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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Laptop GIGABYTE GAMING A18 3WHK3DEC64SH — AMD Ryzen 7 260, 18 inch WQXGA, 32 GB DDR5, 1 TB SSD, RTX 5070, Windows 11

Laptop GIGABYTE GAMING A18 3WHK3DEC64SH — AMD Ryzen 7 260, 18 inch WQXGA, 32 GB DDR5, 1 TB SSD, RTX 5070, Windows 11
Laptop GIGABYTE GAMING A18 3WHK3DEC64SH — AMD Ryzen 7 260, 18 inch WQXGA, 32 GB DDR5, 1 TB SSD, RTX 5070, Windows 11
Laptop GIGABYTE GAMING A18 3WHK3DEC64SH — AMD Ryzen 7 260, 18 inch WQXGA, 32 GB DDR5, 1 TB SSD, RTX 5070, Windows 11
Laptop GIGABYTE GAMING A18 3WHK3DEC64SH — AMD Ryzen 7 260, 18 inch WQXGA, 32 GB DDR5, 1 TB SSD, RTX 5070, Windows 11
Laptop GIGABYTE GAMING A18 3WHK3DEC64SH — AMD Ryzen 7 260, 18 inch WQXGA, 32 GB DDR5, 1 TB SSD, RTX 5070, Windows 11
Laptop GIGABYTE GAMING A18 3WHK3DEC64SH — AMD Ryzen 7 260, 18 inch WQXGA, 32 GB DDR5, 1 TB SSD, RTX 5070, Windows 11
Laptop GIGABYTE GAMING A18 3WHK3DEC64SH — AMD Ryzen 7 260, 18 inch WQXGA, 32 GB DDR5, 1 TB SSD, RTX 5070, Windows 11
Laptop GIGABYTE GAMING A18 3WHK3DEC64SH — AMD Ryzen 7 260, 18 inch WQXGA, 32 GB DDR5, 1 TB SSD, RTX 5070, Windows 11
Laptop GIGABYTE GAMING A18 3WHK3DEC64SH — AMD Ryzen 7 260, 18 inch WQXGA, 32 GB DDR5, 1 TB SSD, RTX 5070, Windows 11
Laptop GIGABYTE GAMING A18 3WHK3DEC64SH — AMD Ryzen 7 260, 18 inch WQXGA, 32 GB DDR5, 1 TB SSD, RTX 5070, Windows 11
Laptop GIGABYTE GAMING A18 3WHK3DEC64SH — AMD Ryzen 7 260, 18 inch WQXGA, 32 GB DDR5, 1 TB SSD, RTX 5070, Windows 11
Laptop GIGABYTE GAMING A18 3WHK3DEC64SH — AMD Ryzen 7 260, 18 inch WQXGA, 32 GB DDR5, 1 TB SSD, RTX 5070, Windows 11
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R38,599
+R155 Reward
GIGABYTE GAMING A18 3WHK3DEC64SH is an 18" clamshell gaming laptop in black, powered by an AMD Ryzen 7 260 processor (3.8 GHz) with integrated AMD Radeon 780M graphics and a discrete NVIDIA GeForce RTX 5070 GPU. It features a 2560×1600 WQXGA IPS display (16:10), 32 GB DDR5 memory, a 1 TB SSD for fas... Read More
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Stock 5 Code 1723230 Brand GIGABYTE Model GAMING A18 3WHK3DEC64SH Warranty 2 Years

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Estimated delivery Monday, October 5
You will be kept updated through our detailed tracking system
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GIGABYTE GAMING A18 3WHK3DEC64SH is an 18" clamshell gaming laptop in black, powered by an AMD Ryzen 7 260 processor (3.8 GHz) with integrated AMD Radeon 780M graphics and a discrete NVIDIA GeForce RTX 5070 GPU. It features a 2560×1600 WQXGA IPS display (16:10), 32 GB DDR5 memory, a 1 TB SSD for fast storage, Wi‑Fi 6E and Bluetooth 5.2 connectivity, and ships with Windows 11 Home.

Advantages

The combination of a high-resolution 18" WQXGA IPS display and a discrete RTX 5070 graphics card enables smooth gaming and graphics work. Fast DDR5 memory and a 1 TB SSD provide responsive system performance and quick load times. Modern wireless connectivity (Wi‑Fi 6E, Bluetooth 5.2) and a large 76 Wh battery support mobile use, while the clamshell design and 2.8 kg weight make the device portable for an 18" class laptop.

Suitable for

  • PC gaming at high settings and modern titles
  • Content creation: photo and video editing
  • Multitasking and productivity with demanding applications
  • Mobile work requiring high-performance hardware

Key specifications

  • Display: 18" (45.7 cm) WQXGA IPS, 2560 × 1600, 16:10
  • Processor: AMD Ryzen 7 260, 3.8 GHz, 8 cores
  • Memory: 32 GB DDR5‑5600 (2 × 16 GB)
  • Storage: 1 TB SSD
  • Graphics: NVIDIA GeForce RTX 5070 (8 GB) and integrated AMD Radeon 780M
  • Wireless: Wi‑Fi 6E (802.11ax), Bluetooth 5.2
  • Ethernet: 10/100/1000 Mbit/s
  • Battery: 76 Wh, power adapter 150 W
  • Operating system: Windows 11 Home
  • Weight: 2.8 kg
  • Colour: Black

How to use

Unpack the laptop, connect the power adapter for the initial charge, and follow the on-screen Windows 11 setup to configure user accounts and network settings. Install required drivers and game or application software from official sources. Use the Windows power profiles to balance performance and battery life depending on whether you are plugged in or mobile.

Recommendations

For best gaming and content-creation performance, keep graphics drivers and Windows updates current, use a high-performance power profile when plugged in, and ensure adequate ventilation during extended high-load sessions.
Key Highlights
  • PC gaming at high settings and modern titles
  • Content creation: photo and video editing
  • Multitasking and productivity with demanding applications
  • Mobile work requiring high-performance hardware
  • Display: 18" (45.7 cm) WQXGA IPS, 2560 × 1600, 16:10
  • Processor: AMD Ryzen 7 260, 3.8 GHz, 8 cores
  • Memory: 32 GB DDR5‑5600 (2 × 16 GB)
  • Storage: 1 TB SSD
  • Graphics: NVIDIA GeForce RTX 5070 (8 GB) and integrated AMD Radeon 780M
  • Wireless: Wi‑Fi 6E (802.11ax), Bluetooth 5.2
  • Ethernet: 10/100/1000 Mbit/s
  • Battery: 76 Wh, power adapter 150 W
  • Operating system: Windows 11 Home
  • Weight: 2.8 kg
  • Colour: Black
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
150 W
Antenna type
2x2
Audio system
Dolby Atmos
Battery capacity
76 Wh
Battery technology
Lithium Polymer (LiPo)
Battery weight
275 g
Bluetooth
Yes
Bluetooth version
5.2
Built-in microphone
Yes
Colour gamut
100%
Combo headphone/mic port
Yes
Country of origin
China
Depth
293.4 mm
Discrete GPU manufacturer
NVIDIA
Discrete graphics card
Yes
Discrete graphics card memory
8 GB
Discrete graphics card model
NVIDIA GeForce RTX 5070
Discrete graphics memory type
GDDR7
Display brightness
300 cd/m²
Display diagonal
45.7 cm (18")
Display resolution
2560 x 1600 pixels
Display response rise/fall
3 ms
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
HD type
WQXGA
HDMI ports quantity
1
HDMI version
2.1
Height (front)
2 cm
Height (rear)
2.5 cm
Infrared (IR) camera
Yes
Internal memory
32 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Keyboard backlit colour
RGB
Keyboard backlit zone
1-zone RGB
L2 cache
8 MB
L3 cache
16 MB
Market positioning
Gaming
Maximum internal memory
64 GB
Maximum refresh rate
165 Hz
Memory clock speed
5600 MHz
Memory layout (slots x size)
2 x 16 GB
Memory slots
2x SO-DIMM
Mobile network connection
No
Native aspect ratio
16:10
Neural processor unit (NPU)
AMD Ryzen AI
NPU performance up to
16 TOPs
Number of battery cells
4
Number of built-in speakers
2
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
AMD
On-board graphics card
Yes
On-board graphics card family
AMD Radeon Graphics
On-board graphics card model
AMD Radeon 780M
Operating system installed
Windows 11 Home
Optical drive type
No
Original brand name
GIGABYTE
Package depth
419 mm
Package height
320 mm
Package weight
4.6 kg
Package width
98 mm
Panel type
IPS
Pointing device
Touchpad
Processor boost frequency
5.1 GHz
Processor cache type
L2 & L3
Processor cores
8
Processor family
AMD Ryzen™ 7
Processor frequency
3.8 GHz
Processor generation
AMD Ryzen 200 Series
Processor manufacturer
AMD
Processor model
260
Processor threads
16
Product colour
Black
Product type
Laptop
RGB colour space
DCI-P3
Speaker power
2 W
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total processor performance up to
38 TOPs
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB4 Gen 3x2 ports quantity
1
Warranty period
2 year(s)
Weight
2.8 kg
Wi-Fi standards
Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
403.7 mm

Leaflet

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Price history over the last 6 months
Laptop GIGABYTE GAMING A18 3WHK3DEC64SH — AMD Ryzen 7 260, 18 inch WQXGA, 32 GB DDR5, 1 TB SSD, RTX 5070, Windows 11
Current
R38,599
Lowest
R32,693
Highest
R40,572
Change 24H
+R4,820   +14%
Week
+R5,855   +18%
Month
+R583   +2%

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