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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro

Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
R23,784
The HP ProBook 4 G1i AI PC is a 14-inch business laptop equipped with an Intel Core Ultra 5 225U processor, 16 GB DDR5 memory and a 512 GB PCIe NVMe SSD. It features a WUXGA (1920 x 1200) IPS display, integrated Intel Graphics, Wi‑Fi 7 and Bluetooth 5.4, and ships with Windows 11 Pro. The notebook c... Read More
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Stock Out Of StockNo Stock Code 2452784 Brand HP Model AD2R3ET Warranty 2 Years

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The HP ProBook 4 G1i AI PC is a 14-inch business laptop equipped with an Intel Core Ultra 5 225U processor, 16 GB DDR5 memory and a 512 GB PCIe NVMe SSD. It features a WUXGA (1920 x 1200) IPS display, integrated Intel Graphics, Wi‑Fi 7 and Bluetooth 5.4, and ships with Windows 11 Pro. The notebook combines commercial-grade performance, multi-layered endpoint security and an upgradeable chassis in a lightweight silver clamshell design weighing approximately 1.39 kg and powered by a 56 Wh LiPo battery with a 65 W adapter.

Advantages

This laptop delivers balanced performance for office and remote work through a 12-core (14-thread) Intel Core Ultra 5 225U with up to 4.8 GHz turbo and 11 TOPS NPU acceleration for AI tasks. Fast DDR5 memory and a PCIe NVMe SSD provide responsive multitasking and application load times. Connectivity options include Wi‑Fi 7, Ethernet and Bluetooth 5.4 for flexible networking. The WUXGA IPS panel offers a clear 1920 x 1200 image suitable for productivity. The device is designed for durability and straightforward upgrades, and it runs Windows 11 Pro for business features and manageability.

Suitable for

  • Office productivity and document editing
  • Web conferencing and remote collaboration
  • Data analysis and light AI-assisted workflows
  • Everyday multitasking and business applications

Key specifications

  • Processor: Intel Core Ultra 5 225U (12 cores, up to 4.8 GHz)
  • Neural processing: 11 TOPS NPU
  • Operating system: Windows 11 Pro
  • Display: 14" WUXGA (1920 x 1200) IPS
  • Memory: 16 GB DDR5-5600 (1 x 16 GB)
  • Storage: 512 GB PCIe NVMe SSD
  • Graphics: Integrated Intel Graphics
  • Connectivity: Wi‑Fi 7 (802.11be), Ethernet LAN, Bluetooth 5.4
  • Battery: 56 Wh LiPo, charger 65 W
  • Colour and form factor: Silver clamshell, weight approx. 1.39 kg

How to use

Unpack the notebook and complete the Windows 11 Pro setup using the on-screen prompts. Connect the 65 W adapter to charge the 56 Wh battery before first use if recommended. Use the Windows settings to join a network via Wi‑Fi 7 or Ethernet and pair peripherals with Bluetooth 5.4. Install required business applications and apply operating system updates and security patches. For improved performance, keep background apps to a minimum and use the built-in management tools for power and performance profiles.

Recommendations

For stable daily productivity, keep the system firmware and drivers up to date, use a reputable endpoint security solution, and store critical data on the internal SSD or a managed cloud backup. When performing demanding tasks, ensure adequate ventilation and consider connecting the laptop to power for consistent performance.

HP recommends Windows 11 Pro for business

Work anywhere without compromising on performance with Windows 11 and HP collaboration, security, and connectivity technology. Summarize and rewrite content, get relevant content recommendations, and stay organized with Microsoft Copilot.[1]

Latest Intel® multi-core processor

Configure your HP ProBook CPU for the perfect combination of power, snappy performance, and value. The latest Intel® processor handles multiple work tasks smoothly and reliably with multiple processing cores to divide up the work.[2]

Browse confidently

Help protect your PC from websites and read only Microsoft Office and PDF attachments with embedded malware, ransomware, or viruses with hardware-enforced security from HP Sure Click.[3]

HP Sure Sense

Malware is evolving rapidly beyond traditional antivirus capabilities. Protect your PC against never-before-seen attacks with HP Sure Sense, which combines behavioral analysis with advanced AI techniques to provide exceptional protection.[7]

Work without interruption

Keep productivity high and downtime low with the fully integrated and automated features of the HP BIOSphere Gen6 firmware ecosystem. Your PCs have extra protection thanks to automatic updates and security checks.[9]

Speed up the basics of IT management

Help reduce downtime and total cost of ownership of your HP PCs with the HP Manageability Integration Kit. This solution helps expedite image creation and simplify routine management of hardware, BIOS, security, and software updates.[10]

Get to work fast!

Get going fast with Connected Modern Standby and wake your PC from the fingerprint sensor.

Designed for thriving business

Easily manage tasks with a powerful Intel® processor[2] featuring an NPU[4] and upgradeable storage and memory.

Hybrid productivity unleashed

Enhance productivity working from home or in the office with the 16:10 aspect ratio[5] on a 14-inch display.

Enterprise-level security, simplified

Safeguard your business with next-gen antivirus—multi-layered endpoint security protection from bad actors.[6]

Help protect our shared future

This HP ProBook 4 AI PC uses 100% HP paper-based packaging from recycled or certified sustainable sources.[8]
Key Highlights
  • Intel Core™ Ultra 5 225U (up to 4.8 GHz with Intel Turbo Boost Technology, 12 MB L3 cache, 12 cores, 14 threads)
  • Windows 11 Pro
  • 35.6 cm (14") diagonal WUXGA display
  • Intel Graphics
  • 16 GB DDR5-5600 MT/s (1 x 16 GB), 512 GB PCIe NVMe™ SSD
  • Everyday Laptop Clamshell Silver
  • Intel Core Ultra 5 225U Processor cores: 12
  • 35.6 cm (14") WUXGA 1920 x 1200 pixels IPS
  • 16 GB DDR5-SDRAM 5600 MHz 1 x 16 GB
  • 512 GB SSD
  • Intel® Graphics
  • Wi-Fi 7 (802.11be) Ethernet LAN 10,100,1000 Mbit/s Bluetooth 5.4
  • Lithium Polymer (LiPo) 56 Wh 65 W
  • Windows 11 Pro
Specifications
AC adapter frequency
50 - 60
AC adapter input voltage
100 - 240
AC adapter power
65 W
AI software frameworks supported by NPU
DirectML, ONNX RT, OpenVINO, Windows ML
Antenna type
2x2
Battery capacity
56 Wh
Battery technology
Lithium Polymer (LiPo)
Bluetooth
Yes
Bluetooth version
5.4
Built-in speaker(s)
Yes
Cabling technology
10/100/1000Base-T(X)
Carbon emissions, logistics (kg of CO2e)
5
Carbon emissions, manufacturing (kg of CO2e)
124
Colour name
Pike silver
Compliance certificates
CE, CECP, RoHS, VCCI
Country of origin
China, Thailand
Depth
224.3 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
14 "
Display diagonal (metric)
35.6 cm
Display resolution
1920 x 1200
Efficient cores
8
Efficient-core base frequency
1.3 GHz
Efficient-core Max Turbo Frequency
3.8 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10, 100, 1000
Fast charging
Yes
Fast charging time (50%)
30 min
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080
General Product Safety Regulation (GPSR) URL
https://support.hp.com/us-en/document/ish_6126692-6126777-16?openCLC=true
Hall sensor
Yes
Harmonized System (HS) code
8471300000
HD type
WUXGA
HDMI ports quantity
1
HDMI version
2.1
Height (front)
10.9 mm
Height (rear)
17 mm
HP Artificial Intelligence
AI PC
HP GTIN (EAN/UPC)
199251430893
HP segment
Business
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Low Power Efficient-core Base Frequency
700 MHz
Low Power Efficient-core Max Turbo Frequency
2.4 GHz
Low Power Efficient-cores
2
Manufacturer warranty
1 year (1/1/0) limited warranty includes 1 year of parts and labor. No on-site repair. Terms and conditions vary by country. Certain restrictions and exclusions apply.
Market positioning
Everyday
Maximum turbo power
57 W
Memory clock speed
5600 MHz
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 16
Memory slots
2x SO-DIMM
Mobile network connection
No
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
12 TOPs
Number of battery cells
3
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card model
Intel Graphics
Operating system installed
Windows 11 Pro
Optical drive type
No
Original brand name
HP
Panel type
IPS
Password protection
Yes
Password protection type
BIOS, Power on, User
Performance cores
2
Performance-core base frequency
1.5 GHz
Performance-core Max Turbo Frequency
4.8 GHz
Pointing device
Clickpad
Processor base power
15 W
Processor boost frequency
4.8 GHz
Processor cache
12 MB
Processor cache type
L3
Processor cores
12
Processor family
Intel Core Ultra 5
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
225U
Processor threads
14
Product colour
Silver
Product type
Laptop
Sparsity support
Yes
Spill-resistant keyboard
Yes
SSD capacity
512 GB
SSD interface
PCI Express
Storage media
SSD
Support service included
HP Carbon Neutral Computing Services - To the Door with Usage Service for Notebooks. For terms and conditions, please visit https://h20195.www2.hp.com/v2/GetPDF.aspx/4AA8-1894EEE & https://www8.hp.com/h20195/v2/getpdf.aspx/4AA5-7123EEGB.pdf
Sustainability certificates
TCO
Sustainability compliance
Yes
Sustainable technologies and materials
Low halogen; Bulk packaging available; 20% post-consumer recycled plastic; 50% recycled metal; 50% ocean-bound plastic in fan enclosure; 100% of HP paper-based packaging is from recycled or certified sustainable sources
Temperature sensor
Yes
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total carbon emissions, w/o use phase (kg of CO2e)
10
Total carbon footprint (kg of CO2e)
140
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2x2 Type-C ports quantity
2
USB Power Delivery (USB PD)
Yes
USB Sleep-and-Charge
Yes
USB Sleep-and-Charge ports
2
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
Weight
1.39 kg
Wi-Fi standards
Wi-Fi 7 (802.11be)
Width
318.6 mm
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel

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Price history over the last 6 months
Laptop HP ProBook 4 G1i AI PC 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Current
R23,784
Lowest
R23,371
Highest
R39,341
Change 24H
+R201   +1%
Week
-R124   -1%
Month
-R285   -1%

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