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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Laptop CAPTIVA Power Starter I81-299 15.6 inch Intel Core i7 16GB RAM 1TB SSD Windows 11

Laptop CAPTIVA Power Starter I81-299 15.6 inch Intel Core i7 16GB RAM 1TB SSD Windows 11
Laptop CAPTIVA Power Starter I81-299 15.6 inch Intel Core i7 16GB RAM 1TB SSD Windows 11
Laptop CAPTIVA Power Starter I81-299 15.6 inch Intel Core i7 16GB RAM 1TB SSD Windows 11
Laptop CAPTIVA Power Starter I81-299 15.6 inch Intel Core i7 16GB RAM 1TB SSD Windows 11
Laptop CAPTIVA Power Starter I81-299 15.6 inch Intel Core i7 16GB RAM 1TB SSD Windows 11
Laptop CAPTIVA Power Starter I81-299 15.6 inch Intel Core i7 16GB RAM 1TB SSD Windows 11
Laptop CAPTIVA Power Starter I81-299 15.6 inch Intel Core i7 16GB RAM 1TB SSD Windows 11
Laptop CAPTIVA Power Starter I81-299 15.6 inch Intel Core i7 16GB RAM 1TB SSD Windows 11
Laptop CAPTIVA Power Starter I81-299 15.6 inch Intel Core i7 16GB RAM 1TB SSD Windows 11
Laptop CAPTIVA Power Starter I81-299 15.6 inch Intel Core i7 16GB RAM 1TB SSD Windows 11
Laptop CAPTIVA Power Starter I81-299 15.6 inch Intel Core i7 16GB RAM 1TB SSD Windows 11
Laptop CAPTIVA Power Starter I81-299 15.6 inch Intel Core i7 16GB RAM 1TB SSD Windows 11
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R18,604
+R72 Reward
The CAPTIVA Power Starter I81-299 15.6" is a laptop designed for general productivity and multimedia use. It features a 15.6-inch Full HD display with a resolution of 1920 x 1080 pixels, an Intel Core i7 processor with a base frequency of 1.7 GHz, 16 GB of DDR4-SDRAM memory and a 1 TB SSD for system... Read More
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Stock 3 Code 2525136 Brand CAPTIVA Model 81299 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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The CAPTIVA Power Starter I81-299 15.6" is a laptop designed for general productivity and multimedia use. It features a 15.6-inch Full HD display with a resolution of 1920 x 1080 pixels, an Intel Core i7 processor with a base frequency of 1.7 GHz, 16 GB of DDR4-SDRAM memory and a 1 TB SSD for system responsiveness and fast file access. The system ships with Windows 11 Home and comes in a silver finish. Integrated Wi‑Fi 6 support enables faster wireless connectivity where supported by network infrastructure.

Advantages

The combination of an Intel Core i7 processor, 16 GB of RAM and a 1 TB SSD provides balanced performance for multitasking, office applications and media playback. The 15.6" Full HD display delivers standard sharpness for document work and video. Built-in Wi‑Fi 6 improves wireless throughput and latency compared with earlier Wi‑Fi standards. The preinstalled Windows 11 Home offers a modern operating environment and compatibility with common productivity and entertainment software.

Suitable for

Key specifications

How to use

Start the laptop and follow the Windows 11 out-of-box setup to create a user account and configure basic preferences. Connect to a Wi‑Fi 6 capable router to take advantage of improved wireless speeds. Use the built-in storage for installing applications and storing documents, and rely on the 16 GB RAM to run multiple productivity applications and browser tabs simultaneously. For power management, select an appropriate Windows power plan to balance performance and battery life according to your needs.

Recommendations

For sustained performance, keep the system software and drivers up to date, avoid blocking ventilation when using the laptop on soft surfaces, and use reputable backup routines for important data stored on the 1 TB SSD.

Key Highlights
  • Office work and productivity applications
  • Web browsing and streaming video
  • Multitasking between multiple applications and browser tabs
  • Storage and quick access to large files on the 1 TB SSD
  • Display diagonal: 15.6"
  • Display resolution: 1920 x 1080
  • Processor: Intel Core i7, 1.7 GHz
  • Internal memory: 16 GB DDR4-SDRAM
  • Storage: 1 TB SSD
  • Operating system: Windows 11 Home
  • Wireless: Wi‑Fi 6
  • Color: Silver
  • Weight: 2.1 kg
Specifications
AC adapter power
45 W
Audio system
Sound Blaster Cinema 6+
Bag included
No
Battery capacity
47 Wh
Battery life (max)
10.2 h
Battery technology
Lithium-Ion (Li-Ion)
Bluetooth version
5.3
Built-in microphone
Yes
Cable lock slot type
Kensington
Cables included
Y
Card reader integrated
Yes
Combo headphone/mic port
Yes
Country of origin
Germany
Depth
256 mm
Discrete graphics card
No
Display diagonal
15.6 "
Display resolution
1920 x 1080
Display surface
Matt
Docking station included
No
Efficient-core base frequency
1.7 GHz
Ethernet LAN
Yes
Ethernet LAN data rates
1000
Form factor
Clamshell
Front camera resolution (numeric)
1 MP
HD type
Full HD
HDMI ports quantity
1
HDMI version
2.1
Headset included
No
Height
25 mm
Housing material
Plastic
Internal memory
16 GB
Internal memory type
DDR4-SDRAM
Keyboard backlit
No
Keyboard language
German
Market positioning
Business
Maximum refresh rate
60 Hz
Memory clock speed
2400 MHz
Memory form factor
SO-DIMM
Memory slots
2x SO-DIMM
Microphone in
Yes
Mobile network connection
No
Mouse included
No
Native aspect ratio
16:9
Number of built-in speakers
2
Number of SSDs installed
1
Numeric keypad
Yes
On-board graphics card
Yes
Operating system architecture
64-bit
Operating system installed
Windows 11 Home
Optical drive type
DVD±RW
Package depth
490 mm
Package height
335 mm
Package weight
3100 g
Package width
98 mm
Password protection
Yes
Pointing device
Touchpad
Pre-installed software
Norton 360 Security (Testversion), Windows 11 Home (64 Bit)
Processor boost frequency
4.7 GHz
Processor cores
10
Processor frequency
1.7 GHz
Processor manufacturer
Intel
Product colour
Silver
Product type
Laptop
SSD capacity
1000 GB
SSD form factor
M.2
SSD interface
M.2
Storage media
SSD
Stylus pen
No
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Total HDDs capacity
1000 GB
Total SSDs capacity
1000 GB
Total storage capacity
1000 GB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
VGA (D-Sub) ports quantity
1
Weight
2.1 kg
Wi-Fi standards
Wi-Fi 5 (802.11ac), Wi-Fi 4 (802.11n), 802.11g, Wi-Fi 6 (802.11ax), 802.11b, 802.11a
Width
361 mm
Price history over the last 6 months
Laptop CAPTIVA Power Starter I81-299 15.6 inch Intel Core i7 16GB RAM 1TB SSD Windows 11
Current
R18,604
Lowest
R18,023
Highest
R18,604
Change 24H
+R541   +3%
Week
—   
Month
—   

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