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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Laptop DELL Pro 16 PC16255 16 inch AMD Ryzen 5 340 16GB 512GB SSD AMD Radeon Windows 11 Pro

Laptop DELL Pro 16 PC16255 16 inch AMD Ryzen 5 340 16GB 512GB SSD AMD Radeon Windows 11 Pro
Laptop DELL Pro 16 PC16255 16 inch AMD Ryzen 5 340 16GB 512GB SSD AMD Radeon Windows 11 Pro
Laptop DELL Pro 16 PC16255 16 inch AMD Ryzen 5 340 16GB 512GB SSD AMD Radeon Windows 11 Pro
Laptop DELL Pro 16 PC16255 16 inch AMD Ryzen 5 340 16GB 512GB SSD AMD Radeon Windows 11 Pro
Laptop DELL Pro 16 PC16255 16 inch AMD Ryzen 5 340 16GB 512GB SSD AMD Radeon Windows 11 Pro
Laptop DELL Pro 16 PC16255 16 inch AMD Ryzen 5 340 16GB 512GB SSD AMD Radeon Windows 11 Pro
Laptop DELL Pro 16 PC16255 16 inch AMD Ryzen 5 340 16GB 512GB SSD AMD Radeon Windows 11 Pro
Laptop DELL Pro 16 PC16255 16 inch AMD Ryzen 5 340 16GB 512GB SSD AMD Radeon Windows 11 Pro
Laptop DELL Pro 16 PC16255 16 inch AMD Ryzen 5 340 16GB 512GB SSD AMD Radeon Windows 11 Pro
Laptop DELL Pro 16 PC16255 16 inch AMD Ryzen 5 340 16GB 512GB SSD AMD Radeon Windows 11 Pro
Laptop DELL Pro 16 PC16255 16 inch AMD Ryzen 5 340 16GB 512GB SSD AMD Radeon Windows 11 Pro
Laptop DELL Pro 16 PC16255 16 inch AMD Ryzen 5 340 16GB 512GB SSD AMD Radeon Windows 11 Pro
Laptop DELL Pro 16 PC16255 16 inch AMD Ryzen 5 340 16GB 512GB SSD AMD Radeon Windows 11 Pro
Laptop DELL Pro 16 PC16255 16 inch AMD Ryzen 5 340 16GB 512GB SSD AMD Radeon Windows 11 Pro
Laptop DELL Pro 16 PC16255 16 inch AMD Ryzen 5 340 16GB 512GB SSD AMD Radeon Windows 11 Pro
Laptop DELL Pro 16 PC16255 16 inch AMD Ryzen 5 340 16GB 512GB SSD AMD Radeon Windows 11 Pro
Laptop DELL Pro 16 PC16255 16 inch AMD Ryzen 5 340 16GB 512GB SSD AMD Radeon Windows 11 Pro
Laptop DELL Pro 16 PC16255 16 inch AMD Ryzen 5 340 16GB 512GB SSD AMD Radeon Windows 11 Pro
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R23,239
+R92 Reward
The DELL Pro 16 PC16255 is a 16" productivity laptop with a 1920 x 1200 Full HD+ display, an AMD Ryzen AI 5 340 processor running up to 3.4 GHz, 16 GB of DDR5 memory and a 512 GB solid-state drive. It includes integrated AMD Radeon 840M graphics and ships with Windows 11 Pro. The chassis is finished... Read More
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Stock 11 Code 121138 Brand DELL Model DFT4N Warranty 2 Years

Shipping & Returns

Estimated delivery Friday, October 2
You will be kept updated through our detailed tracking system
Payment options
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The DELL Pro 16 PC16255 is a 16" productivity laptop with a 1920 x 1200 Full HD+ display, an AMD Ryzen AI 5 340 processor running up to 3.4 GHz, 16 GB of DDR5 memory and a 512 GB solid-state drive. It includes integrated AMD Radeon 840M graphics and ships with Windows 11 Pro. The chassis is finished in platinum and the laptop weighs approximately 1.94 kg, offering a balance of screen area and portable build for everyday professional use.

Advantages

The combination of an AMD Ryzen AI 5 processor and 16 GB of DDR5 memory delivers responsive multitasking and efficient performance for office applications, web browsing and light content creation. The 512 GB SSD provides fast boot times and quick access to files, while the 16" Full HD+ panel with 1920 x 1200 resolution gives extra vertical space for documents and spreadsheets. Built-in Wi‑Fi 6E support and Windows 11 Pro ensure modern connectivity and security features appropriate for business environments.

Suitable for

  • Office productivity and document editing
  • Web conferencing and remote work
  • Light photo editing and content creation
  • Multitasking with multiple applications and browser tabs
  • Mobile professionals who need a larger screen without excessive weight

Key specifications

  • Display diagonal: 16"
  • Display resolution: 1920 x 1200 (Full HD+)
  • Processor family and model: AMD Ryzen AI 5 340
  • Processor frequency: up to 3.4 GHz
  • Internal memory: 16 GB DDR5-SDRAM
  • Storage: 512 GB SSD
  • Graphics: AMD Radeon 840M (integrated)
  • Operating system: Windows 11 Pro
  • Weight: approx. 1.94 kg
  • Color: Platinum

How to use

To start, connect the laptop to a power source and perform the initial Windows 11 Pro setup by following on-screen prompts to configure language, account and network settings. Install required applications for your workflow, restore or transfer files to the 512 GB SSD, and adjust display scaling or power settings to suit mobility or battery life preferences. Use the built-in wireless connectivity for internet access and external displays or accessories via appropriate ports and adapters as needed.

Recommendations

For best performance, keep the system updated with Windows and driver updates, close unused background applications to free memory, and maintain at least 10–15% free space on the SSD to preserve write performance. When travelling, use a protective sleeve and avoid exposing the device to extreme temperatures or moisture.

Key Highlights
  • Office productivity and document editing
  • Web conferencing and remote work
  • Light photo editing and content creation
  • Multitasking with multiple applications and browser tabs
  • Mobile professionals who need a larger screen without excessive weight
  • Display diagonal: 16"
  • Display resolution: 1920 x 1200 (Full HD+)
  • Processor family and model: AMD Ryzen AI 5 340
  • Processor frequency: up to 3.4 GHz
  • Internal memory: 16 GB DDR5-SDRAM
  • Storage: 512 GB SSD
  • Graphics: AMD Radeon 840M (integrated)
  • Operating system: Windows 11 Pro
  • Weight: approx. 1.94 kg
  • Color: Platinum
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
65 W
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC3204
Audio system
High Definition Audio
Battery capacity
55 Wh
Battery recharge time
4 h
Battery voltage
11.7 V
Battery weight
210 g
Bluetooth
Yes
Brand specific technologies
Express Charge Boost capable, TNR
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Wedge
Carbon emissions, end-of-life (kg of CO2e)
3.04
Carbon emissions, energy usage (kg of CO2e)
25.08
Carbon emissions, logistics (kg of CO2e)
6.072
Carbon emissions, manufacturing (kg of CO2e)
97.812
Card reader integrated
No
Colour gamut
45%
Combo headphone/mic port
Yes
Contrast ratio (typical)
1000:1
Copilot key
Yes
Copilot+ PC
Yes
DC-in jack
Yes
Depth
251.8 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
40.6 cm (16")
Display resolution
1920 x 1200 pixels
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
Face recognition
Yes
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
Front camera resolution (numeric)
2.07 MP
Hall sensor
Yes
HD type
Full HD+
HDMI ports quantity
1
HDMI version
2.1
Height (front)
1.89 cm
Height (rear)
2.08 cm
Infrared (IR) camera
Yes
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Keyboard language
German
M.2 SSD size
2230 (22 x 30 mm)
Maximum internal memory
64 GB
Maximum refresh rate
60 Hz
Maximum turbo power
54 W
Memory data transfer rate
5600 MT/s
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 16 GB
Memory slots
2x SO-DIMM
MIMO
Yes
MIMO type
Multi User MIMO
Mobile network connection
No
Native aspect ratio
16:10
Neural processor unit (NPU)
AMD Ryzen AI
Non-operating altitude
-15.2 - 10668 m
NPU performance up to
50 TOPs
Number of battery cells
3
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Number of USB ports with PowerShare support
1
Numeric keypad
Yes
NVMe
Yes
On-board graphics card
Yes
On-board graphics card model
AMD Radeon 840M
Operating altitude
-15.2 - 3048 m
Operating relative humidity (H-H)
0 - 90%
Operating shock
140 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 40 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2024
Panel type
IPS
Pixel density
141 ppi
Pointing device
Touchpad
Power adapter barrel connector
4.5 mm
PowerShare
Yes
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
15 W
Processor boost frequency
4.8 GHz
Processor cache
22 MB
Processor cache type
L2 & L3
Processor cores
6
Processor family
AMD Ryzen™ AI 5
Processor frequency
3.4 GHz
Processor generation
AMD Ryzen AI PRO 300 Series
Processor manufacturer
AMD
Processor model
340
Processor threads
12
Product colour
Platinum
Product type
Laptop
RGB colour space
NTSC
Speaker power
2.5 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
0 - 95%
Storage temperature (T-T)
-40 - 65 °C
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total carbon footprint (kg of CO2e)
132
Total processor performance up to
59 TOPs
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trial software
Activate Your Microsoft 365 For A 30 Day Trial
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB charging voltage
5,9,15,20 V
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
65 W
USB Type-C required charging power (min)
45 W
USB4 Gen 3x2 ports quantity
2
Video capturing speed
30 fps
Weight
1.94 kg
Wi-Fi band
Tri-band (2.4 GHz / 5 GHz / 6 GHz)
Wi-Fi data rate (max)
2400 Mbit/s
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax)
Width
358 mm
WLAN controller manufacturer
MediaTek
WLAN controller model
MediaTek MT7922

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Price history over the last 6 months
Laptop DELL Pro 16 PC16255 16 inch AMD Ryzen 5 340 16GB 512GB SSD AMD Radeon Windows 11 Pro
Current
R23,239
Lowest
R20,064
Highest
R23,658
Change 24H
+R455   +2%
Week
+R562   +2%
Month
+R727   +3%

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