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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver

Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
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R22,543
+R91 Reward
Dell Pro 14 Essential PV14250 is a 14" clamshell laptop with a 1920×1200 Full HD+ IPS WVA display in a 16:10 aspect ratio. It is powered by an Intel Core 5 220U processor with integrated Intel graphics, paired with 16 GB of DDR5 RAM and a 512 GB SSD. The system ships with Windows 11 Pro and supports... Read More
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Stock 28 Code 2574679 Brand DELL Model PV14250_RPLR_006 Warranty 2 Years

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Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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Dell Pro 14 Essential PV14250 is a 14" clamshell laptop with a 1920×1200 Full HD+ IPS WVA display in a 16:10 aspect ratio. It is powered by an Intel Core 5 220U processor with integrated Intel graphics, paired with 16 GB of DDR5 RAM and a 512 GB SSD. The system ships with Windows 11 Pro and supports modern connectivity including Wi‑Fi 6 and Bluetooth. Finished in silver and weighing 1.69 kg, this model is designed for everyday productivity, remote collaboration and multimedia playback.

Advantages

The laptop combines a compact 14" Full HD+ display with a tall 16:10 aspect ratio for more vertical workspace, fast DDR5 memory and a responsive NVMe SSD for quick application loading and multitasking. Integrated Intel graphics deliver smooth video playback and basic content work while Wi‑Fi 6 provides improved wireless performance in supported networks. Windows 11 Pro offers business-grade features and security options appropriate for professional use. The silver chassis and clamshell form factor provide a straightforward, lightweight solution for mobile office use.

Suitable for

  • Office productivity and document editing
  • Remote meetings and video conferencing
  • Web browsing and cloud-based applications
  • Media playback and light content creation

Key specifications

  • Display: 14" (35.6 cm) IPS WVA, 1920 × 1200 (Full HD+), 16:10
  • Processor: Intel Core 5 220U, 10 cores
  • Memory: 16 GB DDR5 (single module configuration)
  • Storage: 512 GB SSD (NVMe)
  • Graphics: Integrated Intel graphics
  • Connectivity: Wi‑Fi 6 (802.11ax), Bluetooth
  • Battery: Lithium‑Ion 54 Wh with 65 W charger support
  • Operating system: Windows 11 Pro 64-bit
  • Weight: 1.69 kg
  • Color: Silver

How to use

Unpack the laptop and connect the supplied charger. Complete the Windows 11 Pro setup by following on-screen prompts to create or sign in to a Microsoft account, configure security settings, and install updates. Use the built-in Wi‑Fi 6 connection to join your network and pair peripherals via Bluetooth if required. Store files and install applications on the 512 GB SSD and use system settings to manage power profiles and display preferences for optimal battery life and comfort.

Recommendations

For reliable day-to-day performance, keep the system firmware and Windows updates current, use the recommended 65 W charger for charging, and avoid running heavy GPU-accelerated workloads that exceed integrated graphics capabilities. For extended battery life, enable power-saving modes when performing basic tasks and reduce screen brightness in low-light conditions.

Key Highlights
  • Office productivity and document editing
  • Remote meetings and video conferencing
  • Web browsing and cloud-based applications
  • Media playback and light content creation
  • Display: 14" (35.6 cm) IPS WVA, 1920 × 1200 (Full HD+), 16:10
  • Processor: Intel Core 5 220U, 10 cores
  • Memory: 16 GB DDR5 (single module configuration)
  • Storage: 512 GB SSD (NVMe)
  • Graphics: Integrated Intel graphics
  • Connectivity: Wi‑Fi 6 (802.11ax), Bluetooth
  • Battery: Lithium‑Ion 54 Wh with 65 W charger support
  • Operating system: Windows 11 Pro 64-bit
  • Weight: 1.69 kg
  • Color: Silver
Specifications
AC adapter frequency
50 - 60
AC adapter included
Yes
AC adapter input voltage
100 - 240
AC adapter output current
3.34 A
AC adapter output voltage
19.5
AC adapter power
65 W
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC3254
Audio system
High Definition Audio
Battery capacity
54 Wh
Battery charge indicator
Yes
Battery recharge time
3 h
Battery technology
Lithium-Ion (Li-Ion)
Battery voltage
15 V
Battery weight
230 g
Bluetooth
Yes
Built-in microphone
Yes
Bundled software
McAfee LiveSafe 1-year (5-device)
Cable lock slot
Yes
Cable lock slot type
Wedge
Cables included
AC
Carbon emissions, end-of-life (kg of CO2e)
1.3
Carbon emissions, energy usage (kg of CO2e)
19.296
Carbon emissions, logistics (kg of CO2e)
2.88
Carbon emissions, manufacturing (kg of CO2e)
120.528
Card reader integrated
Yes
Colour gamut
45 %
Colour name
Platinum Silver
Combo headphone/mic port
Yes
Compatible memory cards
SD, SDHC, SDXC
Contrast ratio (typical)
800:1
Copilot key
Yes
DC-in jack
Yes
Depth
226.15 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
14 "
Display diagonal (metric)
35.565 cm
Display resolution
1920 x 1200
Display response rise/fall
35 ms
Display technology marketing name
ComfortView
Efficient cores
8
Efficient-core base frequency
900 GHz
Efficient-core Max Turbo Frequency
3.8 GHz
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080
Front camera resolution (numeric)
2.07 MP
HD type
Full HD+
HDMI ports quantity
1
HDMI version
1.4
Height (front)
16.9 mm
Height (rear)
18.07 mm
Housing material
Plastic
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Introduction year
2025
Keyboard backlit
Yes
Keyboard language
English
M.2 SSD size
2230 (22 x 30 mm)
Maximum internal memory
32 GB
Maximum refresh rate
60 Hz
Maximum turbo power
55 W
Memory data transfer rate
5200 MT/s
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 16
Memory slots
2x SO-DIMM
MIMO
Yes
MIMO type
Multi User MIMO
Mobile network connection
No
Native aspect ratio
16:10
Non-operating shock
140 G
Number of battery cells
4
Number of built-in speakers
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
Operating relative humidity (H-H)
0 - 90
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 40
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2025
Panel type
IPS WVA
Performance cores
2
Performance-core base frequency
1.4 GHz
Performance-core Max Turbo Frequency
5 GHz
Pixel density
162 ppi
Pointing device
Touchpad
Power adapter barrel connector
4.5
Processor base power
15 W
Processor boost frequency
5 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
10
Processor family
Intel Core 5
Processor generation
Intel Core (Series 2)
Processor manufacturer
Intel
Processor model
220U
Processor threads
12
Product colour
Silver
Product type
Laptop
Removable battery
No
RGB colour space
NTSC
Speaker power
2.5 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
0 - 95
Storage temperature (T-T)
-40 - 65
Sustainability certificates
ENERGY STAR, EPEAT Climate +, EPEAT Silver
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Total carbon footprint (kg of CO2e)
144
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trial software
Activate Your Microsoft 365 For A 30 Day Trial
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
65 W
USB Type-C required charging power (min)
27 W
Video capturing speed
30 fps
Weight
1.69 kg
Wi-Fi band
Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax)
Width
314 mm
WLAN controller manufacturer
Realtek
WLAN controller model
Realtek RTL8852BE
Price history over the last 6 months
Laptop Dell Pro 14 Essential PV14250 — 14 inch (1920×1200) Full HD+, Intel Core 5 220U, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Silver
Current
R22,543
Lowest
R14,146
Highest
R22,568
Change 24H
+R89   +0%
Week
+R202   +1%
Month
+R42   +0%

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