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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB

Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
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R30,801
+R125 Reward
Aluminium-clamshell laptop with a 16-inch Full HD+ (1920 x 1200) IPS display in 16:10 format, powered by an Intel Core Ultra 7 265U processor with 12 cores. The system includes 16 GB DDR5 memory (1 x 16 GB), a 512 GB SSD, integrated Intel Graphics, Wi‑Fi 7 (802.11be) and Bluetooth connectivity, a 55... Read More
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Stock 20 Code 880257 Brand DELL Model 182PF Warranty 2 Years

Shipping & Returns

Estimated delivery Friday, October 2
You will be kept updated through our detailed tracking system
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Aluminium-clamshell laptop with a 16-inch Full HD+ (1920 x 1200) IPS display in 16:10 format, powered by an Intel Core Ultra 7 265U processor with 12 cores. The system includes 16 GB DDR5 memory (1 x 16 GB), a 512 GB SSD, integrated Intel Graphics, Wi‑Fi 7 (802.11be) and Bluetooth connectivity, a 55 Wh battery with a 65 W power adapter, and ships with Windows 11 Pro 64-bit.

Advantages

The aluminium clamshell chassis provides a durable and lightweight build. The 16:10 IPS screen offers increased vertical workspace for productivity tasks. A 12-core Intel Core Ultra 7 processor combined with 16 GB DDR5 RAM and a fast 512 GB SSD ensures responsive multitasking and quick application loading. Built-in Intel Graphics and modern wireless connectivity (Wi‑Fi 7 and Bluetooth) support everyday office and multimedia use. The package includes a 65 W charger and a 55 Wh battery for portable operation, and Windows 11 Pro 64-bit is preinstalled for business features and security updates.

Key specifications

  • Form factor: Laptop, aluminium clamshell
  • Processor: Intel Core Ultra 7 265U, 12 cores
  • Display: 40.6 cm (16") Full HD+ 1920 x 1200, IPS, 16:10
  • Memory: 16 GB DDR5-SDRAM (1 x 16 GB)
  • Storage: 512 GB SSD
  • Graphics: Integrated Intel Graphics
  • Wireless: Wi‑Fi 7 (802.11be), Bluetooth
  • Battery and power: 55 Wh battery, 65 W adapter
  • Operating system: Windows 11 Pro 64-bit

How to use

Charge the laptop with the supplied 65 W adapter before first use. Use Windows 11 Pro to set up user accounts and enable desired security features. For typical office and multimedia tasks, rely on the integrated Intel Graphics; for improved performance, keep the system updated via Windows Update and manufacturer drivers. Connect to a Wi‑Fi 7 network or Bluetooth devices through the system settings. Manage storage by using the 512 GB SSD for applications and frequently accessed files, and consider external storage for large archives or backups.

Recommendations

For optimal performance, keep the BIOS and drivers up to date and enable power plans appropriate to your workload. If you require heavier graphics or gaming performance, consider models with a discrete GPU. Regularly back up important data from the 512 GB SSD to external or cloud storage.

Key Highlights
  • Laptop Clamshell Aluminium
  • Intel Core Ultra 7 265U Processor cores: 12
  • 40.6 cm (16") Full HD+ 1920 x 1200 pixels IPS 16:10
  • 16 GB DDR5-SDRAM 1 x 16 GB
  • 512 GB SSD
  • Intel® Graphics
  • Wi-Fi 6E (802.11ax) Ethernet LAN 10,100,1000 Mbit/s Bluetooth
  • 55 Wh 65 W
  • Windows 11 Pro 64-bit
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
65 W
AI software frameworks supported by NPU
DirectML, ONNX RT, OpenVINO, Windows ML
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Cirrus Logic CS42L43
Battery capacity
55 Wh
Battery charge indicator
Yes
Battery voltage
11.7 V
Battery weight
220 g
Bluetooth
Yes
Brand specific technologies
Control Vault 3+, Express Charge Boost capable, TNR
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Wedge
Carbon emissions, end-of-life (kg of CO2e)
2.552
Carbon emissions, energy usage (kg of CO2e)
19.372
Carbon emissions, logistics (kg of CO2e)
5.452
Carbon emissions, manufacturing (kg of CO2e)
88.508
Card reader integrated
Yes
Colour gamut
45%
Combo headphone/mic port
Yes
Compatible memory cards
MicroSD (TransFlash)
Contrast ratio (typical)
1000:1
Copilot key
Yes
Depth
251.4 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
40.6 cm (16")
Display resolution
1920 x 1200 pixels
Efficient cores
8
Efficient-core base frequency
1.7 GHz
Efficient-core Max Turbo Frequency
4.2 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
Face recognition
Yes
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
Front camera resolution (numeric)
2.07 MP
HD type
Full HD+
HDMI ports quantity
1
HDMI version
2.1
Height
21.4 mm
Height (front)
1.99 cm
Height (rear)
2.06 cm
Housing material
Aluminium
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Intel® vPro™ Platform Eligibility
Yes
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Keyboard language
German
Low Power Efficient-core Base Frequency
700 MHz
Low Power Efficient-core Max Turbo Frequency
2.4 GHz
Low Power Efficient-cores
2
Maximum internal memory
64 GB
Maximum refresh rate
60 Hz
Maximum turbo power
57 W
Memory data transfer rate
5600 MT/s
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 16 GB
Memory slots
2x SO-DIMM
Mobile network connection
No
Native aspect ratio
16:10
Near Field Communication (NFC)
Yes
Neural processor unit (NPU)
Intel AI Boost
Non-operating altitude
-15.2 - 10668 m
Non-operating shock
160 G
Non-operating vibration
1.3 G
NPU performance up to
12 TOPs
Number of battery cells
3
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Number of USB ports with PowerShare support
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel® Graphics
On-board graphics card model
Intel® Graphics
Operating altitude
-15.2 - 3048 m
Operating relative humidity (H-H)
10 - 90%
Operating shock
110 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 35 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2024
Panel type
IPS
Performance cores
2
Performance-core base frequency
2.1 GHz
Performance-core Max Turbo Frequency
5.3 GHz
Pixel density
142 ppi
Pointing device
Touchpad
PowerShare
Yes
Processor base power
15 W
Processor boost frequency
5.3 GHz
Processor cache
12 MB
Processor cores
12
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
265U
Processor threads
14
Product colour
Aluminium
Product type
Laptop
RGB colour space
NTSC
Smart card reader
Yes
Sparsity support
Yes
Speaker power
2.5 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
0 - 95%
Storage temperature (T-T)
-40 - 65 °C
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total carbon footprint (kg of CO2e)
116
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trial software
Activate Your Microsoft 365 For A 30 Day Trial
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB charging voltage
5,9,15,20 V
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
72 W
USB Type-C required charging power (min)
27 W
Video capturing speed
30 fps
Weight
1.84 kg
Wi-Fi band
Tri-band (2.4 GHz / 5 GHz / 6 GHz)
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax)
Width
358 mm
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6E AX211

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Price history over the last 6 months
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB
Current
R30,801
Lowest
R26,732
Highest
R30,801
Change 24H
+R65   +0%
Week
+R1,114   +4%
Month
+R3,893   +14%

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