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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Laptop GIGABYTE AERO X16 1VH93DEC64AH 16 inch AMD Ryzen AI 7 350 32GB 1TB NVIDIA GeForce RTX 5060 Windows 11 Home

Laptop GIGABYTE AERO X16 1VH93DEC64AH 16 inch AMD Ryzen AI 7 350 32GB 1TB NVIDIA GeForce RTX 5060 Windows 11 Home
Laptop GIGABYTE AERO X16 1VH93DEC64AH 16 inch AMD Ryzen AI 7 350 32GB 1TB NVIDIA GeForce RTX 5060 Windows 11 Home
Laptop GIGABYTE AERO X16 1VH93DEC64AH 16 inch AMD Ryzen AI 7 350 32GB 1TB NVIDIA GeForce RTX 5060 Windows 11 Home
Laptop GIGABYTE AERO X16 1VH93DEC64AH 16 inch AMD Ryzen AI 7 350 32GB 1TB NVIDIA GeForce RTX 5060 Windows 11 Home
Laptop GIGABYTE AERO X16 1VH93DEC64AH 16 inch AMD Ryzen AI 7 350 32GB 1TB NVIDIA GeForce RTX 5060 Windows 11 Home
Laptop GIGABYTE AERO X16 1VH93DEC64AH 16 inch AMD Ryzen AI 7 350 32GB 1TB NVIDIA GeForce RTX 5060 Windows 11 Home
Laptop GIGABYTE AERO X16 1VH93DEC64AH 16 inch AMD Ryzen AI 7 350 32GB 1TB NVIDIA GeForce RTX 5060 Windows 11 Home
Laptop GIGABYTE AERO X16 1VH93DEC64AH 16 inch AMD Ryzen AI 7 350 32GB 1TB NVIDIA GeForce RTX 5060 Windows 11 Home
Laptop GIGABYTE AERO X16 1VH93DEC64AH 16 inch AMD Ryzen AI 7 350 32GB 1TB NVIDIA GeForce RTX 5060 Windows 11 Home
Laptop GIGABYTE AERO X16 1VH93DEC64AH 16 inch AMD Ryzen AI 7 350 32GB 1TB NVIDIA GeForce RTX 5060 Windows 11 Home
Laptop GIGABYTE AERO X16 1VH93DEC64AH 16 inch AMD Ryzen AI 7 350 32GB 1TB NVIDIA GeForce RTX 5060 Windows 11 Home
Laptop GIGABYTE AERO X16 1VH93DEC64AH 16 inch AMD Ryzen AI 7 350 32GB 1TB NVIDIA GeForce RTX 5060 Windows 11 Home
Laptop GIGABYTE AERO X16 1VH93DEC64AH 16 inch AMD Ryzen AI 7 350 32GB 1TB NVIDIA GeForce RTX 5060 Windows 11 Home
Laptop GIGABYTE AERO X16 1VH93DEC64AH 16 inch AMD Ryzen AI 7 350 32GB 1TB NVIDIA GeForce RTX 5060 Windows 11 Home
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R31,337
+R126 Reward
The GIGABYTE AERO X16 1VH93DEC64AH is a 16" laptop with a WQXGA display (2560 x 1600) designed for demanding productivity and creative workflows. Powered by an AMD Ryzen AI 7 350 processor at 2 GHz, equipped with 32 GB of DDR5 memory and a 1 TB SSD, and paired with an NVIDIA GeForce RTX 5060 graphic... Read More
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Stock 1 Code 125578 Brand GIGABYTE Model GIGABYTE AERO X16 1VH93DEC64AH Warranty 2 Years

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Estimated delivery Friday, October 2
You will be kept updated through our detailed tracking system
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The GIGABYTE AERO X16 1VH93DEC64AH is a 16" laptop with a WQXGA display (2560 x 1600) designed for demanding productivity and creative workflows. Powered by an AMD Ryzen AI 7 350 processor at 2 GHz, equipped with 32 GB of DDR5 memory and a 1 TB SSD, and paired with an NVIDIA GeForce RTX 5060 graphics card, the system runs Windows 11 Home and balances performance, screen clarity and storage for content creation, multitasking and entertainment.

Advantages

The combination of a high-resolution 16" display and a powerful NVIDIA GeForce RTX 5060 delivers accurate visuals and responsive graphics performance for editing, 3D work and gaming. A fast NVMe SSD and 32 GB of DDR5 RAM reduce loading times and enable smooth multitasking. The AMD Ryzen AI 7 350 processor provides modern CPU performance with built-in AI acceleration for workloads that benefit from on-device inference. The laptop’s 1.9 kg weight and grey chassis offer a balance of portability and durability suitable for mobile professionals.

Suitable for

  • Photo and video editing workflows
  • 3D modelling and GPU-accelerated rendering
  • Multitasking with many browser tabs and professional apps
  • High-definition gaming and game development testing
  • Office productivity and remote work

Key specifications

  • Display: 16" WQXGA (2560 x 1600) resolution
  • Processor: AMD Ryzen AI 7 350, base frequency 2 GHz
  • Memory: 32 GB DDR5 RAM
  • Storage: 1 TB SSD (NVMe)
  • Graphics: NVIDIA GeForce RTX 5060 discrete GPU
  • Operating system: Windows 11 Home pre-installed
  • Weight: 1.9 kg
  • Color: Grey

How to use

Unpack the laptop and connect the AC adapter to charge the battery fully before first use. Power on the unit and follow the Windows 11 Home setup prompts to create your user account, connect to Wi‑Fi and install updates. Install your preferred creative applications, development tools or games; the RTX 5060 drivers available via the manufacturer or NVIDIA website optimize GPU performance. Use the built‑in display for colour‑accurate work, and connect external monitors or storage via available ports when additional screen space or backups are required.

Recommendations

For sustained heavy workloads such as long rendering sessions or prolonged gaming, ensure the laptop is placed on a hard, flat surface to maintain cooling efficiency and consider using a cooling pad. Keep graphics drivers and Windows updates current to maintain performance and security. Regularly back up important data from the 1 TB SSD to an external drive or cloud storage.
Key Highlights
  • Photo and video editing workflows
  • 3D modelling and GPU-accelerated rendering
  • Multitasking with many browser tabs and professional apps
  • High-definition gaming and game development testing
  • Office productivity and remote work
  • Display: 16" WQXGA (2560 x 1600) resolution
  • Processor: AMD Ryzen AI 7 350, base frequency 2 GHz
  • Memory: 32 GB DDR5 RAM
  • Storage: 1 TB SSD (NVMe)
  • Graphics: NVIDIA GeForce RTX 5060 discrete GPU
  • Operating system: Windows 11 Home pre-installed
  • Weight: 1.9 kg
  • Color: Grey
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
150 W
Antenna type
2x2
Audio system
Dolby Atmos
Battery capacity
76.1 Wh
Battery technology
Lithium Polymer (LiPo)
Battery weight
275 g
Bluetooth
Yes
Bluetooth version
5.2
Built-in microphone
Yes
Colour gamut
100%
Colour name
Space Gray
Combo headphone/mic port
Yes
Copilot key
Yes
Copilot+ PC
Yes
Country of origin
China
Depth
250.7 mm
Discrete GPU manufacturer
NVIDIA
Discrete graphics card
Yes
Discrete graphics card memory
8 GB
Discrete graphics card model
NVIDIA GeForce RTX 5060
Discrete graphics memory type
GDDR7
Display brightness
400 cd/m²
Display diagonal
40.6 cm (16")
Display resolution
2560 x 1600 pixels
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
2
Ethernet LAN data rates
10,100,1000 Mbit/s
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
HD type
WQXGA
HDMI ports quantity
1
HDMI version
2.1
Height (front)
1.68 cm
Height (rear)
2 cm
Infrared (IR) camera
Yes
Internal memory
32 GB
Internal memory type
DDR5-SDRAM
Introduction year
2025
Keyboard backlit
Yes
Keyboard backlit colour
RGB
Keyboard backlit zone
1-zone RGB
Keyboard language
German
Keyboard layout
QWERTZ
Maximum internal memory
64 GB
Maximum refresh rate
165 Hz
Memory clock speed
5600 MHz
Memory layout (slots x size)
2 x 16 GB
Memory slots
2x SO-DIMM
Mobile network connection
No
Native aspect ratio
16:10
Neural processor unit (NPU)
AMD Ryzen AI
NPU performance up to
50 TOPs
Number of battery cells
4
Number of built-in speakers
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
AMD
On-board graphics card
Yes
On-board graphics card family
AMD Radeon
On-board graphics card model
AMD Radeon 860M
Operating system installed
Windows 11 Home
Optical drive type
No
Original brand name
GIGABYTE
Package depth
520 mm
Package height
322 mm
Package weight
3.57 kg
Package width
60 mm
Panel type
IPS
Pointing device
Touchpad
Processor boost frequency
5 GHz
Processor cache
16 MB
Processor cache type
L3
Processor cores
8
Processor family
AMD Ryzen™ AI 7
Processor frequency
2 GHz
Processor generation
AMD Ryzen AI 300 Series
Processor manufacturer
AMD
Processor model
350
Processor threads
16
Product colour
Grey
Product type
Laptop
RGB colour space
DCI-P3
Speaker power
2 W
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total processor performance up to
66 TOPs
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB4 Gen 2x2 ports quantity
1
Warranty period
2 year(s)
Weight
1.9 kg
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Width
355 mm

Leaflet

Open Leaflet
Price history over the last 6 months
Laptop GIGABYTE AERO X16 1VH93DEC64AH 16 inch AMD Ryzen AI 7 350 32GB 1TB NVIDIA GeForce RTX 5060 Windows 11 Home
Current
R31,337
Lowest
R30,769
Highest
R36,826
Change 24H
+R280   +1%
Week
+R569   +2%
Month
-R1,603   -5%

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