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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Laptop DELL Pro 13 Plus PB13250 13.3 inch Intel Core Ultra 5 16GB 512GB Intel Arc Graphics Windows 11 Pro

Laptop DELL Pro 13 Plus PB13250 13.3 inch Intel Core Ultra 5 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 13 Plus PB13250 13.3 inch Intel Core Ultra 5 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 13 Plus PB13250 13.3 inch Intel Core Ultra 5 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 13 Plus PB13250 13.3 inch Intel Core Ultra 5 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 13 Plus PB13250 13.3 inch Intel Core Ultra 5 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 13 Plus PB13250 13.3 inch Intel Core Ultra 5 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 13 Plus PB13250 13.3 inch Intel Core Ultra 5 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 13 Plus PB13250 13.3 inch Intel Core Ultra 5 16GB 512GB Intel Arc Graphics Windows 11 Pro
36 mo.
Laptop DELL Pro 13 Plus PB13250 13.3 inch Intel Core Ultra 5 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 13 Plus PB13250 13.3 inch Intel Core Ultra 5 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 13 Plus PB13250 13.3 inch Intel Core Ultra 5 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 13 Plus PB13250 13.3 inch Intel Core Ultra 5 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 13 Plus PB13250 13.3 inch Intel Core Ultra 5 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 13 Plus PB13250 13.3 inch Intel Core Ultra 5 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 13 Plus PB13250 13.3 inch Intel Core Ultra 5 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 13 Plus PB13250 13.3 inch Intel Core Ultra 5 16GB 512GB Intel Arc Graphics Windows 11 Pro
0 reviews • Write a review
R32,749
+R122 Reward
The DELL Pro 13 Plus PB13250 is a compact silver laptop with a 13.3" Full HD+ (1920 x 1200) IPS display in 16:10 format. It is powered by an Intel Core Ultra 5 236V processor with 8 cores, equipped with 16 GB LPDDR5x memory, a 512 GB SSD and Intel Arc Graphics 130V, and ships with Windows 11 Pro. We... Read More
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Stock 18 Code 1537111 Brand DELL Model BTO209_PB13250_EMEA Warranty 3 Years

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Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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The DELL Pro 13 Plus PB13250 is a compact silver laptop with a 13.3" Full HD+ (1920 x 1200) IPS display in 16:10 format. It is powered by an Intel Core Ultra 5 236V processor with 8 cores, equipped with 16 GB LPDDR5x memory, a 512 GB SSD and Intel Arc Graphics 130V, and ships with Windows 11 Pro. Weighing approximately 1.34 kg, this model is designed for portable productivity and everyday multimedia use.

Advantages

The device combines a high-resolution 16:10 IPS display and Intel Arc Graphics 130V for clear visuals, while the Intel Core Ultra 5 processor and 16 GB of LPDDR5x RAM provide responsive performance for multitasking. A 512 GB SSD offers fast storage and quick boot times, and built-in Wi‑Fi 7 and Bluetooth ensure modern wireless connectivity. The silver clamshell design keeps the laptop lightweight and transportable.

Suitable for

Key specifications

How to use

Unpack the laptop, connect the power adapter and charge the battery before first use. Power on the system and follow the Windows 11 Pro setup prompts to configure user accounts, updates and network settings. Install required applications via Microsoft Store or vendor installers. Use the built-in wireless settings to connect to Wi‑Fi 7 networks and pair Bluetooth devices as needed. Keep the system updated with Windows Update and Dell firmware updates for optimal performance.

Recommendations

For best results, use the laptop on a stable surface with adequate ventilation, maintain battery charge cycles according to manufacturer guidance, and install regular OS and driver updates. For professional workloads, consider closing unused applications to maximize available memory and performance.
Key Highlights
  • Business and professional mobile work
  • Office applications and multitasking
  • Web conferencing and remote communication
  • Video streaming and general multimedia
  • Model: DELL Pro 13 Plus PB13250
  • Display: 33.8 cm (13.3") Full HD+ 1920 x 1200 IPS, 16:10
  • Processor: Intel Core Ultra 5 236V, 8 cores
  • Memory: 16 GB LPDDR5x-SDRAM
  • Storage: 512 GB SSD
  • Graphics: Intel Arc Graphics 130V
  • Wireless: Wi‑Fi 7 (802.11be), Bluetooth
  • Power: 65 W
  • Operating system: Windows 11 Pro 64-bit
  • Color: Silver
  • Weight: 1.34 kg
Specifications
AC adapter frequency
50/60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
65 W
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT, WebNN
Anti-glare screen
Yes
Audio chip
Cirrus Logic CS42L43
Battery capacity
55 Wh
Battery recharge time
4 h
Bluetooth
Yes
Brand specific technologies
Express Charge Boost capable, TNR
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Wedge
Cables included
AC
Carbon emissions, end-of-life (kg of CO2e)
1.42
Carbon emissions, energy usage (kg of CO2e)
22.018
Carbon emissions, logistics (kg of CO2e)
2.943
Carbon emissions, manufacturing (kg of CO2e)
82.622
Card reader integrated
No
Colour gamut
45%
Combo headphone/mic port
Yes
Contrast ratio (typical)
800:1
Copilot key
Yes
Dell ControlVault
Yes
Depth
215 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
33.8 cm (13.3")
Display resolution
1920 x 1200 pixels
Display response rise/fall
35 ms
Ethernet LAN
No
Face recognition
Yes
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Quad HD
Front camera resolution
2560 x 1440 pixels
Front camera resolution (numeric)
5.2 MP
GPU performance up to
53 TOPs
HD type
Full HD+
HDMI ports quantity
1
HDMI version
2.1
Height (front)
1.98 cm
Height (rear)
1.98 cm
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Intel® vPro™ Platform Eligibility
Yes
Internal memory
16 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard backlit
Yes
LED backlight
Yes
Low Power Efficient-core Base Frequency
2100 MHz
Low Power Efficient-core Max Turbo Frequency
3.5 GHz
Low Power Efficient-cores
4
M.2 SSD size
2280 (22 x 80 mm)
Maximum internal memory
16 GB
Maximum refresh rate
60 Hz
Maximum turbo power
37 W
Memory channels
Dual-channel
Memory data transfer rate
8533 MT/s
Memory form factor
On-board
Mobile network connection
No
Motherboard chipset
Intel SoC
Native aspect ratio
16:10
Neural processor unit (NPU)
Intel AI Boost
Non-operating altitude
-15.2 - 10668 m
Non-operating shock
160 G
Non-operating vibration
1.3 G
NPU performance up to
40 TOPs
Number of battery cells
3
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Arc Graphics
On-board graphics card model
Intel Arc Graphics 130V
Operating altitude
-15.2 - 3048 m
Operating relative humidity (H-H)
10 - 90%
Operating shock
110 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 35 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2024
Panel type
IPS
Performance cores
4
Performance-core base frequency
2.1 GHz
Performance-core Max Turbo Frequency
4.7 GHz
Pixel density
170 ppi
Pixel pitch
0.149 x 0.149 mm
Pointing device
Touchpad
PowerShare
Yes
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
17 W
Processor boost frequency
4.7 GHz
Processor cache
8 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core Ultra 5
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
236V
Processor threads
8
Product colour
Silver
Product type
Laptop
RGB colour space
NTSC
Smart card reader
Yes
Sparsity support
Yes
Speaker power
2 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
0 - 95%
Storage temperature (T-T)
-40 - 65 °C
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total carbon footprint (kg of CO2e)
109
Total processor performance up to
97 TOPs
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trial software
Activate Your Microsoft 365 For A 30 Day Trial,McAfee® Business Protection 1-year
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (min)
27 W
Video capturing speed
30 fps
Weight
1.34 kg
Wi-Fi band
Tri-band (2.4 GHz / 5 GHz / 6 GHz)
Wi-Fi data rate (max)
5760 Mbit/s
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 7 (802.11be)
Width
300 mm
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 7 BE201

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Price history over the last 6 months
Laptop DELL Pro 13 Plus PB13250 13.3 inch Intel Core Ultra 5 16GB 512GB Intel Arc Graphics Windows 11 Pro
Current
R32,749
Lowest
R22,461
Highest
R33,668
Change 24H
+R422   +1%
Week
+R723   +2%
Month
+R480   +1%

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