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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro

Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro
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R34,562
+R139 Reward
Surface Laptop for Business is an AI-powered laptop available in 13.8-inch and 15-inch models. Designed for professional use, it combines an elegant chassis with the Intel® Core™ Ultra processor (Series 2) to deliver increased performance and built-in AI experiences for collaboration, creativity and... Read More
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Stock 2 Code 110903 Brand MICROSOFT Model EP2-21083 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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Surface Laptop for Business is an AI-powered laptop available in 13.8-inch and 15-inch models. Designed for professional use, it combines an elegant chassis with the Intel® Core™ Ultra processor (Series 2) to deliver increased performance and built-in AI experiences for collaboration, creativity and productivity.

Advantages

Surface Copilot+ PC architecture and the Intel® Core™ Ultra processor (Series 2) enable AI-enhanced workflows, responsive multitasking and improved battery efficiency. The laptop’s compact, refined design supports mobile work while offering the performance needed for business applications and collaborative tools.

Key specifications

  • Models: 13.8-inch and 15-inch display options
  • Processor: Intel® Core™ Ultra (Series 2)
  • Platform: Surface Copilot+ PC, built for business use

How to use

Use the Surface Laptop for everyday business tasks such as video conferencing, document editing and creative work. Leverage the integrated AI capabilities and collaboration tools to accelerate workflows. Choose the display size that best fits your mobility and workspace needs and pair with business accessories for enhanced productivity.

Recommendations

For typical office and remote-work scenarios, select the model with the display size and configuration that match your multitasking and portability requirements. Ensure device drivers and firmware are kept up to date to benefit from the latest AI and performance improvements.

Key Highlights
  • Models: 13.8-inch and 15-inch display options
  • Processor: Intel® Core™ Ultra (Series 2)
  • Platform: Surface Copilot+ PC, built for business use
Specifications
AC adapter included
Yes
AC adapter power
39 W
Ambient light sensor
Yes
Audio system
Dolby Atmos
Bluetooth
Yes
Bluetooth Low Energy (BLE)
Yes
Bluetooth version
5.4
Brand
Microsoft
Browsing time (Wi-Fi)
12 h
Built-in microphone
Yes
Charging port type
Surface Connect
Combo headphone/mic port
Yes
Continuous video playback time
20 h
Contrast ratio (typical)
1300:1
Copilot key
Yes
Copilot+ PC
Yes
Depth
301 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display diagonal
13.8 "
Display glass type
Gorilla Glass
Display resolution
2304 x 1536
Efficient-core base frequency
2.2 GHz
Face recognition
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080
HDMI ports quantity
0
Height
17.5 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Dolby Vision IQ
Housing material
Aluminium
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
LPDDR5x-SDRAM
Introduction year
2025
Island-style keyboard
Yes
Keyboard backlit
Yes
LED backlight
Yes
Low Power Efficient-core Max Turbo Frequency
3.7 GHz
Low Power Efficient-cores
4
Market positioning
Business
Maximum display brightness (HDR)
600 cd/m²
Maximum internal memory
16 GB
Maximum refresh rate
120 Hz
Maximum turbo power
37 W
Microsoft Copilot
Yes
Mobile network connection
No
Native aspect ratio
3:2
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
48 TOPs
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
On-board GPU manufacturer
Intel
On-board graphics card
Yes
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Optical drive type
No
Password protection
Yes
Performance cores
4
Performance-core base frequency
2.2 GHz
Performance-core Max Turbo Frequency
5 GHz
Pixel density
201 ppi
Pointing device
Touchpad
Pre-installed software
Microsoft 365 Apps
Processor base power
17 W
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
266V
Processor threads
8
Product colour
Platinum
Product type
Laptop
RGB colour space
sRGB
Speakers manufacturer
OmniSonic
SSD capacity
512 GB
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB4 Gen 3x2 ports quantity
2
Weight
1.35 kg
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
220 mm
Windows Hello
Yes

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Price history over the last 6 months
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 7 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro
Current
R34,562
Lowest
R34,336
Highest
R40,092
Change 24H
+R161   +0%
Week
-R1,840   -5%
Month
-R2,323   -6%

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