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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Laptop Dell Pro PC14255 14 inch AMD Ryzen AI 5 340 3.4 GHz, 16GB RAM, 512GB SSD, 1920x1200, AMD Radeon 840M, Windows 11 Pro

Laptop Dell Pro PC14255 14 inch AMD Ryzen AI 5 340 3.4 GHz, 16GB RAM, 512GB SSD, 1920x1200, AMD Radeon 840M, Windows 11 Pro
Laptop Dell Pro PC14255 14 inch AMD Ryzen AI 5 340 3.4 GHz, 16GB RAM, 512GB SSD, 1920x1200, AMD Radeon 840M, Windows 11 Pro
Laptop Dell Pro PC14255 14 inch AMD Ryzen AI 5 340 3.4 GHz, 16GB RAM, 512GB SSD, 1920x1200, AMD Radeon 840M, Windows 11 Pro
Laptop Dell Pro PC14255 14 inch AMD Ryzen AI 5 340 3.4 GHz, 16GB RAM, 512GB SSD, 1920x1200, AMD Radeon 840M, Windows 11 Pro
Laptop Dell Pro PC14255 14 inch AMD Ryzen AI 5 340 3.4 GHz, 16GB RAM, 512GB SSD, 1920x1200, AMD Radeon 840M, Windows 11 Pro
Laptop Dell Pro PC14255 14 inch AMD Ryzen AI 5 340 3.4 GHz, 16GB RAM, 512GB SSD, 1920x1200, AMD Radeon 840M, Windows 11 Pro
Laptop Dell Pro PC14255 14 inch AMD Ryzen AI 5 340 3.4 GHz, 16GB RAM, 512GB SSD, 1920x1200, AMD Radeon 840M, Windows 11 Pro
Laptop Dell Pro PC14255 14 inch AMD Ryzen AI 5 340 3.4 GHz, 16GB RAM, 512GB SSD, 1920x1200, AMD Radeon 840M, Windows 11 Pro
Laptop Dell Pro PC14255 14 inch AMD Ryzen AI 5 340 3.4 GHz, 16GB RAM, 512GB SSD, 1920x1200, AMD Radeon 840M, Windows 11 Pro
36 mo.
Laptop Dell Pro PC14255 14 inch AMD Ryzen AI 5 340 3.4 GHz, 16GB RAM, 512GB SSD, 1920x1200, AMD Radeon 840M, Windows 11 Pro
Laptop Dell Pro PC14255 14 inch AMD Ryzen AI 5 340 3.4 GHz, 16GB RAM, 512GB SSD, 1920x1200, AMD Radeon 840M, Windows 11 Pro
Laptop Dell Pro PC14255 14 inch AMD Ryzen AI 5 340 3.4 GHz, 16GB RAM, 512GB SSD, 1920x1200, AMD Radeon 840M, Windows 11 Pro
Laptop Dell Pro PC14255 14 inch AMD Ryzen AI 5 340 3.4 GHz, 16GB RAM, 512GB SSD, 1920x1200, AMD Radeon 840M, Windows 11 Pro
Laptop Dell Pro PC14255 14 inch AMD Ryzen AI 5 340 3.4 GHz, 16GB RAM, 512GB SSD, 1920x1200, AMD Radeon 840M, Windows 11 Pro
Laptop Dell Pro PC14255 14 inch AMD Ryzen AI 5 340 3.4 GHz, 16GB RAM, 512GB SSD, 1920x1200, AMD Radeon 840M, Windows 11 Pro
Laptop Dell Pro PC14255 14 inch AMD Ryzen AI 5 340 3.4 GHz, 16GB RAM, 512GB SSD, 1920x1200, AMD Radeon 840M, Windows 11 Pro
Laptop Dell Pro PC14255 14 inch AMD Ryzen AI 5 340 3.4 GHz, 16GB RAM, 512GB SSD, 1920x1200, AMD Radeon 840M, Windows 11 Pro
Laptop Dell Pro PC14255 14 inch AMD Ryzen AI 5 340 3.4 GHz, 16GB RAM, 512GB SSD, 1920x1200, AMD Radeon 840M, Windows 11 Pro
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R26,319
+R105 Reward
The Dell Pro PC14255 is a 14" business laptop with a 1920 x 1200 Full HD+ display, powered by an AMD Ryzen AI 5 340 processor running up to 3.4 GHz. It is configured with 16 GB DDR5 memory and a 512 GB SSD, and uses integrated AMD Radeon 840M graphics. The system ships with Windows 11 Pro and is off... Read More
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Stock 5 Code 305055 Brand DELL Model BTO601_PC14255_EMEA Warranty 3 Years

Shipping & Returns

Estimated delivery Friday, October 2
You will be kept updated through our detailed tracking system
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The Dell Pro PC14255 is a 14" business laptop with a 1920 x 1200 Full HD+ display, powered by an AMD Ryzen AI 5 340 processor running up to 3.4 GHz. It is configured with 16 GB DDR5 memory and a 512 GB SSD, and uses integrated AMD Radeon 840M graphics. The system ships with Windows 11 Pro and is offered in a platinum finish with a listed weight of 1.36 kg, providing a compact option for productivity, remote work and everyday computing tasks.

Advantages

This configuration combines a mid‑range AMD Ryzen AI 5 CPU with 16 GB of DDR5 RAM and a fast 512 GB SSD to deliver responsive application performance and quick system boot times. The 1920 x 1200 display offers increased vertical resolution compared with standard 1920 x 1080 screens, which improves document and web content visibility. Windows 11 Pro provides business‑oriented features for device management and security, while the lightweight 1.36 kg chassis supports portability for users who travel or commute.

Suitable for

  • Office productivity and document editing
  • Remote work, video conferencing and web collaboration
  • Web browsing, email and multimedia playback
  • Light multitasking and development tools that run on Windows

Key specifications

  • Display: 14" diagonal, 1920 x 1200 resolution
  • Processor: AMD Ryzen AI 5 340, up to 3.4 GHz
  • Memory: 16 GB DDR5 RAM
  • Storage: 512 GB solid‑state drive (SSD)
  • Graphics: AMD Radeon 840M integrated graphics
  • Operating system: Windows 11 Pro
  • Weight: 1.36 kg
  • Color: Platinum

How to use

Set up the laptop by completing the Windows 11 Pro initial configuration and connecting to a network. Use built‑in settings to create a user account, configure security options such as a PIN or Windows Hello if available, and install required business applications from your organisation or the Microsoft Store. Store files on the 512 GB SSD for fast access, and use cloud storage for backup and synchronization where appropriate. For external displays, peripherals or docking, connect compatible USB or display ports supported by the device.

Recommendations

For consistent performance, keep Windows and device drivers up to date, monitor available SSD capacity to avoid full‑drive slowdowns, and use power profiles to balance battery life and processing performance when on the go. For business deployments, apply corporate security policies through Windows 11 Pro management tools.

Key Highlights
  • Office productivity and document editing
  • Remote work, video conferencing and web collaboration
  • Web browsing, email and multimedia playback
  • Light multitasking and development tools that run on Windows
  • Display: 14" diagonal, 1920 x 1200 resolution
  • Processor: AMD Ryzen AI 5 340, up to 3.4 GHz
  • Memory: 16 GB DDR5 RAM
  • Storage: 512 GB solid‑state drive (SSD)
  • Graphics: AMD Radeon 840M integrated graphics
  • Operating system: Windows 11 Pro
  • Weight: 1.36 kg
  • Color: Platinum
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
65 W
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC3204
Audio system
High Definition Audio
Battery capacity
55 Wh
Battery recharge time
4 h
Bluetooth
Yes
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Wedge
Carbon emissions, end-of-life (kg of CO2e)
1.42
Carbon emissions, energy usage (kg of CO2e)
22.862
Carbon emissions, logistics (kg of CO2e)
3.408
Carbon emissions, manufacturing (kg of CO2e)
114.168
Colour gamut
45%
Colour name
Platinum Silver Color (Metallic Finish)
Combo headphone/mic port
Yes
Contrast ratio (typical)
800:1
Copilot key
Yes
Depth
225.3 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
35.6 cm (14")
Display resolution
1920 x 1200 pixels
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
Front camera resolution (numeric)
2.07 MP
Hall sensor
Yes
HD type
Full HD+
HDMI ports quantity
1
HDMI version
2.1
Height (front)
1.89 cm
Height (rear)
2.04 cm
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
M.2 SSD size
2230 (22 x 30 mm)
Maximum internal memory
64 GB
Maximum refresh rate
60 Hz
Maximum turbo power
54 W
Memory data transfer rate
5600 MT/s
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 16 GB
Memory slots
2x SO-DIMM
Mobile network connection
No
Native aspect ratio
16:10
Neural processor unit (NPU)
AMD Ryzen AI
Non-operating altitude
-15.2 - 10668 m
NPU performance up to
50 TOPs
Number of battery cells
3
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Number of USB ports with PowerShare support
1
Numeric keypad
No
NVMe
Yes
On-board graphics card
Yes
On-board graphics card model
AMD Radeon 840M
Operating altitude
-15.2 - 3048 m
Operating relative humidity (H-H)
0 - 90%
Operating shock
140 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 40 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2024
Panel type
IPS
Pixel density
162 ppi
Pointing device
Touchpad
Power adapter barrel connector
4.5 mm
PowerShare
Yes
Processor base power
15 W
Processor boost frequency
4.8 GHz
Processor cache
22 MB
Processor cache type
L2 & L3
Processor cores
6
Processor family
AMD Ryzen™ AI 5
Processor frequency
3.4 GHz
Processor manufacturer
AMD
Processor model
340
Processor threads
12
Product colour
Platinum
Product type
Laptop
RGB colour space
NTSC
Speaker power
2.5 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
0 - 95%
Storage temperature (T-T)
-40 - 65 °C
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total carbon footprint (kg of CO2e)
142
Total processor performance up to
59 TOPs
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trial software
McAfee Business Protection 1-year,Microsoft Office Trial
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB charging voltage
5,9,15,20 V
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
65 W
USB Type-C required charging power (min)
45 W
Video capturing speed
30 fps
Weight
1.36 kg
Wi-Fi band
Tri-band (2.4 GHz / 5 GHz / 6 GHz)
Wi-Fi data rate (max)
2400 Mbit/s
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax)
Width
313.7 mm
WLAN controller manufacturer
MediaTek
WLAN controller model
MediaTek MT7922

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Price history over the last 6 months
Laptop Dell Pro PC14255 14 inch AMD Ryzen AI 5 340 3.4 GHz, 16GB RAM, 512GB SSD, 1920x1200, AMD Radeon 840M, Windows 11 Pro
Current
R26,319
Lowest
R24,102
Highest
R26,971
Change 24H
+R422   +2%
Week
+R663   +3%
Month
+R2,078   +9%

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