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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Laptop Dell Pro 16 PC16250 — Intel Core 7 150U, 16 inch (1920×1200) Full HD+, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black

Laptop Dell Pro 16 PC16250 — Intel Core 7 150U, 16 inch (1920×1200) Full HD+, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Laptop Dell Pro 16 PC16250 — Intel Core 7 150U, 16 inch (1920×1200) Full HD+, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Laptop Dell Pro 16 PC16250 — Intel Core 7 150U, 16 inch (1920×1200) Full HD+, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Laptop Dell Pro 16 PC16250 — Intel Core 7 150U, 16 inch (1920×1200) Full HD+, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Laptop Dell Pro 16 PC16250 — Intel Core 7 150U, 16 inch (1920×1200) Full HD+, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Laptop Dell Pro 16 PC16250 — Intel Core 7 150U, 16 inch (1920×1200) Full HD+, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Laptop Dell Pro 16 PC16250 — Intel Core 7 150U, 16 inch (1920×1200) Full HD+, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Laptop Dell Pro 16 PC16250 — Intel Core 7 150U, 16 inch (1920×1200) Full HD+, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Laptop Dell Pro 16 PC16250 — Intel Core 7 150U, 16 inch (1920×1200) Full HD+, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Laptop Dell Pro 16 PC16250 — Intel Core 7 150U, 16 inch (1920×1200) Full HD+, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Laptop Dell Pro 16 PC16250 — Intel Core 7 150U, 16 inch (1920×1200) Full HD+, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Laptop Dell Pro 16 PC16250 — Intel Core 7 150U, 16 inch (1920×1200) Full HD+, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Laptop Dell Pro 16 PC16250 — Intel Core 7 150U, 16 inch (1920×1200) Full HD+, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Laptop Dell Pro 16 PC16250 — Intel Core 7 150U, 16 inch (1920×1200) Full HD+, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Laptop Dell Pro 16 PC16250 — Intel Core 7 150U, 16 inch (1920×1200) Full HD+, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Laptop Dell Pro 16 PC16250 — Intel Core 7 150U, 16 inch (1920×1200) Full HD+, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Laptop Dell Pro 16 PC16250 — Intel Core 7 150U, 16 inch (1920×1200) Full HD+, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Laptop Dell Pro 16 PC16250 — Intel Core 7 150U, 16 inch (1920×1200) Full HD+, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
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R30,665
Dell Pro 16 PC16250 is a clamshell laptop designed for business productivity and everyday multitasking. It features an Intel Core 7 150U processor, a 16.0-inch Full HD+ (1920×1200) IPS display with 16:10 aspect ratio, 16 GB of DDR5 memory and a 512 GB solid-state drive. The system runs Windows 11 Pr... Read More
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Stock Out Of StockNo Stock Code 2574678 Brand DELL Model BTO018_PC16250_EMEA Warranty 2 Years

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Dell Pro 16 PC16250 is a clamshell laptop designed for business productivity and everyday multitasking. It features an Intel Core 7 150U processor, a 16.0-inch Full HD+ (1920×1200) IPS display with 16:10 aspect ratio, 16 GB of DDR5 memory and a 512 GB solid-state drive. The system runs Windows 11 Pro, uses integrated Intel graphics and supports modern connectivity including Wi‑Fi 6E and Bluetooth. Finished in black and weighing approximately 1.92 kg, the laptop balances performance and portability for office work, remote meetings and document handling.

Advantages

The Intel Core 7 150U processor with multiple cores offers efficient performance for multitasking and business applications while maintaining power efficiency. A 16:10 Full HD+ IPS display provides increased vertical workspace for documents and spreadsheets. DDR5 memory enables faster data throughput compared with previous generations, and the 512 GB SSD ensures quick system boot and responsive application loading. Native Windows 11 Pro simplifies enterprise deployment and security management. Integrated Intel graphics reduce power draw and keep the chassis slim.

Suitable for

  • Office productivity: word processing, spreadsheets and presentations
  • Remote work and video conferencing
  • Web browsing, email and cloud-based applications
  • Light photo editing and media playback

Key specifications

  • Display: 16.0" IPS Full HD+ (1920 x 1200), 16:10 aspect ratio
  • Processor: Intel Core 7 150U, multi-core low-voltage design (10 cores)
  • Memory: 16 GB DDR5 (single module)
  • Storage: 512 GB solid-state drive (SSD)
  • Graphics: integrated Intel graphics
  • Connectivity: Wi‑Fi 6E (802.11ax), Ethernet LAN (10/100/1000 Mbit/s), Bluetooth
  • Battery and power: 55 Wh battery, 65 W power adapter
  • Operating system: Windows 11 Pro 64-bit
  • Weight and colour: ~1.92 kg, black finish

How to use

Unpack the laptop and connect the included power adapter to charge the battery before first use. Use Windows 11 Pro setup to configure user accounts, security settings and network connections. Install required productivity applications and corporate tools as needed. For cloud storage and collaboration, connect to your organisation's services via the built‑in Wi‑Fi 6E or Ethernet connection. Adjust display brightness and power settings to balance battery life and performance according to your workflow.

Recommendations

For stable performance in prolonged workloads, keep the system firmware and drivers up to date and use the supplied 65 W adapter for charging. When travelling, use hibernation or sleep modes to preserve battery and enable quick resume. For secure business use, enable Windows 11 Pro security features such as BitLocker and Windows Update for Business.

Key Highlights
  • Office productivity: word processing, spreadsheets and presentations
  • Remote work and video conferencing
  • Web browsing, email and cloud-based applications
  • Light photo editing and media playback
  • Display: 16.0" IPS Full HD+ (1920 x 1200), 16:10 aspect ratio
  • Processor: Intel Core 7 150U, multi-core low-voltage design (10 cores)
  • Memory: 16 GB DDR5 (single module)
  • Storage: 512 GB solid-state drive (SSD)
  • Graphics: integrated Intel graphics
  • Connectivity: Wi‑Fi 6E (802.11ax), Ethernet LAN (10/100/1000 Mbit/s), Bluetooth
  • Battery and power: 55 Wh battery, 65 W power adapter
  • Operating system: Windows 11 Pro 64-bit
  • Weight and colour: ~1.92 kg, black finish
Specifications
AC adapter frequency
50 - 60
AC adapter included
Yes
AC adapter input voltage
100 - 240
AC adapter power
65 W
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC3204
Audio system
MaxxAudio Pro
Battery capacity
55 Wh
Battery recharge time
4 h
Battery voltage
11.7 V
Battery weight
210 g
Bluetooth
Yes
Brand specific technologies
Express Charge Boost capable, TNR
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Wedge
Carbon emissions, end-of-life (kg of CO2e)
3.02
Carbon emissions, energy usage (kg of CO2e)
28.512
Carbon emissions, logistics (kg of CO2e)
6.048
Carbon emissions, manufacturing (kg of CO2e)
70.416
Colour gamut
45 %
Colour name
Magnetite
Combo headphone/mic port
Yes
Contrast ratio (typical)
1000:1
Copilot key
Yes
DC-in jack
Yes
Depth
251.82 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
16 "
Display resolution
1920 x 1200
Efficient cores
8
Efficient-core base frequency
1.2 GHz
Efficient-core Max Turbo Frequency
4 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10, 100, 1000
Face recognition
Yes
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080
Front camera resolution (numeric)
2.07 MP
Hall sensor
Yes
HD type
Full HD+
HDMI ports quantity
1
HDMI version
2.1
Height (front)
18.89 mm
Height (rear)
20.85 mm
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Maximum internal memory
64 GB
Maximum refresh rate
60 Hz
Maximum turbo power
55 W
Memory data transfer rate
5200 MT/s
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 16
Memory slots
2
Mobile network connection
No
Native aspect ratio
16:10
Non-operating altitude
-15.2 - 10668
Number of battery cells
3
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Number of USB ports with PowerShare support
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
Operating altitude
-15.2 - 3048
Operating relative humidity (H-H)
0 - 90
Operating shock
140 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 40
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2024
Panel type
IPS
Performance cores
2
Performance-core base frequency
1.8 GHz
Performance-core Max Turbo Frequency
5.4 GHz
Pixel density
141 ppi
Pointing device
Touchpad
Power adapter barrel connector
4.5
PowerShare
Yes
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
15 W
Processor boost frequency
5.4 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
10
Processor family
Intel Core 7
Processor generation
Intel Core (Series 1)
Processor manufacturer
Intel
Processor model
150U
Processor threads
12
Product colour
Black
Product type
Laptop
RGB colour space
NTSC
Speaker power
2.5 W
Speakers manufacturer
Waves
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express
Storage media
SSD
Storage relative humidity (H-H)
0 - 95
Storage temperature (T-T)
-40 - 65
Thunderbolt 4 ports quantity
1
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total carbon footprint (kg of CO2e)
108
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trial software
McAfee® Business Protection 1-year,Activate Your Microsoft 365 For A 30 Day Trial
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB charging voltage
5, 9, 15, 20
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
65 W
USB Type-C required charging power (min)
27 W
Video capturing speed
30 fps
Weight
1.92 kg
Wi-Fi standards
Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 6E (802.11ax)
Width
358 mm
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6E AX211
Price history over the last 6 months
Laptop Dell Pro 16 PC16250 — Intel Core 7 150U, 16 inch (1920×1200) Full HD+, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Current
R30,665
Lowest
R30,251
Highest
R33,452
Change 24H
+R403   +1%
Week
+R307   +1%
Month
-R1,625   -5%

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