processor: Intel® Core™ Ultra 7 266V (Series 2), 8 cores
  • Memory: 16 GB LPDDR5x-SDRAM
  • Storage: 256 GB SSD (NVMe)
  • Graphics: Intel Arc Graphics 140V
  • Connectivity: Wi‑Fi 7 (802.11be), Bluetooth 5.4
  • Power adapter: 65 W
  • Operating system: Windows 11 Pro 64-bit
  • Weight and colour: ~1.66 kg, Platinum

How to use

Unbox the Surface Laptop, connect the included 65 W adapter and perform the initial Windows 11 Pro setup following on-screen prompts. Use the touchscreen and trackpad for navigation; connect to Wi‑Fi 7 and Bluetooth devices as needed for peripherals or networks. For business use, sign in with your work or Microsoft account to enable Copilot+ features and apply company policies through your IT management tools.

Recommendations

For best performance, keep Windows and drivers up to date, use Microsoft-recommended power settings for a balance of battery life and performance, and store important files on the SSD or a secure cloud backup. For sustained heavy workloads, ensure adequate ventilation and consider connecting to power to maintain peak performance.
Key Highlights
  • Office productivity and document work
  • Remote and hybrid meetings with webcam and collaboration tools
  • Multimedia playback and light content creation
  • Mobile business use where a thin, clamshell laptop is preferred
  • Model: Surface Laptop 7 (Copilot+ PC), clamshell
  • Display: 15" (38.1 cm) touchscreen, 2496 x 1664, 3:2
  • Processor: Intel® Core™ Ultra 7 266V (Series 2), 8 cores
  • Memory: 16 GB LPDDR5x-SDRAM
  • Storage: 256 GB SSD (NVMe)
  • Graphics: Intel Arc Graphics 140V
  • Connectivity: Wi‑Fi 7 (802.11be), Bluetooth 5.4
  • Power adapter: 65 W
  • Operating system: Windows 11 Pro 64-bit
  • Weight and colour: ~1.66 kg, Platinum
Specifications
AC adapter included
Yes
AC adapter power
65 W
AI software frameworks supported by NPU
DirectML, ONNX RT, OpenVINO, Windows ML
Ambient light sensor
Yes
Audio system
Dolby Atmos
Bluetooth
Yes
Bluetooth Low Energy (BLE)
Yes
Bluetooth version
5.4
Browsing time (Wi-Fi)
14 h
Built-in microphone
Yes
Card reader integrated
Yes
Charging port type
Surface Connect
Combo headphone/mic port
Yes
Compatible memory cards
MicroSD (TransFlash), MicroSDHC, MicroSDXC
Continuous video playback time
22 h
Contrast ratio (typical)
1300:1
Copilot key
Yes
Copilot+ PC
Yes
Depth
239 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display diagonal
15 "
Display glass type
Gorilla Glass
Display resolution
2496 x 1664
Display technology marketing name
PixelSense Flow
Efficient-core base frequency
2.2 GHz
Face recognition
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080
GPU performance up to
66 TOPs
HDMI ports quantity
0
Height
18.26 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Dolby Vision IQ
Housing material
Aluminium
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
LPDDR5x-SDRAM
Introduction year
2025
Island-style keyboard
Yes
Keyboard backlit
Yes
LED backlight
Yes
Low Power Efficient-core Max Turbo Frequency
3.7 GHz
Low Power Efficient-cores
4
Market positioning
Business
Maximum display brightness (HDR)
600 cd/m²
Maximum internal memory
16 GB
Maximum refresh rate
120 Hz
Maximum turbo power
37 W
Microsoft Copilot
Yes
Mobile network connection
No
Native aspect ratio
3:2
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
48 TOPs
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card 4K support
Yes
On-board graphics card 8K support
Yes
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Optical drive type
No
Password protection
Yes
Performance cores
4
Performance-core base frequency
2.2 GHz
Performance-core Max Turbo Frequency
5 GHz
Pixel density
201 ppi
Pointing device
Touchpad
Pre-installed software
Microsoft 365 Apps
Processor base power
17 W
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
266V
Processor threads
8
Product colour
Platinum
Product type
Laptop
RGB colour space
sRGB
Sparsity support
Yes
Speakers manufacturer
OmniSonic
SSD capacity
256 GB
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total processor performance up to
118 TOPs
Total SSDs capacity
256 GB
Total storage capacity
256 GB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB4 Gen 3x2 ports quantity
2
Weight
1.66 kg
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
329 mm
Windows Hello
Yes
Windows Studio effects support
Yes

Leaflet

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Price history over the last 6 months
Laptop Microsoft Surface Laptop 7 Copilot+ PC Intel Core Ultra 7 266V, 15 inch (38.1 cm) Touchscreen, 16 GB LPDDR5x, 256 GB SSD, Windows 11 Pro, Platinum
Current
R42,417
Lowest
R41,608
Highest
R43,844
Change 24H
-R87   0%
Week
+R647   +2%
Month
+R395   +1%

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