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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Laptop Dell Pro PC14250 14 inch Intel Core Ultra 5 235U, 16GB RAM, 512GB SSD, Intel Graphics, Windows 11 Pro, 1.36 kg

Laptop Dell Pro PC14250 14 inch Intel Core Ultra 5 235U, 16GB RAM, 512GB SSD, Intel Graphics, Windows 11 Pro, 1.36 kg
Laptop Dell Pro PC14250 14 inch Intel Core Ultra 5 235U, 16GB RAM, 512GB SSD, Intel Graphics, Windows 11 Pro, 1.36 kg
Laptop Dell Pro PC14250 14 inch Intel Core Ultra 5 235U, 16GB RAM, 512GB SSD, Intel Graphics, Windows 11 Pro, 1.36 kg
Laptop Dell Pro PC14250 14 inch Intel Core Ultra 5 235U, 16GB RAM, 512GB SSD, Intel Graphics, Windows 11 Pro, 1.36 kg
Laptop Dell Pro PC14250 14 inch Intel Core Ultra 5 235U, 16GB RAM, 512GB SSD, Intel Graphics, Windows 11 Pro, 1.36 kg
Laptop Dell Pro PC14250 14 inch Intel Core Ultra 5 235U, 16GB RAM, 512GB SSD, Intel Graphics, Windows 11 Pro, 1.36 kg
Laptop Dell Pro PC14250 14 inch Intel Core Ultra 5 235U, 16GB RAM, 512GB SSD, Intel Graphics, Windows 11 Pro, 1.36 kg
Laptop Dell Pro PC14250 14 inch Intel Core Ultra 5 235U, 16GB RAM, 512GB SSD, Intel Graphics, Windows 11 Pro, 1.36 kg
Laptop Dell Pro PC14250 14 inch Intel Core Ultra 5 235U, 16GB RAM, 512GB SSD, Intel Graphics, Windows 11 Pro, 1.36 kg
36 mo.
Laptop Dell Pro PC14250 14 inch Intel Core Ultra 5 235U, 16GB RAM, 512GB SSD, Intel Graphics, Windows 11 Pro, 1.36 kg
Laptop Dell Pro PC14250 14 inch Intel Core Ultra 5 235U, 16GB RAM, 512GB SSD, Intel Graphics, Windows 11 Pro, 1.36 kg
Laptop Dell Pro PC14250 14 inch Intel Core Ultra 5 235U, 16GB RAM, 512GB SSD, Intel Graphics, Windows 11 Pro, 1.36 kg
Laptop Dell Pro PC14250 14 inch Intel Core Ultra 5 235U, 16GB RAM, 512GB SSD, Intel Graphics, Windows 11 Pro, 1.36 kg
Laptop Dell Pro PC14250 14 inch Intel Core Ultra 5 235U, 16GB RAM, 512GB SSD, Intel Graphics, Windows 11 Pro, 1.36 kg
Laptop Dell Pro PC14250 14 inch Intel Core Ultra 5 235U, 16GB RAM, 512GB SSD, Intel Graphics, Windows 11 Pro, 1.36 kg
Laptop Dell Pro PC14250 14 inch Intel Core Ultra 5 235U, 16GB RAM, 512GB SSD, Intel Graphics, Windows 11 Pro, 1.36 kg
Laptop Dell Pro PC14250 14 inch Intel Core Ultra 5 235U, 16GB RAM, 512GB SSD, Intel Graphics, Windows 11 Pro, 1.36 kg
Laptop Dell Pro PC14250 14 inch Intel Core Ultra 5 235U, 16GB RAM, 512GB SSD, Intel Graphics, Windows 11 Pro, 1.36 kg
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R22,865
+R90 Reward
Dell Pro PC14250 is a 14" laptop designed for mobile productivity. The 1920 x 1200 Full HD+ display provides a clear 16:10 workspace for documents and web content, while the Intel Core Ultra 5 235U processor and 16 GB of DDR5 memory deliver responsive multitasking. A 512 GB SSD offers fast storage a... Read More
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Stock 46 Code 1396397 Brand DELL Model BTO106_PC14250_EMEA Warranty 3 Years

Shipping & Returns

Estimated delivery Wednesday, September 30
You will be kept updated through our detailed tracking system
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Dell Pro PC14250 is a 14" laptop designed for mobile productivity. The 1920 x 1200 Full HD+ display provides a clear 16:10 workspace for documents and web content, while the Intel Core Ultra 5 235U processor and 16 GB of DDR5 memory deliver responsive multitasking. A 512 GB SSD offers fast storage and quick system boot, integrated Intel graphics handle everyday visual tasks, and Windows 11 Pro is preinstalled for business features and security. The device weighs 1.36 kg and comes in a Platinum finish, suited to professionals who need a balance of portability and performance.

Advantages

The Dell Pro PC14250 combines a high-resolution 14" panel with a modern Intel Core Ultra 5 235U CPU and 16 GB of DDR5 RAM to ensure smooth performance for typical office and remote-work workflows. The 512 GB SSD provides fast read/write speeds compared with traditional drives, reducing application load times and improving overall system responsiveness. Integrated Intel graphics reduce power consumption and support standard multimedia and productivity tasks. Its 1.36 kg weight and compact 14" format make it easier to carry between meetings or when commuting, while Windows 11 Pro offers business-oriented management and security options.

Suitable for

  • Office productivity and multitasking (documents, spreadsheets, email)
  • Remote work and video conferencing
  • Web browsing and cloud-based applications
  • Light photo editing and media playback
  • Mobile professionals requiring a lightweight 14" laptop

Key specifications

  • Display: 14" diagonal, 1920 x 1200 (Full HD+), 16:10 aspect ratio
  • Processor: Intel Core Ultra 5 235U
  • Memory: 16 GB DDR5 RAM
  • Storage: 512 GB solid-state drive (SSD)
  • Graphics: Integrated Intel graphics
  • Operating system: Windows 11 Pro
  • Weight: 1.36 kg
  • Colour: Platinum

How to use

Unpack the laptop and connect the included power adapter for initial charging before first use. Complete the Windows 11 Pro setup by following on-screen prompts to create or sign in with a Microsoft account, configure network settings, and install updates. Use the built-in display, keyboard and touchpad for daily tasks; connect to external monitors or accessories through available ports when needed. Manage storage and installed applications from Windows settings, and keep system drivers and security updates current to maintain performance and stability.

Recommendations

For optimal day-to-day performance, keep at least 10–15% of the SSD free to allow background processes and caching to operate efficiently. Use power plans in Windows to balance battery life and performance when working away from mains power. For video calls, ensure the latest camera and audio drivers are installed and use a stable network connection.

Key Highlights
  • Office productivity and multitasking (documents, spreadsheets, email)
  • Remote work and video conferencing
  • Web browsing and cloud-based applications
  • Light photo editing and media playback
  • Mobile professionals requiring a lightweight 14" laptop
  • Display: 14" diagonal, 1920 x 1200 (Full HD+), 16:10 aspect ratio
  • Processor: Intel Core Ultra 5 235U
  • Memory: 16 GB DDR5 RAM
  • Storage: 512 GB solid-state drive (SSD)
  • Graphics: Integrated Intel graphics
  • Operating system: Windows 11 Pro
  • Weight: 1.36 kg
  • Colour: Platinum
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
65 W
AI software frameworks supported by NPU
DirectML, ONNX RT, OpenVINO, Windows ML
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC3204
Audio system
MaxxAudio Pro
Battery capacity
55 Wh
Battery recharge time
4 h
Bluetooth
Yes
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Wedge
Carbon emissions, end-of-life (kg of CO2e)
1.484
Carbon emissions, energy usage (kg of CO2e)
26.06
Carbon emissions, logistics (kg of CO2e)
3.498
Carbon emissions, manufacturing (kg of CO2e)
74.518
Colour gamut
45%
Colour name
Platinum Silver Color (Metallic Finish)
Combo headphone/mic port
Yes
Contrast ratio (typical)
800:1
Copilot key
Yes
DC-in jack
Yes
Depth
225.3 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
35.6 cm (14")
Display resolution
1920 x 1200 pixels
Efficient cores
8
Efficient-core base frequency
1.6 GHz
Efficient-core Max Turbo Frequency
4.1 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
Front camera resolution (numeric)
2.07 MP
Hall sensor
Yes
HD type
Full HD+
HDMI ports quantity
1
HDMI version
2.1
Height (front)
1.89 cm
Height (rear)
2.04 cm
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Intel® vPro™ Platform Eligibility
Yes
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Low Power Efficient-core Base Frequency
700 MHz
Low Power Efficient-core Max Turbo Frequency
2.4 GHz
Low Power Efficient-cores
2
Maximum internal memory
64 GB
Maximum refresh rate
60 Hz
Maximum turbo power
57 W
Memory data transfer rate
5600 MT/s
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 16 GB
Memory slots
2x SO-DIMM
Mobile network connection
No
Native aspect ratio
16:10
Neural processor unit (NPU)
Intel AI Boost
Non-operating altitude
-15.2 - 10668 m
NPU performance up to
12 TOPs
Number of battery cells
3
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Number of USB ports with PowerShare support
2
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel® Graphics
On-board graphics card model
Intel® Graphics
Operating altitude
-15.2 - 3048 m
Operating relative humidity (H-H)
0 - 90%
Operating shock
140 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 40 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2024
Panel type
IPS
Performance cores
2
Performance-core base frequency
2 GHz
Performance-core Max Turbo Frequency
4.9 GHz
Pixel density
162 ppi
Pointing device
Touchpad
Power adapter barrel connector
4.5 mm
PowerShare
Yes
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
15 W
Processor boost frequency
4.9 GHz
Processor cache
12 MB
Processor cores
12
Processor family
Intel Core Ultra 5
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
235U
Processor threads
14
Product colour
Platinum
Product type
Laptop
RGB colour space
NTSC
Sparsity support
Yes
Speaker power
2.5 W
Speakers manufacturer
Waves
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express
Storage media
SSD
Storage relative humidity (H-H)
0 - 90%
Storage temperature (T-T)
-40 - 65 °C
Thunderbolt 4 ports quantity
1
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total carbon footprint (kg of CO2e)
106
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trial software
McAfee Business Protection 1-year,No Microsoft Office License included (Fed and Premier, Exception Only)
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB charging voltage
5,9,15,20 V
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
65 W
USB Type-C required charging power (min)
27 W
Video capturing speed
30 fps
Weight
1.36 kg
Wi-Fi standards
Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 6E (802.11ax)
Width
313.7 mm
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6E AX211

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Price history over the last 6 months
Laptop Dell Pro PC14250 14 inch Intel Core Ultra 5 235U, 16GB RAM, 512GB SSD, Intel Graphics, Windows 11 Pro, 1.36 kg
Current
R22,865
Lowest
R22,188
Highest
R27,095
Change 24H
+R469   +2%
Week
+R677   +3%
Month
+R223   +1%

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