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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD

Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
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R16,766
+R67 Reward
14-inch clamshell laptop with a 14" Full HD+ (1920 x 1200) IPS WVA 16:10 display, powered by an AMD Ryzen AI 7 PRO 350 processor (3.5 GHz, 8 cores). The system includes 16 GB DDR5 RAM (1 x 16 GB), a 1 TB SSD, integrated AMD Radeon 860M graphics, Wi‑Fi 6E and Bluetooth connectivity, a 54 Wh lithium‑p... Read More
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Stock 19 Code 125854 Brand DELL Model RJ6RM Warranty 2 Years

Shipping & Returns

Estimated delivery Monday, October 5
You will be kept updated through our detailed tracking system
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14-inch clamshell laptop with a 14" Full HD+ (1920 x 1200) IPS WVA 16:10 display, powered by an AMD Ryzen AI 7 PRO 350 processor (3.5 GHz, 8 cores). The system includes 16 GB DDR5 RAM (1 x 16 GB), a 1 TB SSD, integrated AMD Radeon 860M graphics, Wi‑Fi 6E and Bluetooth connectivity, a 54 Wh lithium‑polymer battery with a 65 W charger, and ships with Windows 11 Pro 64-bit.

Advantages

Balanced configuration suitable for office work, multitasking and light creative tasks thanks to the 8‑core Ryzen AI 7 PRO CPU, 16 GB DDR5 memory and fast 1 TB SSD. The 14" 16:10 IPS display offers increased vertical space for productivity, while Wi‑Fi 6E ensures faster and more reliable wireless connections. Portable clamshell design with a long‑life lithium‑polymer battery and modern Windows 11 Pro operating system.

Key specifications

  • Model type: Laptop clamshell, color: black
  • Processor: AMD Ryzen AI 7 PRO 350, 3.5 GHz, 8 cores
  • Display: 35.6 cm (14") Full HD+ 1920 x 1200, IPS WVA, 16:10
  • Memory: 16 GB DDR5‑SDRAM (1 x 16 GB)
  • Storage: 1 TB SSD
  • Graphics: AMD Radeon 860M (integrated)
  • Connectivity: Wi‑Fi 6E (802.11ax), Bluetooth
  • Battery & Charger: Lithium Polymer (LiPo) 54 Wh, 65 W charger
  • Operating System: Windows 11 Pro 64‑bit

How to use

Power on the laptop using the power button, complete the initial Windows 11 Pro setup and install required drivers and updates. Connect to available Wi‑Fi 6E networks or pair Bluetooth devices through system settings. Use the included SSD for system and data storage; for extended battery life, adjust power settings in Windows and reduce screen brightness when needed.

Recommendations

For optimal performance, keep the system drivers and Windows updates current and consider using a cooling surface during prolonged high‑load tasks. Regularly back up important data from the 1 TB SSD to external storage or cloud services.

Key Highlights
  • Laptop Clamshell Black
  • AMD Ryzen AI 7 PRO 350 3.5 GHz Processor cores: 8
  • 35.6 cm (14") Full HD+ 1920 x 1200 pixels IPS WVA 16:10
  • 16 GB DDR5-SDRAM 1 x 16 GB
  • 1 TB SSD
  • AMD Radeon 860M
  • Wi-Fi 6E (802.11ax) Bluetooth
  • Lithium Polymer (LiPo) 54 Wh 65 W
  • Windows 11 Pro 64-bit
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter output current
3.34 A
AC adapter output voltage
19.5 V
AC adapter power
65 W
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC3204
Audio system
High Definition Audio
Battery capacity
54 Wh
Battery charge indicator
Yes
Battery recharge time
3 h
Battery technology
Lithium Polymer (LiPo)
Battery voltage
15 V
Battery weight
240 g
Bluetooth
Yes
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Wedge
Cables included
AC
Carbon emissions, end-of-life (kg of CO2e)
1.26
Carbon emissions, energy usage (kg of CO2e)
18.9728
Carbon emissions, logistics (kg of CO2e)
2.904
Carbon emissions, manufacturing (kg of CO2e)
73.6648
Card reader integrated
Yes
Colour gamut
45%
Combo headphone/mic port
Yes
Compatible memory cards
SD, SDHC, SDXC
Contrast ratio (typical)
800:1
Copilot key
Yes
Copilot+ PC
Yes
DC-in jack
Yes
Depth
226.2 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
35.6 cm (14")
Display resolution
1920 x 1200 pixels
Display response rise/fall
35 ms
Display technology marketing name
ComfortView
Ethernet LAN (RJ-45) ports
0
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
HD
Front camera resolution
1280 x 720 pixels
Front camera resolution (numeric)
0.92 MP
HD type
Full HD+
HDMI ports quantity
1
HDMI version
1.4
Height
19.9 mm
Height (front)
1.69 cm
Height (rear)
1.81 cm
Housing material
Plastic
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Keyboard language
German
L2 cache
8 MB
L3 cache
16 MB
M.2 SSD size
2230 (22 x 30 mm)
Maximum internal memory
32 GB
Maximum refresh rate
60 Hz
Memory data transfer rate
5600 MT/s
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 16 GB
Memory slots
2x SO-DIMM
MIMO
Yes
MIMO type
Multi User MIMO
Mobile network connection
No
Native aspect ratio
16:10
Neural processor unit (NPU)
AMD Ryzen AI
Non-operating shock
140 G
NPU performance up to
50 TOPs
Number of battery cells
4
Number of built-in speakers
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board graphics card
Yes
On-board graphics card model
AMD Radeon 860M
Operating relative humidity (H-H)
0 - 90%
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 40 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2025
Panel type
IPS WVA
Pixel density
162 ppi
Pointing device
Touchpad
Power adapter barrel connector
4.5 mm
Processor boost frequency
5 GHz
Processor cores
8
Processor family
AMD Ryzen AI 7 PRO
Processor frequency
3.5 GHz
Processor generation
AMD Ryzen AI PRO 300 Series
Processor manufacturer
AMD
Processor model
350
Processor threads
16
Product colour
Black
Product type
Laptop
RGB colour space
NTSC
Speaker power
2.5 W
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
0 - 95%
Storage temperature (T-T)
-40 - 65 °C
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total carbon footprint (kg of CO2e)
96.8
Total processor performance up to
66 TOPs
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
No
Trial software
McAfee Business Protection 1-year,Activate Your Microsoft 365 For A 30 Day Trial
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
60 W
USB Type-C required charging power (min)
45 W
Video capturing speed
30 fps
Wi-Fi band
Tri-band (2.4 GHz / 5 GHz / 6 GHz)
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax)
Width
314 mm
WLAN controller manufacturer
Realtek
WLAN controller model
Realtek RTL8852CE

Leaflet

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Price history over the last 6 months
Laptop DELL Pro 14 Essential PV14255 AMD Ryzen AI 7 PRO 350 16GB 1TB SSD
Current
R16,766
Lowest
R14,757
Highest
R17,168
Change 24H
+R22   +0%
Week
+R211   +1%
Month
+R112   +1%

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