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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 32GB RAM 512GB SSD Intel Arc Graphics

Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 32GB RAM 512GB SSD Intel Arc Graphics
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 32GB RAM 512GB SSD Intel Arc Graphics
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 32GB RAM 512GB SSD Intel Arc Graphics
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 32GB RAM 512GB SSD Intel Arc Graphics
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 32GB RAM 512GB SSD Intel Arc Graphics
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 32GB RAM 512GB SSD Intel Arc Graphics
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 32GB RAM 512GB SSD Intel Arc Graphics
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 32GB RAM 512GB SSD Intel Arc Graphics
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 32GB RAM 512GB SSD Intel Arc Graphics
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 32GB RAM 512GB SSD Intel Arc Graphics
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R60,782
The Microsoft Surface Laptop 7 Copilot+ (13.8") is an AI-enabled business notebook designed for collaboration, creativity and productivity. It combines a 13.8-inch touchscreen with a 2304 x 1536 resolution, an Intel Core Ultra 7 (model 268V) processor, 32 GB LPDDR5x memory and a 512 GB SSD. Intel Ar... Read More
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Stock Out Of StockNo Stock Code 1532534 Brand MICROSOFT Model EP2-21133 Warranty 2 Years

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The Microsoft Surface Laptop 7 Copilot+ (13.8") is an AI-enabled business notebook designed for collaboration, creativity and productivity. It combines a 13.8-inch touchscreen with a 2304 x 1536 resolution, an Intel Core Ultra 7 (model 268V) processor, 32 GB LPDDR5x memory and a 512 GB SSD. Intel Arc Graphics 140V provides hardware-accelerated graphics, while Windows 11 Pro delivers a familiar, business-ready operating environment. The laptop is lightweight at 1.35 kg and comes in a platinum finish.

Advantages

The Surface Laptop 7 Copilot+ brings strong multitasking capabilities thanks to 32 GB of RAM and a high-performance Intel Core Ultra 7 CPU. Fast storage is provided by the 512 GB SSD for quick boot and app loading. A high-resolution 13.8" touchscreen offers clear visuals and precise touch input. The device is optimized for AI-enhanced workflows and collaboration features available in Copilot+ PCs, while the compact 1.35 kg chassis supports portability for business users.

Suitable for

  • Business professionals who need AI-enabled productivity and collaboration
  • Multitasking and office applications (spreadsheets, documents, email)
  • Content creation and light multimedia editing
  • Frequent travelers who require a lightweight, portable laptop

Key specifications

  • Display: 13.8" touchscreen, 2304 x 1536 resolution
  • Processor: Intel Core Ultra 7 (model 268V)
  • Memory: 32 GB LPDDR5x
  • Storage: 512 GB SSD
  • Graphics: Intel Arc Graphics 140V
  • Operating system: Windows 11 Pro
  • Weight: 1.35 kg
  • Colour: Platinum
  • Model/MPN: EP2-21133
  • EAN: 0196388454327

How to use

Power on the Surface Laptop 7 Copilot+ and sign in to your Windows 11 Pro account to begin. Use the touchscreen for direct input or the built-in keyboard and trackpad for traditional navigation. Install business and productivity software as needed, connect to Wi‑Fi or enterprise networks, and pair peripherals using Bluetooth or available ports. Keep the system updated through Windows Update to ensure security and access to the latest AI features and drivers.

Recommendations

For best performance with AI-enabled tasks and multitasking workloads, use the laptop on a stable surface with adequate ventilation, keep background apps to a minimum, and enable Windows power settings optimized for performance when connected to power.
Key Highlights
  • Business professionals who need AI-enabled productivity and collaboration
  • Multitasking and office applications (spreadsheets, documents, email)
  • Content creation and light multimedia editing
  • Frequent travelers who require a lightweight, portable laptop
  • Display: 13.8" touchscreen, 2304 x 1536 resolution
  • Processor: Intel Core Ultra 7 (model 268V)
  • Memory: 32 GB LPDDR5x
  • Storage: 512 GB SSD
  • Graphics: Intel Arc Graphics 140V
  • Operating system: Windows 11 Pro
  • Weight: 1.35 kg
  • Colour: Platinum
  • Model/MPN: EP2-21133
  • EAN: 0196388454327
Specifications
AC adapter included
Yes
AC adapter power
39 W
AI software frameworks supported by NPU
DirectML, ONNX RT, OpenVINO, Windows ML
Ambient light sensor
Yes
Audio system
Dolby Atmos
Bluetooth
Yes
Bluetooth Low Energy (BLE)
Yes
Bluetooth version
5.4
Brand
Microsoft
Browsing time (Wi-Fi)
12 h
Built-in microphone
Yes
Charging port type
Surface Connect
Combo headphone/mic port
Yes
Continuous video playback time
20 h
Contrast ratio (typical)
1300:1
Copilot key
Yes
Copilot+ PC
Yes
Depth
301 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display diagonal
13.8 "
Display glass type
Gorilla Glass
Display resolution
2304 x 1536
Efficient-core base frequency
2.2 GHz
Face recognition
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080
GPU performance up to
66 TOPs
HDMI ports quantity
0
Height
17.5 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Dolby Vision IQ
Housing material
Aluminium
Intel® Thunderbolt 4
Yes
Internal memory
32 GB
Internal memory type
LPDDR5x-SDRAM
Introduction year
2025
Island-style keyboard
Yes
Keyboard backlit
Yes
LED backlight
Yes
Low Power Efficient-core Max Turbo Frequency
3.7 GHz
Low Power Efficient-cores
4
Market positioning
Business
Maximum display brightness (HDR)
600 cd/m²
Maximum internal memory
32 GB
Maximum refresh rate
120 Hz
Maximum turbo power
37 W
Microsoft Copilot
Yes
Mobile network connection
No
Native aspect ratio
3:2
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
48 TOPs
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card 4K support
Yes
On-board graphics card 8K support
Yes
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Optical drive type
No
Password protection
Yes
Performance cores
4
Performance-core base frequency
2.2 GHz
Performance-core Max Turbo Frequency
5 GHz
Pixel density
201 ppi
Pointing device
Touchpad
Pre-installed software
Microsoft 365 Apps
Processor base power
17 W
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
268V
Processor threads
8
Product colour
Platinum
Product type
Laptop
RGB colour space
sRGB
Sparsity support
Yes
Speakers manufacturer
OmniSonic
SSD capacity
512 GB
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total processor performance up to
118 TOPs
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB4 Gen 3x2 ports quantity
2
Weight
1.35 kg
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
220 mm
Windows Hello
Yes
Windows Studio effects support
Yes

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Price history over the last 6 months
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 32GB RAM 512GB SSD Intel Arc Graphics
Current
R60,782
Lowest
R49,410
Highest
R61,903
Change 24H
-R905   -1%
Week
+R7,444   +14%
Month
+R8,151   +15%

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