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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Laptop Apple MacBook Neo 13-inch — A18 Pro 6‑core CPU / 5‑core GPU, 8GB RAM, 256GB SSD, 2408×1506 display, macOS Tahoe, Lime

Laptop Apple MacBook Neo 13-inch — A18 Pro 6‑core CPU / 5‑core GPU, 8GB RAM, 256GB SSD, 2408×1506 display, macOS Tahoe, Lime
Laptop Apple MacBook Neo 13-inch — A18 Pro 6‑core CPU / 5‑core GPU, 8GB RAM, 256GB SSD, 2408×1506 display, macOS Tahoe, Lime
Laptop Apple MacBook Neo 13-inch — A18 Pro 6‑core CPU / 5‑core GPU, 8GB RAM, 256GB SSD, 2408×1506 display, macOS Tahoe, Lime
Laptop Apple MacBook Neo 13-inch — A18 Pro 6‑core CPU / 5‑core GPU, 8GB RAM, 256GB SSD, 2408×1506 display, macOS Tahoe, Lime
Laptop Apple MacBook Neo 13-inch — A18 Pro 6‑core CPU / 5‑core GPU, 8GB RAM, 256GB SSD, 2408×1506 display, macOS Tahoe, Lime
Laptop Apple MacBook Neo 13-inch — A18 Pro 6‑core CPU / 5‑core GPU, 8GB RAM, 256GB SSD, 2408×1506 display, macOS Tahoe, Lime
Laptop Apple MacBook Neo 13-inch — A18 Pro 6‑core CPU / 5‑core GPU, 8GB RAM, 256GB SSD, 2408×1506 display, macOS Tahoe, Lime
Laptop Apple MacBook Neo 13-inch — A18 Pro 6‑core CPU / 5‑core GPU, 8GB RAM, 256GB SSD, 2408×1506 display, macOS Tahoe, Lime
Laptop Apple MacBook Neo 13-inch — A18 Pro 6‑core CPU / 5‑core GPU, 8GB RAM, 256GB SSD, 2408×1506 display, macOS Tahoe, Lime
Laptop Apple MacBook Neo 13-inch — A18 Pro 6‑core CPU / 5‑core GPU, 8GB RAM, 256GB SSD, 2408×1506 display, macOS Tahoe, Lime
Laptop Apple MacBook Neo 13-inch — A18 Pro 6‑core CPU / 5‑core GPU, 8GB RAM, 256GB SSD, 2408×1506 display, macOS Tahoe, Lime
Laptop Apple MacBook Neo 13-inch — A18 Pro 6‑core CPU / 5‑core GPU, 8GB RAM, 256GB SSD, 2408×1506 display, macOS Tahoe, Lime
Laptop Apple MacBook Neo 13-inch — A18 Pro 6‑core CPU / 5‑core GPU, 8GB RAM, 256GB SSD, 2408×1506 display, macOS Tahoe, Lime
Laptop Apple MacBook Neo 13-inch — A18 Pro 6‑core CPU / 5‑core GPU, 8GB RAM, 256GB SSD, 2408×1506 display, macOS Tahoe, Lime
Laptop Apple MacBook Neo 13-inch — A18 Pro 6‑core CPU / 5‑core GPU, 8GB RAM, 256GB SSD, 2408×1506 display, macOS Tahoe, Lime
Laptop Apple MacBook Neo 13-inch — A18 Pro 6‑core CPU / 5‑core GPU, 8GB RAM, 256GB SSD, 2408×1506 display, macOS Tahoe, Lime
Laptop Apple MacBook Neo 13-inch — A18 Pro 6‑core CPU / 5‑core GPU, 8GB RAM, 256GB SSD, 2408×1506 display, macOS Tahoe, Lime
Laptop Apple MacBook Neo 13-inch — A18 Pro 6‑core CPU / 5‑core GPU, 8GB RAM, 256GB SSD, 2408×1506 display, macOS Tahoe, Lime
Laptop Apple MacBook Neo 13-inch — A18 Pro 6‑core CPU / 5‑core GPU, 8GB RAM, 256GB SSD, 2408×1506 display, macOS Tahoe, Lime
Laptop Apple MacBook Neo 13-inch — A18 Pro 6‑core CPU / 5‑core GPU, 8GB RAM, 256GB SSD, 2408×1506 display, macOS Tahoe, Lime
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R14,221
+R55 Reward
The Apple MacBook Neo 13-inch in Lime is a clamshell laptop equipped with the Apple A18 Pro system-on-chip featuring a 6‑core CPU and 5‑core integrated Apple GPU. It has a 13-inch (33 cm) Liquid Retina display with 2408×1506 resolution, 8 GB of internal memory and a 256 GB SSD. macOS Tahoe comes pre... Read More
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Stock 30 Code 2456707 Brand Apple Model Apple Macbook Neo 13'' A18 Pro 6C CPU 5C GPU/8GB/256GB SSD- Citr Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
Payment options
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The Apple MacBook Neo 13-inch in Lime is a clamshell laptop equipped with the Apple A18 Pro system-on-chip featuring a 6‑core CPU and 5‑core integrated Apple GPU. It has a 13-inch (33 cm) Liquid Retina display with 2408×1506 resolution, 8 GB of internal memory and a 256 GB SSD. macOS Tahoe comes preinstalled, providing system-level privacy, security updates and compatibility with common macOS applications. The device weighs 1.23 kg and is intended for everyday productivity, web browsing, multimedia playback and lightweight creative tasks.

Advantages

The compact 13-inch form factor and 1.23 kg weight make this MacBook Neo easy to carry and suitable for mobile use. The A18 Pro chip combines a six‑core CPU and five‑core Apple GPU for responsive system performance in office applications, web browsing and media playback. The 2408×1506 Liquid Retina display offers high pixel density and wide colour reproduction for clear text and vivid images. A 256 GB SSD provides fast storage access and the preinstalled macOS Tahoe ensures immediate compatibility with Apple ecosystem features such as seamless pairing with iPhone and built‑in system protections.

Suitable for

  • Everyday office productivity and email
  • Web browsing and streaming multimedia
  • Light photo editing and creative apps
  • Remote work and video calls
  • Students and mobile professionals

Key specifications

  • Display diagonal: 13" (33 cm) Liquid Retina, 2408 × 1506 pixels
  • Processor: Apple A18 Pro, 6‑core CPU
  • Graphics: Integrated Apple GPU, 5 cores
  • Memory: 8 GB internal RAM
  • Storage: 256 GB solid‑state drive (SSD)
  • Operating system: macOS Tahoe (preinstalled)
  • Wireless: Wi‑Fi 6E (802.11ax), Bluetooth 6.0
  • Battery: Lithium‑Ion, 36.5 Wh
  • Weight: 1.23 kg
  • Colour: Lime

How to use

Unbox the MacBook Neo and open the clamshell to power it on. Follow the macOS setup assistant to sign in with an Apple ID, enable Wi‑Fi and configure system preferences. Use Finder and the Dock to access installed apps; install additional applications from the App Store if required. Connect to external displays, storage or peripherals via available ports and wireless connections. Regularly install macOS updates provided through System Settings to maintain security and compatibility.

Recommendations

For optimal performance, keep available storage above 10–15% of SSD capacity, close unused applications to free RAM, and use the built‑in Energy Saver settings to extend battery life. Use a protective sleeve for transport and avoid exposing the device to extreme temperatures or high humidity. For heavier creative workloads consider using cloud or external storage and offloading large projects to more powerful machines.

Key Highlights
  • Everyday office productivity and email
  • Web browsing and streaming multimedia
  • Light photo editing and creative apps
  • Remote work and video calls
  • Students and mobile professionals
  • Display diagonal: 13" (33 cm) Liquid Retina, 2408 × 1506 pixels
  • Processor: Apple A18 Pro, 6‑core CPU
  • Graphics: Integrated Apple GPU, 5 cores
  • Memory: 8 GB internal RAM
  • Storage: 256 GB solid‑state drive (SSD)
  • Operating system: macOS Tahoe (preinstalled)
  • Wireless: Wi‑Fi 6E (802.11ax), Bluetooth 6.0
  • Battery: Lithium‑Ion, 36.5 Wh
  • Weight: 1.23 kg
  • Colour: Lime
Specifications
AC adapter included
No
Accessibility features
Voice Control, VoiceOver, Zoom, Increase Contrast, Reduce Motion, Siri and Dictation, Switch Control, Closed Captions, Text to Speech
Apple Intelligence
Yes
Audio formats supported
AAC, MP3, ALAC, FLAC
Battery capacity
36.5 Wh
Battery technology
Lithium-Ion (Li-Ion)
Bluetooth
Yes
Bluetooth Low Energy (BLE)
Yes
Bluetooth version
6.0
Browsing time (Wi-Fi)
11 h
Built-in microphone
Yes
Cables included
USB Type-C
Card reader integrated
No
Charging port type
USB Type-C
Colour name
Citrus
Compatible memory cards
Not supported
Continuous video playback time (streamed)
16 h
Depth
206.4 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
500 cd/m²
Display diagonal
13 "
Display number of colours
1.07 billion colours
Display resolution
2408 x 1506
Display technology marketing name
Liquid Retina
DisplayPorts quantity
0
Dolby technologies
Dolby Digital, Dolby Digital Plus, Dolby Atmos
Efficient cores
4
Ethernet LAN
No
Ethernet LAN (RJ-45) ports
0
Fingerprint reader
No
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080
HDMI ports quantity
0
Headphone outputs
1
Height
12.7 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
High Dynamic Range 10+ (HDR10 Plus), High Dynamic Range 10 (HDR10), Hybrid Log-Gamma (HLG), Dolby Vision
Intel® Evo™ Platform Verified
No
Intel® Optane™ Memory module installed
No
Internal memory
8 GB
Introduction month
March
Introduction year
2026
Keyboard backlit
No
LED backlight
Yes
Maximum internal memory
8 GB
Maximum shipping altitude
10500 m
Memory bandwidth (max)
60 GB/s
Memory form factor
On-board
Micro HDMI ports quantity
0
Microphone modes
Voice Isolation, Wide Spectrum
Mini DisplayPorts quantity
0
Mini HDMI ports quantity
0
Mobile network connection
No
Mobile network generation
Not supported
Neural processor unit (NPU)
Apple Neural Engine (ANE)
Neural processor unit (NPU) cores
16
Non-operating altitude
0 - 4500
Number of built-in speakers
2
Number of external displays supported
1
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
On-board GPU manufacturer
Apple
On-board graphics card
Yes
On-board graphics card 4K support
Yes
On-board graphics card cores
5
On-board graphics card family
Apple
On-board graphics card model
Apple GPU
Operating altitude
0 - 3000
Operating relative humidity (H-H)
0 - 90
Operating system installed
macOS Tahoe
Operating temperature (T-T)
10 - 35
Optical drive type
No
Package depth
320.6 mm
Package height
227.8 mm
Package weight
1790 g
Package width
52.7 mm
Panel type
IPS
Performance cores
2
Pixel density
219 ppi
Pointing device
Trackpad
Pre-installed software
App Store, Books, Calendar, Contacts, FaceTime, Find My, Freeform, Games, GarageBand, Home, iMovie, iPhone Mirroring, Journal, Keynote, Mail, Maps, Messages, Music, News, Notes, Numbers, Pages, Passwords, Phone, Photo Booth, Photos, Podcasts, Preview, QuickTime Player, Reminders, Safari, Shortcuts, Stocks, Time Machine, Tips, TV, Voice Memos, Weather
Processor cores
6
Processor family
Apple A
Processor manufacturer
Apple
Processor model
A18 Pro
Product colour
Lime
Product type
Laptop
Ray tracing acceleration
Yes
Repairability index
6.8
RGB colour space
sRGB
Spatial audio
Yes
SSD capacity
256 GB
Storage media
SSD
Storage temperature (T-T)
-25 - 45
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total SSDs capacity
256 GB
Total storage capacity
256 GB
Touchscreen
No
USB 2.0 ports quantity
0
USB 2.0 Type-C ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB 3.2 Gen 2x2 Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
35 W
USB Type-C required charging power (min)
20 W
USB4 Gen 2x2 ports quantity
0
USB4 Gen 3x2 ports quantity
0
Video decode engine
Yes
Video encode engine
Yes
Video formats supported
HEVC, H.264, AV1
Warranty period
1 year(s)
Weight
1.23 kg
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Width
297.5 mm
Price history over the last 6 months
Laptop Apple MacBook Neo 13-inch — A18 Pro 6‑core CPU / 5‑core GPU, 8GB RAM, 256GB SSD, 2408×1506 display, macOS Tahoe, Lime
Current
R14,221
Lowest
R12,523
Highest
R14,365
Change 24H
+R194   +1%
Week
+R341   +2%
Month
+R154   +1%

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