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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Laptop Microsoft Surface Laptop 7 13.8 inch Intel Core Ultra 7 32GB 512GB Intel Arc Graphics Windows 11 Pro

Laptop Microsoft Surface Laptop 7 13.8 inch Intel Core Ultra 7 32GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Intel Core Ultra 7 32GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Intel Core Ultra 7 32GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Intel Core Ultra 7 32GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Intel Core Ultra 7 32GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Intel Core Ultra 7 32GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Intel Core Ultra 7 32GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Intel Core Ultra 7 32GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Intel Core Ultra 7 32GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Intel Core Ultra 7 32GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Intel Core Ultra 7 32GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Intel Core Ultra 7 32GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Intel Core Ultra 7 32GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Intel Core Ultra 7 32GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Intel Core Ultra 7 32GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 13.8 inch Intel Core Ultra 7 32GB 512GB Intel Arc Graphics Windows 11 Pro
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R64,343
+R263 Reward
Microsoft Surface Laptop for Business, 7th Edition, Copilot+ PC built for business with Intel Core Ultra processors (Series 2). The 13.8" Surface PixelSense Flow touchscreen offers a 3:2 aspect ratio, razor-thin bezels and options for 13.8- or 15-inch displays. This Surface Laptop combines up to Int... Read More
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Stock 16 Code 120840 Brand MICROSOFT Model EP2-36418 Warranty 2 Years

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Estimated delivery Monday, October 12
You will be kept updated through our detailed tracking system
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Microsoft Surface Laptop for Business, 7th Edition, Copilot+ PC built for business with Intel Core Ultra processors (Series 2). The 13.8" Surface PixelSense Flow touchscreen offers a 3:2 aspect ratio, razor-thin bezels and options for 13.8- or 15-inch displays. This Surface Laptop combines up to Intel Core Ultra 7 performance, 32 GB LPDDR5x memory, 512 GB SSD storage, integrated Intel Arc graphics, optional 5G connectivity and Windows 11 Pro to support demanding productivity and AI-accelerated tasks.

Advantages

Powered by Intel Core Ultra processors, the device delivers strong multi-threaded performance and on-device AI acceleration via the Intel AI Boost NPU (up to 48 TOPS). Battery life is designed to support a full working day—up to 22 hours depending on configuration and usage. The PixelSense Flow touchscreen provides sharp visuals at 2304 x 1536 resolution, while thin bezels and a 3:2 display ratio improve screen area for document work and multitasking. Business-grade Windows 11 Pro and optional 5G connectivity enable secure, flexible work scenarios.

Suitable for

  • Mobile professionals who need long battery life and portability
  • Business users requiring Windows 11 Pro and enterprise features
  • Knowledge workers using productivity apps, spreadsheets and web conferencing
  • Users who need on-device AI acceleration for faster AI-enhanced workflows

Key specifications

  • Display: 13.8" PixelSense Flow touchscreen, 2304 x 1536, 3:2 ratio
  • Processor: Intel Core Ultra 7 (model 268V, Series 2)
  • Memory: 32 GB LPDDR5x
  • Storage: 512 GB SSD
  • Graphics: Integrated Intel Arc Graphics 140V
  • Connectivity: Optional 5G mobile network support
  • Operating system: Windows 11 Pro
  • Weight: 1.39 kg
  • Color: Platinum

How to use

Set up the Surface Laptop by following the on-screen Windows 11 Pro setup assistant. Connect to a Wi‑Fi network or enable the optional 5G SIM for mobile data. Sign in with a Microsoft work or school account to access enterprise features, enroll in device management if required, and install business applications from your organization or the Microsoft Store. Use the PixelSense touchscreen, keyboard and precision touchpad for navigation; rely on integrated Intel AI features for accelerated AI tasks within supported applications.

Recommendations

For best battery life, use Balanced power settings, reduce screen brightness when possible, and keep firmware and drivers updated. For business deployments, configure Windows 11 Pro security policies and enroll the device in your mobile device management (MDM) solution.
Key Highlights
  • Mobile professionals who need long battery life and portability
  • Business users requiring Windows 11 Pro and enterprise features
  • Knowledge workers using productivity apps, spreadsheets and web conferencing
  • Users who need on-device AI acceleration for faster AI-enhanced workflows
  • Display: 13.8" PixelSense Flow touchscreen, 2304 x 1536, 3:2 ratio
  • Processor: Intel Core Ultra 7 (model 268V, Series 2)
  • Memory: 32 GB LPDDR5x
  • Storage: 512 GB SSD
  • Graphics: Integrated Intel Arc Graphics 140V
  • Connectivity: Optional 5G mobile network support
  • Operating system: Windows 11 Pro
  • Weight: 1.39 kg
  • Color: Platinum
Specifications
3G standards
WCDMA
4G standard
LTE
AC adapter included
Yes
AC adapter power
39 W
AI software frameworks supported by NPU
DirectML, ONNX RT, OpenVINO, Windows ML
Ambient light sensor
Yes
Audio system
Dolby Atmos
Bluetooth
Yes
Bluetooth Low Energy (BLE)
Yes
Bluetooth version
5.4
Browsing time (Wi-Fi)
12 h
Built-in microphone
Yes
Charging port type
Surface Connect
Combo headphone/mic port
Yes
Continuous video playback time
20 h
Contrast ratio (typical)
1300:1
Copilot key
Yes
Copilot+ PC
Yes
Depth
301 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display diagonal
13.8 "
Display glass type
Gorilla Glass
Display resolution
2304 x 1536
Display technology marketing name
PixelSense Flow
Efficient-core base frequency
2.2 GHz
Face recognition
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080
GPU performance up to
66 TOPs
HDMI ports quantity
0
Height
17.8 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Dolby Vision IQ
Housing material
Aluminium
Intel® Thunderbolt 4
Yes
Internal memory
32 GB
Internal memory type
LPDDR5x-SDRAM
Introduction year
2025
Island-style keyboard
Yes
Keyboard backlit
Yes
LED backlight
Yes
Low Power Efficient-core Max Turbo Frequency
3.7 GHz
Low Power Efficient-cores
4
Market positioning
Business
Maximum display brightness (HDR)
600 cd/m²
Maximum internal memory
32 GB
Maximum refresh rate
120 Hz
Maximum turbo power
37 W
Microsoft Copilot
Yes
Mobile network connection
Yes
Mobile network generation
5G
Native aspect ratio
3:2
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
48 TOPs
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card 4K support
Yes
On-board graphics card 8K support
Yes
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Optical drive type
No
Password protection
Yes
Performance cores
4
Performance-core base frequency
2.2 GHz
Performance-core Max Turbo Frequency
5 GHz
Pixel density
201 ppi
Pointing device
Touchpad
Pre-installed software
Microsoft 365 Apps
Processor base power
17 W
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
268V
Processor threads
8
Product colour
Platinum
Product type
Laptop
RGB colour space
sRGB
Sparsity support
Yes
Speakers manufacturer
OmniSonic
SSD capacity
512 GB
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total processor performance up to
118 TOPs
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB4 Gen 3x2 ports quantity
2
Weight
1.39 kg
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
220 mm
Windows Hello
Yes
Windows Studio effects support
Yes
Price history over the last 6 months
Laptop Microsoft Surface Laptop 7 13.8 inch Intel Core Ultra 7 32GB 512GB Intel Arc Graphics Windows 11 Pro
Current
R64,343
Lowest
R51,321
Highest
R64,487
Change 24H
+R126   +0%
Week
+R414   +1%
Month
+R6,550   +11%

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