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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Laptop DELL Pro 13 Plus PB13255 13.3 inch AMD Ryzen 5 PRO 230 16GB 512GB SSD Windows 11 Pro

Laptop DELL Pro 13 Plus PB13255 13.3 inch AMD Ryzen 5 PRO 230 16GB 512GB SSD Windows 11 Pro
Laptop DELL Pro 13 Plus PB13255 13.3 inch AMD Ryzen 5 PRO 230 16GB 512GB SSD Windows 11 Pro
Laptop DELL Pro 13 Plus PB13255 13.3 inch AMD Ryzen 5 PRO 230 16GB 512GB SSD Windows 11 Pro
Laptop DELL Pro 13 Plus PB13255 13.3 inch AMD Ryzen 5 PRO 230 16GB 512GB SSD Windows 11 Pro
Laptop DELL Pro 13 Plus PB13255 13.3 inch AMD Ryzen 5 PRO 230 16GB 512GB SSD Windows 11 Pro
Laptop DELL Pro 13 Plus PB13255 13.3 inch AMD Ryzen 5 PRO 230 16GB 512GB SSD Windows 11 Pro
Laptop DELL Pro 13 Plus PB13255 13.3 inch AMD Ryzen 5 PRO 230 16GB 512GB SSD Windows 11 Pro
Laptop DELL Pro 13 Plus PB13255 13.3 inch AMD Ryzen 5 PRO 230 16GB 512GB SSD Windows 11 Pro
Laptop DELL Pro 13 Plus PB13255 13.3 inch AMD Ryzen 5 PRO 230 16GB 512GB SSD Windows 11 Pro
Laptop DELL Pro 13 Plus PB13255 13.3 inch AMD Ryzen 5 PRO 230 16GB 512GB SSD Windows 11 Pro
Laptop DELL Pro 13 Plus PB13255 13.3 inch AMD Ryzen 5 PRO 230 16GB 512GB SSD Windows 11 Pro
Laptop DELL Pro 13 Plus PB13255 13.3 inch AMD Ryzen 5 PRO 230 16GB 512GB SSD Windows 11 Pro
Laptop DELL Pro 13 Plus PB13255 13.3 inch AMD Ryzen 5 PRO 230 16GB 512GB SSD Windows 11 Pro
Laptop DELL Pro 13 Plus PB13255 13.3 inch AMD Ryzen 5 PRO 230 16GB 512GB SSD Windows 11 Pro
Laptop DELL Pro 13 Plus PB13255 13.3 inch AMD Ryzen 5 PRO 230 16GB 512GB SSD Windows 11 Pro
Laptop DELL Pro 13 Plus PB13255 13.3 inch AMD Ryzen 5 PRO 230 16GB 512GB SSD Windows 11 Pro
Laptop DELL Pro 13 Plus PB13255 13.3 inch AMD Ryzen 5 PRO 230 16GB 512GB SSD Windows 11 Pro
Laptop DELL Pro 13 Plus PB13255 13.3 inch AMD Ryzen 5 PRO 230 16GB 512GB SSD Windows 11 Pro
0 reviews • Write a review
R23,013
+R92 Reward
The DELL Pro 13 Plus PB13255 is a compact aluminium-clamshell laptop with a 13.3" Full HD+ (1920 x 1200) IPS display and a 16:10 aspect ratio. It is powered by an AMD Ryzen 5 PRO 230 processor with 6 cores and a base frequency of 3.5 GHz, paired with 16 GB LPDDR5x memory and a 512 GB SSD. Integrated... Read More
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Stock 2 Code 2407374 Brand DELL Model BTO504_PB13255_EMEA Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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The DELL Pro 13 Plus PB13255 is a compact aluminium-clamshell laptop with a 13.3" Full HD+ (1920 x 1200) IPS display and a 16:10 aspect ratio. It is powered by an AMD Ryzen 5 PRO 230 processor with 6 cores and a base frequency of 3.5 GHz, paired with 16 GB LPDDR5x memory and a 512 GB SSD. Integrated AMD Radeon 760M graphics and Windows 11 Pro make this model suitable for professional workloads and everyday tasks while keeping a light weight of approximately 1.37 kg.

Advantages

Compact 13.3" form factor and aluminium construction provide a balance of portability and build quality. The combination of AMD Ryzen 5 PRO 230, 16 GB LPDDR5x RAM and a 512 GB SSD delivers responsive multitasking and fast application loading. The 1920 x 1200 IPS panel with 16:10 ratio offers more vertical space for productivity compared with standard 16:9 screens. Built-in Wi‑Fi 7 (802.11be) and Bluetooth ensure modern wireless connectivity, and Windows 11 Pro supports business features and security.

Suitable for

Key specifications

How to use

Set up the laptop on a stable surface, connect the 65 W power adapter for initial charging and power on using the power key. Complete the Windows 11 Pro setup by following on-screen instructions to configure language, user account and network (Wi‑Fi 7 or wired connection via adapter as needed). Install required productivity or business applications and restore or transfer files from backups or cloud storage. For regular use, rely on the integrated AMD Radeon 760M for graphics tasks and keep the system updated via Windows Update and Dell support drivers.

Recommendations

For best battery life and sustained performance, use balanced power settings for everyday tasks and switch to high-performance mode only when running demanding workloads. Keep vents clear, apply software updates regularly, and store important data on the internal 512 GB SSD with an external backup or cloud copy.
Key Highlights
  • Office and productivity applications (spreadsheets, documents, email)
  • Remote work and videoconferencing
  • Web browsing and multimedia playback
  • Light photo editing and graphics work that rely on integrated AMD Radeon 760M
  • Model: DELL Pro 13 Plus PB13255 (MPN: BTO504_PB13255_EMEA, EAN: 5902002319447)
  • Display: 13.3" Full HD+ IPS, 1920 x 1200 pixels, 16:10
  • Processor: AMD Ryzen 5 PRO 230, 6 cores, 3.5 GHz
  • Memory: 16 GB LPDDR5x-SDRAM
  • Storage: 512 GB SSD
  • Graphics: AMD Radeon 760M (integrated)
  • Connectivity: Wi‑Fi 7 (802.11be), Bluetooth
  • Power adapter: 65 W
  • Operating system: Windows 11 Pro 64-bit
  • Weight: ~1.37 kg
  • Colour: Aluminium
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
65 W
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC3329
Battery capacity
55 Wh
Battery recharge time
4 h
Bluetooth
Yes
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Wedge
Carbon emissions, end-of-life (kg of CO2e)
1.39
Carbon emissions, energy usage (kg of CO2e)
17.653
Carbon emissions, logistics (kg of CO2e)
2.919
Carbon emissions, manufacturing (kg of CO2e)
117.177
Colour gamut
45%
Combo headphone/mic port
Yes
Contrast ratio (typical)
800:1
Depth
215 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
33.8 cm (13.3")
Display resolution
1920 x 1200 pixels
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
Front camera resolution (numeric)
2.07 MP
HD type
Full HD+
HDMI ports quantity
1
HDMI version
2.1
Height
19.8 mm
Housing material
Aluminium
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard backlit
Yes
M.2 SSD size
2230 (22 x 30 mm)
Maximum internal memory
16 GB
Maximum refresh rate
60 Hz
Maximum turbo power
30 W
Memory data transfer rate
7500 MT/s
Memory form factor
On-board
Mobile network connection
No
Native aspect ratio
16:10
Neural processor unit (NPU)
AMD Ryzen AI
Non-operating altitude
-15.2 - 10668 m
Non-operating shock
160 G
Non-operating vibration
1.3 G
NPU performance up to
16 TOPs
Number of battery cells
3
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Number of USB ports with PowerShare support
1
Numeric keypad
No
NVMe
Yes
On-board graphics card
Yes
On-board graphics card model
AMD Radeon 760M
Operating altitude
-15.2 - 3048 m
Operating relative humidity (H-H)
10 - 90%
Operating shock
110 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 35 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2024
Panel type
IPS
Pixel density
170 ppi
Pointing device
Touchpad
PowerShare
Yes
Processor base power
15 W
Processor boost frequency
4.9 GHz
Processor cache
22 MB
Processor cache type
L2 & L3
Processor cores
6
Processor family
AMD Ryzen™ 5 PRO
Processor frequency
3.5 GHz
Processor generation
AMD Ryzen PRO 5000 Series
Processor manufacturer
AMD
Processor model
230
Processor threads
12
Product colour
Aluminium
Product type
Laptop
RGB colour space
NTSC
Smart card reader
Yes
Speaker power
2.5 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
0 - 95%
Storage temperature (T-T)
-40 - 65 °C
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total carbon footprint (kg of CO2e)
139
Total processor performance up to
31 TOPs
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trial software
McAfee Business Protection 1-year,Microsoft Office Trial
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB charging voltage
5,9,15,20 V
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
65 W
USB Type-C required charging power (min)
45 W
Video capturing speed
30 fps
Weight
1.37 kg
Wi-Fi band
Tri-band (2.4 GHz / 5 GHz / 6 GHz)
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
300 mm
WLAN controller manufacturer
MediaTek
WLAN controller model
MediaTek MT7925

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Price history over the last 6 months
Laptop DELL Pro 13 Plus PB13255 13.3 inch AMD Ryzen 5 PRO 230 16GB 512GB SSD Windows 11 Pro
Current
R23,013
Lowest
R22,886
Highest
R24,241
Change 24H
+R53   +0%
Week
+R99   +0%
Month
-R475   -2%

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