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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Laptop Microsoft Surface Laptop 7 13.8 inch Qualcomm Snapdragon 32GB RAM 1TB SSD Windows 11 Pro

Laptop Microsoft Surface Laptop 7 13.8 inch Qualcomm Snapdragon 32GB RAM 1TB SSD Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Qualcomm Snapdragon 32GB RAM 1TB SSD Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Qualcomm Snapdragon 32GB RAM 1TB SSD Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Qualcomm Snapdragon 32GB RAM 1TB SSD Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Qualcomm Snapdragon 32GB RAM 1TB SSD Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Qualcomm Snapdragon 32GB RAM 1TB SSD Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Qualcomm Snapdragon 32GB RAM 1TB SSD Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Qualcomm Snapdragon 32GB RAM 1TB SSD Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Qualcomm Snapdragon 32GB RAM 1TB SSD Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Qualcomm Snapdragon 32GB RAM 1TB SSD Windows 11 Pro
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R52,796
Laptop Microsoft Surface Laptop 7 13.8 inch Qualcomm Snapdragon 32GB RAM 1TB SSD Windows 11 Pro The Microsoft Surface Laptop 7 (Copilot+ PC) is a 13.8-inch notebook blending performance, security and excellent design. It is powered by a 10-core Qualcomm Snapdragon X Plus processor with a maximum tur... Read More
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Stock Out Of StockNo Stock Code 2343747 Brand MICROSOFT Model ZHB-00005 Warranty 2 Years

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Laptop Microsoft Surface Laptop 7 13.8 inch Qualcomm Snapdragon 32GB RAM 1TB SSD Windows 11 Pro

The Microsoft Surface Laptop 7 (Copilot+ PC) is a 13.8-inch notebook blending performance, security and excellent design. It is powered by a 10-core Qualcomm Snapdragon X Plus processor with a maximum turbo speed of 3.6 GHz and 16 GB LPDDR5X memory (this configuration also offers 32GB RAM and a 1TB SSD), running Windows 11 Pro. The 13.8-inch LED touchscreen has a native resolution of 2304 x 1536 with Adaptive Color, Adaptive Contrast, Auto Color Management and Dolby Vision IQ, HDR, 600 cd/m2 brightness and Corning Gorilla Glass 5 protection. Dolby Atmos-compatible Omnisonic stereo speakers and a dual-array microphone deliver immersive, crystal-clear audio. Connectivity includes Bluetooth 5.4, Wi-Fi 7 and versatile USB4/Thunderbolt 4/DisplayPort 1.4 ports. Security is handled by a TPM 2.0 chip with Microsoft Pluton, housed in a robust anodised aluminium enclosure, making it a refined choice for professionals and enthusiasts alike.

Specifications

  • Depth: 301 mm
  • Height: 17.5 mm
  • Internal memory: 32 GB
  • Internal memory type: LPDDR5x-SDRAM
  • Product colour: Black
  • Weight: 1.34 kg
  • Width: 220 mm
  • Housing material: Aluminium
  • HDMI ports quantity: 0
  • Form factor: Clamshell
  • USB 2.0 ports quantity: 0
  • Wi-Fi standards: Wi-Fi 6E (802.11ax), Wi-Fi 4 (802.11n), 802.11g, 802.11b, 802.11a, Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 7 (802.11be)
  • Market positioning: Business
  • Display diagonal: 13.8 "
  • Introduction year: 2024
  • Maximum internal memory: 32 GB
  • Colour name: Black
  • Bluetooth: Yes
  • Processor family: Qualcomm Snapdragon
  • Display resolution: 2304 x 1536

Genuine Microsoft product — MPN: ZHB-00005 · EAN: 196388282005.

Key Highlights
  • Professionals who need AI-accelerated workflows and fast multitasking
  • Remote meetings and video conferencing with enhanced camera and audio
  • Content creators and editors who require a high-resolution touchscreen and fast storage
  • Business users seeking Windows 11 Pro and enterprise device management
  • Display: 13.8" touchscreen, 2304 x 1536 resolution
  • Processor family: Qualcomm Snapdragon with advanced NPU
  • Memory: 32 GB LPDDR5x
  • Storage: 1 TB SSD
  • Graphics: Qualcomm Adreno integrated GPU
  • Operating system: Windows 11 Pro
  • Camera: HD 1080p with Automatic Framing and Portrait Light
  • Audio: Surface Studio Mics (Voice Focus), Omnisonic speakers with Dolby Atmos
  • Weight: approximately 1.34 kg
  • Colour: Black
Specifications
AC adapter power
39 W
Ambient light sensor
Yes
Audio system
Dolby Audio
Battery capacity
54 Wh
Bluetooth
Yes
Bluetooth Low Energy (BLE)
Yes
Bluetooth version
5.4
Brand
Microsoft
Browsing time (Wi-Fi)
13 h
Built-in microphone
Yes
Charging port type
Surface Connect
Colour name
Black
Combo headphone/mic port
Yes
Continuous video playback time
20 h
Contrast ratio (typical)
1400:1
Copilot key
Yes
Copilot+ PC
Yes
Depth
301 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display diagonal
13.8 "
Display glass type
Gorilla Glass
Display resolution
2304 x 1536
Face recognition
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080
HDMI ports quantity
0
Headphone outputs
1
Height
17.5 mm
Housing material
Aluminium
Intel® Thunderbolt 4
Yes
Internal memory
32 GB
Internal memory type
LPDDR5x-SDRAM
Introduction year
2024
LED backlight
Yes
Market positioning
Business
Maximum display brightness (HDR)
600 cd/m²
Maximum internal memory
32 GB
Maximum refresh rate
120 Hz
Microsoft Copilot
Yes
Mobile network connection
No
Native aspect ratio
3:2
Neural processor unit (NPU)
Qualcomm Hexagon
NPU performance up to
45 TOPs
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
On-board GPU manufacturer
Qualcomm
On-board graphics card
Yes
On-board graphics card family
Qualcomm Adreno
On-board graphics card model
Qualcomm Adreno GPU
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Optical drive type
No
Password protection
Yes
Pixel density
201 ppi
Pointing device
Touchpad
Pre-installed software
Microsoft 365 Apps
Processor cores
12
Processor family
Qualcomm Snapdragon
Processor generation
Snapdragon X Elite (X1E)
Processor manufacturer
Qualcomm
Product colour
Black
Product type
Laptop
RGB colour space
sRGB
Speakers manufacturer
OmniSonic
SSD capacity
1000 GB
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total SSDs capacity
1000 GB
Total storage capacity
1000 GB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB4 Gen 3x2 ports quantity
2
Weight
1.34 kg
Wi-Fi standards
Wi-Fi 6E (802.11ax), Wi-Fi 4 (802.11n), 802.11g, 802.11b, 802.11a, Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 7 (802.11be)
Width
220 mm
Windows Hello
Yes
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