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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD

Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
36 mo.
Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
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R12,734
The DELL DC16250 is a 16" clamshell laptop with a 1920 x 1200 Full HD+ IPS WVA display and a 16:10 aspect ratio. It is powered by an Intel Core 5 120U processor with 10 cores, paired with 16 GB DDR5 memory (2 x 8 GB) and a 512 GB SSD. The system uses Intel integrated graphics, includes Wi‑Fi 6 conne... Read More
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Stock Out Of StockNo Stock Code 1520181 Brand DELL Model DC16250_RPLU-R_012_UBU Warranty 3 Years

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The DELL DC16250 is a 16" clamshell laptop with a 1920 x 1200 Full HD+ IPS WVA display and a 16:10 aspect ratio. It is powered by an Intel Core 5 120U processor with 10 cores, paired with 16 GB DDR5 memory (2 x 8 GB) and a 512 GB SSD. The system uses Intel integrated graphics, includes Wi‑Fi 6 connectivity, and ships with Ubuntu Linux. The laptop is finished in black and is designed for everyday work and multimedia tasks.

Advantages

The combination of an Intel Core 5 120U processor and 16 GB DDR5 RAM ensures responsive multitasking and efficient performance for office applications, web work and light content creation. The 16" Full HD+ (1920 x 1200) IPS WVA panel provides a taller 16:10 workspace for better document and web viewing. A 512 GB SSD delivers fast boot and application load times, while Wi‑Fi 6 offers improved wireless speed and reliability. Ubuntu Linux is preinstalled for users who prefer an open-source operating system.

Suitable for

  • Office productivity and remote work
  • Web browsing, email and video conferencing
  • Light photo editing and content creation
  • Media playback and streaming

Key specifications

  • Model: DELL DC16250
  • Display: 16" Full HD+ (1920 x 1200) IPS WVA, 16:10
  • Processor: Intel Core 5 120U, 10 cores
  • Memory: 16 GB DDR5 (2 x 8 GB)
  • Storage: 512 GB SSD
  • Graphics: Intel integrated graphics
  • Wireless: Wi‑Fi 6 (802.11ax)
  • Battery: Lithium Polymer 41 Wh, 65 W (charger)
  • Operating system: Ubuntu Linux
  • Color: Black

How to use

Charge the laptop with the supplied 65 W charger before first use. Power on the system and follow the on-screen Ubuntu setup to configure language, user account and network. Use the 16" Full HD+ display for document editing, spreadsheets and web applications; store files on the 512 GB SSD for fast access. Connect to Wi‑Fi 6 networks for improved wireless performance and use standard USB or external ports (refer to the user manual) to attach peripherals such as external drives, mouse or an external monitor.

Recommendations

For optimal battery longevity, avoid keeping the battery at 100% charge continuously and apply regular software updates from Ubuntu repositories to ensure security and driver compatibility.
Key Highlights
  • Office productivity and remote work
  • Web browsing, email and video conferencing
  • Light photo editing and content creation
  • Media playback and streaming
  • Model: DELL DC16250
  • Display: 16" Full HD+ (1920 x 1200) IPS WVA, 16:10
  • Processor: Intel Core 5 120U, 10 cores
  • Memory: 16 GB DDR5 (2 x 8 GB)
  • Storage: 512 GB SSD
  • Graphics: Intel integrated graphics
  • Wireless: Wi‑Fi 6 (802.11ax)
  • Battery: Lithium Polymer 41 Wh, 65 W (charger)
  • Operating system: Ubuntu Linux
  • Color: Black
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter output voltage
19.5 V
AC adapter power
65 W
Accelerometer
Yes
Antenna type
2x2
Anti-glare screen
Yes
Audio system
High Definition Audio
Battery capacity
41 Wh
Battery charge indicator
Yes
Battery recharge time
3 h
Battery technology
Lithium Polymer (LiPo)
Battery voltage
11.25 V
Battery weight
180 g
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Wedge
Carbon emissions, end-of-life (kg of CO2e)
1.77
Carbon emissions, energy usage (kg of CO2e)
21.0018
Carbon emissions, logistics (kg of CO2e)
4.0426
Carbon emissions, manufacturing (kg of CO2e)
71.8794
Colour gamut
45%
Combo headphone/mic port
Yes
Contrast ratio (typical)
1000:1
Copilot key
Yes
DC-in jack
Yes
Depth
250.6 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
40.6 cm (16")
Display resolution
1920 x 1200 pixels
Display technology marketing name
ComfortView
Efficient cores
8
Efficient-core base frequency
0.9 GHz
Efficient-core Max Turbo Frequency
3.8 GHz
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
HD
Front camera resolution
1280 x 720 pixels
Front camera resolution (numeric)
0.92 MP
HD type
Full HD+
HDMI ports quantity
1
HDMI version
1.4
Height (front)
1.67 cm
Height (rear)
1.82 cm
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Keyboard colour name
Carbon Black
Keyboard language
UK International
M.2 SSD size
2230 (22 x 30 mm)
Maximum internal memory
32 GB
Maximum refresh rate
60 Hz
Maximum turbo power
55 W
Memory data transfer rate
5200 MT/s
Memory form factor
SO-DIMM
Memory layout (slots x size)
2 x 8 GB
Memory slots
2
MIMO
Yes
MIMO type
Multi User MIMO
Mobile network connection
No
Native aspect ratio
16:10
Non-operating altitude
-15.2 - 10668 m
Non-operating shock
160 G
Non-operating vibration
1.3 G
Number of battery cells
3
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Graphics
On-board graphics card model
Intel Graphics
Operating altitude
-15.2 - 3048 m
Operating relative humidity (H-H)
10 - 90%
Operating shock
110 G
Operating system installed
Ubuntu Linux
Operating system version
24.04 LTS
Operating temperature (T-T)
0 - 35 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2025
Panel type
IPS WVA
Performance cores
2
Performance-core base frequency
1.4 GHz
Performance-core Max Turbo Frequency
5 GHz
Pixel density
141 ppi
Pointing device
Touchpad
Power adapter barrel connector
4.5 mm
Processor base power
15 W
Processor boost frequency
5 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
10
Processor family
Intel Core 5
Processor generation
Intel Core (Series 1)
Processor manufacturer
Intel
Processor model
120U
Processor threads
12
Product colour
Black
Product type
Laptop
RGB colour space
NTSC
Speaker power
2.5 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
5 - 95%
Storage temperature (T-T)
-40 - 70 °C
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Total carbon footprint (kg of CO2e)
98.6
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
65 W
USB Type-C required charging power (min)
27 W
Video capturing speed
30 fps
Wi-Fi band
Dual-band (2.4 GHz / 5 GHz)
Wi-Fi data rate (max)
1201 Mbit/s
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax)
Width
357.3 mm
WLAN controller manufacturer
Realtek
WLAN controller model
Realtek RTL8852BE

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Price history over the last 6 months
Laptop DELL DC16250 16 inch Intel Core 5 120U 16GB 512GB SSD
Current
R12,734
Lowest
R11,672
Highest
R14,177
Change 24H
+R388   +3%
Week
+R378   +3%
Month
+R1,024   +9%

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