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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Laptop Dell Pro 13 Plus PB13255 — AMD Ryzen 5 220 3.5 GHz, 13.3 inch Full HD+ 1920x1200, 16 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Aluminium

Laptop Dell Pro 13 Plus PB13255 — AMD Ryzen 5 220 3.5 GHz, 13.3 inch Full HD+ 1920x1200, 16 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Aluminium
Laptop Dell Pro 13 Plus PB13255 — AMD Ryzen 5 220 3.5 GHz, 13.3 inch Full HD+ 1920x1200, 16 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Aluminium
Laptop Dell Pro 13 Plus PB13255 — AMD Ryzen 5 220 3.5 GHz, 13.3 inch Full HD+ 1920x1200, 16 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Aluminium
Laptop Dell Pro 13 Plus PB13255 — AMD Ryzen 5 220 3.5 GHz, 13.3 inch Full HD+ 1920x1200, 16 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Aluminium
Laptop Dell Pro 13 Plus PB13255 — AMD Ryzen 5 220 3.5 GHz, 13.3 inch Full HD+ 1920x1200, 16 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Aluminium
Laptop Dell Pro 13 Plus PB13255 — AMD Ryzen 5 220 3.5 GHz, 13.3 inch Full HD+ 1920x1200, 16 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Aluminium
Laptop Dell Pro 13 Plus PB13255 — AMD Ryzen 5 220 3.5 GHz, 13.3 inch Full HD+ 1920x1200, 16 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Aluminium
Laptop Dell Pro 13 Plus PB13255 — AMD Ryzen 5 220 3.5 GHz, 13.3 inch Full HD+ 1920x1200, 16 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Aluminium
Laptop Dell Pro 13 Plus PB13255 — AMD Ryzen 5 220 3.5 GHz, 13.3 inch Full HD+ 1920x1200, 16 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Aluminium
Laptop Dell Pro 13 Plus PB13255 — AMD Ryzen 5 220 3.5 GHz, 13.3 inch Full HD+ 1920x1200, 16 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Aluminium
Laptop Dell Pro 13 Plus PB13255 — AMD Ryzen 5 220 3.5 GHz, 13.3 inch Full HD+ 1920x1200, 16 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Aluminium
Laptop Dell Pro 13 Plus PB13255 — AMD Ryzen 5 220 3.5 GHz, 13.3 inch Full HD+ 1920x1200, 16 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Aluminium
Laptop Dell Pro 13 Plus PB13255 — AMD Ryzen 5 220 3.5 GHz, 13.3 inch Full HD+ 1920x1200, 16 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Aluminium
Laptop Dell Pro 13 Plus PB13255 — AMD Ryzen 5 220 3.5 GHz, 13.3 inch Full HD+ 1920x1200, 16 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Aluminium
Laptop Dell Pro 13 Plus PB13255 — AMD Ryzen 5 220 3.5 GHz, 13.3 inch Full HD+ 1920x1200, 16 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Aluminium
Laptop Dell Pro 13 Plus PB13255 — AMD Ryzen 5 220 3.5 GHz, 13.3 inch Full HD+ 1920x1200, 16 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Aluminium
Laptop Dell Pro 13 Plus PB13255 — AMD Ryzen 5 220 3.5 GHz, 13.3 inch Full HD+ 1920x1200, 16 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Aluminium
Laptop Dell Pro 13 Plus PB13255 — AMD Ryzen 5 220 3.5 GHz, 13.3 inch Full HD+ 1920x1200, 16 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Aluminium
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R24,082
+R97 Reward
The Dell Pro 13 Plus PB13255 is a 13.3-inch clamshell laptop designed for business productivity and mobile work. It is built with an aluminium chassis, a 1920×1200 Full HD+ IPS display in 16:10 format, an AMD Ryzen 5 220 processor running at up to 3.5 GHz, 16 GB of LPDDR5x memory and a 512 GB solid-... Read More
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Stock 3 Code 2407375 Brand DELL Model BTO503_PB13255_EMEA Warranty 2 Years

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Estimated delivery Monday, October 12
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The Dell Pro 13 Plus PB13255 is a 13.3-inch clamshell laptop designed for business productivity and mobile work. It is built with an aluminium chassis, a 1920×1200 Full HD+ IPS display in 16:10 format, an AMD Ryzen 5 220 processor running at up to 3.5 GHz, 16 GB of LPDDR5x memory and a 512 GB solid-state drive. Integrated AMD Radeon 740M graphics and Windows 11 Pro provide a combination of system responsiveness, application compatibility and modern security features. The device is lightweight at approximately 1.37 kg and supports contemporary wireless connectivity for remote and hybrid working scenarios.

Advantages

The aluminium construction offers a durable and lightweight enclosure suitable for frequent transport. The 16:10 Full HD+ IPS display delivers a taller workspace for documents and spreadsheets while maintaining good viewing angles. LPDDR5x memory and a fast NVMe SSD enable quick multitasking and reduced application load times. Integrated graphics are suitable for everyday multimedia playback and accelerated UI tasks. Preinstalled Windows 11 Pro provides business-oriented features including system management and security options.

Suitable for

Key specifications

How to use

Start the laptop by connecting the power adapter and pressing the power button. Complete the initial Windows 11 Pro setup, connect to a secure Wi‑Fi network and sign in with your business or Microsoft account. Use the built-in display, keyboard and trackpad for daily tasks such as editing documents, managing spreadsheets and hosting video calls. Keep the system updated via Windows Update and install required business applications from trusted sources. For file storage and backups, use the internal 512 GB SSD combined with cloud storage or external drives as needed.

Recommendations

For optimal performance, enable Windows power settings for balanced or high performance when running intensive multitasking, ensure firmware and drivers are up to date, and maintain at least 10–20% free SSD capacity to preserve write performance. Use a quality USB-C power adapter supporting the specified power delivery for reliable charging and consider a laptop sleeve or thin case to protect the aluminium chassis during transport.

Key Highlights
  • Office productivity and document editing
  • Remote work and video conferencing
  • Web browsing, email and cloud applications
  • Multimedia playback and light content review
  • Display: 13.3" IPS panel, 1920 x 1200 (Full HD+), 16:10 aspect ratio
  • Processor: AMD Ryzen 5, model 220, up to 3.5 GHz, 6 cores
  • Memory: 16 GB LPDDR5x
  • Storage: 512 GB SSD (NVMe)
  • Graphics: Integrated AMD Radeon 740M
  • Operating system: Windows 11 Pro 64-bit
  • Chassis material and colour: Aluminium, aluminium finish
  • Weight: approximately 1.37 kg
  • Wireless: Wi‑Fi 7 (802.11be) and Bluetooth support
  • Battery and power: 45 Wh battery with 65 W power delivery
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
65 W
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC3329
Battery capacity
45 Wh
Battery recharge time
4 h
Bluetooth
Yes
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Wedge
Carbon emissions, end-of-life (kg of CO2e)
1.39
Carbon emissions, energy usage (kg of CO2e)
17.653
Carbon emissions, logistics (kg of CO2e)
2.919
Carbon emissions, manufacturing (kg of CO2e)
117.177
Colour gamut
45%
Combo headphone/mic port
Yes
Contrast ratio (typical)
800:1
Depth
215 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
33.8 cm (13.3")
Display resolution
1920 x 1200 pixels
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
Front camera resolution (numeric)
2.07 MP
HD type
Full HD+
HDMI ports quantity
1
HDMI version
2.1
Height
19.8 mm
Housing material
Aluminium
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard backlit
Yes
M.2 SSD size
2230 (22 x 30 mm)
Maximum internal memory
16 GB
Maximum refresh rate
60 Hz
Maximum turbo power
30 W
Memory data transfer rate
7500 MT/s
Memory form factor
On-board
Mobile network connection
No
Native aspect ratio
16:10
Non-operating altitude
-15.2 - 10668 m
Non-operating shock
160 G
Non-operating vibration
1.3 G
Number of battery cells
3
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Number of USB ports with PowerShare support
1
Numeric keypad
No
NVMe
Yes
On-board graphics card
Yes
On-board graphics card model
AMD Radeon 740M
Operating altitude
-15.2 - 3048 m
Operating relative humidity (H-H)
10 - 90%
Operating shock
110 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 35 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2024
Panel type
IPS
Pixel density
170 ppi
Pointing device
Touchpad
PowerShare
Yes
Processor base power
15 W
Processor boost frequency
4.9 GHz
Processor cache
22 MB
Processor cache type
L2 & L3
Processor cores
6
Processor family
AMD Ryzen™ 5
Processor frequency
3.5 GHz
Processor generation
AMD Ryzen 5000 Series
Processor manufacturer
AMD
Processor model
220
Processor threads
12
Product colour
Aluminium
Product type
Laptop
RGB colour space
NTSC
Smart card reader
Yes
Speaker power
2.5 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
0 - 95%
Storage temperature (T-T)
-40 - 65 °C
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total carbon footprint (kg of CO2e)
139
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trial software
McAfee Business Protection 1-year,Microsoft Office Trial
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB charging voltage
5,9,15,20 V
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
65 W
USB Type-C required charging power (min)
45 W
Video capturing speed
30 fps
Weight
1.37 kg
Wi-Fi band
Tri-band (2.4 GHz / 5 GHz / 6 GHz)
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
300 mm
WLAN controller manufacturer
MediaTek
WLAN controller model
MediaTek MT7925

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Price history over the last 6 months
Laptop Dell Pro 13 Plus PB13255 — AMD Ryzen 5 220 3.5 GHz, 13.3 inch Full HD+ 1920x1200, 16 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Aluminium
Current
R24,082
Lowest
R24,039
Highest
R29,273
Change 24H
-R5,191   -18%
Week
-R5,191   -18%
Month
-R5,191   -18%

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