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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Laptop Apple MacBook Neo 13 inch — A18 Pro (6‑core CPU, 5‑core GPU), 8GB RAM, 512GB SSD, Touch ID, Lime

Laptop Apple MacBook Neo 13 inch — A18 Pro (6‑core CPU, 5‑core GPU), 8GB RAM, 512GB SSD, Touch ID, Lime
Laptop Apple MacBook Neo 13 inch — A18 Pro (6‑core CPU, 5‑core GPU), 8GB RAM, 512GB SSD, Touch ID, Lime
Laptop Apple MacBook Neo 13 inch — A18 Pro (6‑core CPU, 5‑core GPU), 8GB RAM, 512GB SSD, Touch ID, Lime
Laptop Apple MacBook Neo 13 inch — A18 Pro (6‑core CPU, 5‑core GPU), 8GB RAM, 512GB SSD, Touch ID, Lime
Laptop Apple MacBook Neo 13 inch — A18 Pro (6‑core CPU, 5‑core GPU), 8GB RAM, 512GB SSD, Touch ID, Lime
Laptop Apple MacBook Neo 13 inch — A18 Pro (6‑core CPU, 5‑core GPU), 8GB RAM, 512GB SSD, Touch ID, Lime
Laptop Apple MacBook Neo 13 inch — A18 Pro (6‑core CPU, 5‑core GPU), 8GB RAM, 512GB SSD, Touch ID, Lime
Laptop Apple MacBook Neo 13 inch — A18 Pro (6‑core CPU, 5‑core GPU), 8GB RAM, 512GB SSD, Touch ID, Lime
Laptop Apple MacBook Neo 13 inch — A18 Pro (6‑core CPU, 5‑core GPU), 8GB RAM, 512GB SSD, Touch ID, Lime
Laptop Apple MacBook Neo 13 inch — A18 Pro (6‑core CPU, 5‑core GPU), 8GB RAM, 512GB SSD, Touch ID, Lime
Laptop Apple MacBook Neo 13 inch — A18 Pro (6‑core CPU, 5‑core GPU), 8GB RAM, 512GB SSD, Touch ID, Lime
Laptop Apple MacBook Neo 13 inch — A18 Pro (6‑core CPU, 5‑core GPU), 8GB RAM, 512GB SSD, Touch ID, Lime
Laptop Apple MacBook Neo 13 inch — A18 Pro (6‑core CPU, 5‑core GPU), 8GB RAM, 512GB SSD, Touch ID, Lime
Laptop Apple MacBook Neo 13 inch — A18 Pro (6‑core CPU, 5‑core GPU), 8GB RAM, 512GB SSD, Touch ID, Lime
Laptop Apple MacBook Neo 13 inch — A18 Pro (6‑core CPU, 5‑core GPU), 8GB RAM, 512GB SSD, Touch ID, Lime
Laptop Apple MacBook Neo 13 inch — A18 Pro (6‑core CPU, 5‑core GPU), 8GB RAM, 512GB SSD, Touch ID, Lime
Laptop Apple MacBook Neo 13 inch — A18 Pro (6‑core CPU, 5‑core GPU), 8GB RAM, 512GB SSD, Touch ID, Lime
Laptop Apple MacBook Neo 13 inch — A18 Pro (6‑core CPU, 5‑core GPU), 8GB RAM, 512GB SSD, Touch ID, Lime
Laptop Apple MacBook Neo 13 inch — A18 Pro (6‑core CPU, 5‑core GPU), 8GB RAM, 512GB SSD, Touch ID, Lime
Laptop Apple MacBook Neo 13 inch — A18 Pro (6‑core CPU, 5‑core GPU), 8GB RAM, 512GB SSD, Touch ID, Lime
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R17,680
+R70 Reward
The Apple MacBook Neo 13" in Lime is a compact clamshell laptop designed for everyday productivity, web browsing, media consumption and light creative work. It is powered by the Apple A18 Pro system-on-chip with a 6‑core CPU and a 5‑core integrated GPU, paired with 8 GB of onboard memory and a 512 G... Read More
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Stock 1 Code 2569599 Brand Apple Model MHFE4DK/A Warranty 2 Years

Shipping & Returns

Estimated delivery Monday, October 12
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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The Apple MacBook Neo 13" in Lime is a compact clamshell laptop designed for everyday productivity, web browsing, media consumption and light creative work. It is powered by the Apple A18 Pro system-on-chip with a 6‑core CPU and a 5‑core integrated GPU, paired with 8 GB of onboard memory and a 512 GB SSD. The 13-inch Liquid Retina display offers 2408×1506 resolution and wide colour support, while Touch ID provides secure and convenient authentication. The device runs macOS Tahoe and connects via Wi‑Fi 6E and Bluetooth 6.0. At approximately 1.23 kg and with a long battery runtime, this MacBook Neo is intended for portable everyday use.

Advantages

The combination of the A18 Pro chip and integrated Apple GPU delivers responsive performance for common tasks and lightweight creative applications while keeping power consumption efficient. A 512 GB SSD provides fast storage access and smooth system responsiveness, and the 13-inch Liquid Retina panel ensures clear, bright images with accurate colours. Touch ID simplifies login and secure purchases. Built-in wireless standards and macOS Tahoe compatibility offer a stable platform for apps and services.

Suitable for

  • Everyday office and productivity tasks (email, documents, spreadsheets)
  • Web browsing, video streaming and social media
  • Light photo editing and graphics work
  • Note-taking, university and school assignments
  • Travel and on-the-go use thanks to compact size and low weight

Key specifications

  • Display: 13-inch Liquid Retina, 2408 × 1506 pixels
  • Processor: Apple A18 Pro system-on-chip, 6‑core CPU
  • Graphics: Integrated Apple GPU, 5 cores
  • Memory: 8 GB onboard RAM
  • Storage: 512 GB SSD
  • Authentication: Touch ID fingerprint sensor
  • Wireless: Wi‑Fi 6E (802.11ax) and Bluetooth 6.0
  • Battery: Lithium‑Ion 36.5 Wh
  • Operating system: macOS Tahoe
  • Form factor and weight: Clamshell laptop, approx. 1.23 kg
  • Available colours include Lime

How to use

Unfold the clamshell and press the power button or open the lid to wake the MacBook Neo. Complete the initial macOS setup, sign in with your Apple ID to enable syncing features and configure Touch ID for secure access. Use Finder and the Dock to access apps, and System Settings to manage Wi‑Fi, Bluetooth and power options. Store files on the internal SSD or use iCloud and external storage for backups. Close the lid to put the laptop to sleep when not in use.

Recommendations

For reliable daily operation, keep macOS Tahoe and installed apps up to date, avoid exposing the device to extreme temperatures, and use a padded case during transport. When running multiple apps or editing large files, monitor available storage and memory usage; consider external storage or cloud services if you need more capacity.
Key Highlights
  • Everyday office and productivity tasks (email, documents, spreadsheets)
  • Web browsing, video streaming and social media
  • Light photo editing and graphics work
  • Note-taking, university and school assignments
  • Travel and on-the-go use thanks to compact size and low weight
  • Display: 13-inch Liquid Retina, 2408 × 1506 pixels
  • Processor: Apple A18 Pro system-on-chip, 6‑core CPU
  • Graphics: Integrated Apple GPU, 5 cores
  • Memory: 8 GB onboard RAM
  • Storage: 512 GB SSD
  • Authentication: Touch ID fingerprint sensor
  • Wireless: Wi‑Fi 6E (802.11ax) and Bluetooth 6.0
  • Battery: Lithium‑Ion 36.5 Wh
  • Operating system: macOS Tahoe
  • Form factor and weight: Clamshell laptop, approx. 1.23 kg
  • Available colours include Lime
Specifications
AC adapter included
No
Accessibility features
Voice Control, VoiceOver, Zoom, Increase Contrast, Reduce Motion, Siri and Dictation, Switch Control, Closed Captions, Text to Speech
Apple Intelligence
Yes
Audio formats supported
AAC, MP3, ALAC, FLAC
Battery capacity
36.5 Wh
Battery technology
Lithium-Ion (Li-Ion)
Bluetooth
Yes
Bluetooth Low Energy (BLE)
Yes
Bluetooth version
6.0
Browsing time (Wi-Fi)
11 h
Built-in microphone
Yes
Cables included
USB Type-C
Card reader integrated
No
Charging port type
USB Type-C
Colour name
Citrus
Compatible memory cards
Not supported
Continuous video playback time (streamed)
16 h
Depth
206.4 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
500 cd/m²
Display diagonal
13 "
Display number of colours
1.07 billion colours
Display resolution
2408 x 1506
Display technology marketing name
Liquid Retina
DisplayPorts quantity
0
Dolby technologies
Dolby Digital, Dolby Digital Plus, Dolby Atmos
Efficient cores
4
Ethernet LAN
No
Ethernet LAN (RJ-45) ports
0
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080
HDMI ports quantity
0
Headphone outputs
1
Height
12.7 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
High Dynamic Range 10+ (HDR10 Plus), High Dynamic Range 10 (HDR10), Hybrid Log-Gamma (HLG), Dolby Vision
Intel® Evo™ Platform Verified
No
Intel® Optane™ Memory module installed
No
Internal memory
8 GB
Introduction month
March
Introduction year
2026
Keyboard backlit
No
LED backlight
Yes
Maximum internal memory
8 GB
Maximum shipping altitude
10500 m
Memory bandwidth (max)
60 GB/s
Memory form factor
On-board
Micro HDMI ports quantity
0
Microphone modes
Voice Isolation, Wide Spectrum
Mini DisplayPorts quantity
0
Mini HDMI ports quantity
0
Mobile network connection
No
Mobile network generation
Not supported
Neural processor unit (NPU)
Apple Neural Engine (ANE)
Neural processor unit (NPU) cores
16
Non-operating altitude
0 - 4500
Number of built-in speakers
2
Number of external displays supported
1
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
On-board GPU manufacturer
Apple
On-board graphics card
Yes
On-board graphics card 4K support
Yes
On-board graphics card cores
5
On-board graphics card family
Apple
On-board graphics card model
Apple GPU
Operating altitude
0 - 3000
Operating relative humidity (H-H)
0 - 90
Operating system installed
macOS Tahoe
Operating temperature (T-T)
10 - 35
Optical drive type
No
Package depth
320.6 mm
Package height
227.8 mm
Package weight
1790 g
Package width
52.7 mm
Panel type
IPS
Performance cores
2
Pixel density
219 ppi
Pointing device
Trackpad
Pre-installed software
App Store, Books, Calendar, Contacts, FaceTime, Find My, Freeform, Games, GarageBand, Home, iMovie, iPhone Mirroring, Journal, Keynote, Mail, Maps, Messages, Music, News, Notes, Numbers, Pages, Passwords, Phone, Photo Booth, Photos, Podcasts, Preview, QuickTime Player, Reminders, Safari, Shortcuts, Stocks, Time Machine, Tips, TV, Voice Memos, Weather
Processor cores
6
Processor family
Apple A
Processor manufacturer
Apple
Processor model
A18 Pro
Product colour
Lime
Product type
Laptop
Ray tracing acceleration
Yes
Repairability index
6.8
RGB colour space
sRGB
Spatial audio
Yes
SSD capacity
512 GB
Storage media
SSD
Storage temperature (T-T)
-25 - 45
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
USB 2.0 ports quantity
0
USB 2.0 Type-C ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB 3.2 Gen 2x2 Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
35 W
USB Type-C required charging power (min)
20 W
USB4 Gen 2x2 ports quantity
0
USB4 Gen 3x2 ports quantity
0
Video decode engine
Yes
Video encode engine
Yes
Video formats supported
HEVC, H.264, AV1
Warranty period
1 year(s)
Weight
1.23 kg
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Width
297.5 mm
Price history over the last 6 months
Laptop Apple MacBook Neo 13 inch — A18 Pro (6‑core CPU, 5‑core GPU), 8GB RAM, 512GB SSD, Touch ID, Lime
Current
R17,680
Lowest
R15,937
Highest
R17,981
Change 24H
+R67   +0%
Week
+R124   +1%
Month
+R127   +1%

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