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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Laptop Acer TravelMate P4 TMP416-53-TCO-59MM 16 inch Intel Core Ultra 5 125U 16GB 512GB Windows 11 Pro

Laptop Acer TravelMate P4 TMP416-53-TCO-59MM 16 inch Intel Core Ultra 5 125U 16GB 512GB Windows 11 Pro
Laptop Acer TravelMate P4 TMP416-53-TCO-59MM 16 inch Intel Core Ultra 5 125U 16GB 512GB Windows 11 Pro
Laptop Acer TravelMate P4 TMP416-53-TCO-59MM 16 inch Intel Core Ultra 5 125U 16GB 512GB Windows 11 Pro
Laptop Acer TravelMate P4 TMP416-53-TCO-59MM 16 inch Intel Core Ultra 5 125U 16GB 512GB Windows 11 Pro
Laptop Acer TravelMate P4 TMP416-53-TCO-59MM 16 inch Intel Core Ultra 5 125U 16GB 512GB Windows 11 Pro
Laptop Acer TravelMate P4 TMP416-53-TCO-59MM 16 inch Intel Core Ultra 5 125U 16GB 512GB Windows 11 Pro
Laptop Acer TravelMate P4 TMP416-53-TCO-59MM 16 inch Intel Core Ultra 5 125U 16GB 512GB Windows 11 Pro
Laptop Acer TravelMate P4 TMP416-53-TCO-59MM 16 inch Intel Core Ultra 5 125U 16GB 512GB Windows 11 Pro
Laptop Acer TravelMate P4 TMP416-53-TCO-59MM 16 inch Intel Core Ultra 5 125U 16GB 512GB Windows 11 Pro
Laptop Acer TravelMate P4 TMP416-53-TCO-59MM 16 inch Intel Core Ultra 5 125U 16GB 512GB Windows 11 Pro
Laptop Acer TravelMate P4 TMP416-53-TCO-59MM 16 inch Intel Core Ultra 5 125U 16GB 512GB Windows 11 Pro
Laptop Acer TravelMate P4 TMP416-53-TCO-59MM 16 inch Intel Core Ultra 5 125U 16GB 512GB Windows 11 Pro
Laptop Acer TravelMate P4 TMP416-53-TCO-59MM 16 inch Intel Core Ultra 5 125U 16GB 512GB Windows 11 Pro
Laptop Acer TravelMate P4 TMP416-53-TCO-59MM 16 inch Intel Core Ultra 5 125U 16GB 512GB Windows 11 Pro
Laptop Acer TravelMate P4 TMP416-53-TCO-59MM 16 inch Intel Core Ultra 5 125U 16GB 512GB Windows 11 Pro
Laptop Acer TravelMate P4 TMP416-53-TCO-59MM 16 inch Intel Core Ultra 5 125U 16GB 512GB Windows 11 Pro
Laptop Acer TravelMate P4 TMP416-53-TCO-59MM 16 inch Intel Core Ultra 5 125U 16GB 512GB Windows 11 Pro
Laptop Acer TravelMate P4 TMP416-53-TCO-59MM 16 inch Intel Core Ultra 5 125U 16GB 512GB Windows 11 Pro
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R18,316
+R72 Reward
TravelMate P4 16 is a business laptop engineered for professionals who need performance, security and mobility. It combines Intel® Core™ Ultra processing with fast dual-channel DDR5 memory and M.2 PCIe SSD storage, long battery life with quick charging, plus a narrow-bezel WUXGA (1920 x 1200) 16:10 ... Read More
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Stock 10 Code 881469 Brand ACER Model NX.B9BEG.001 Warranty 2 Years

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Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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TravelMate P4 16 is a business laptop engineered for professionals who need performance, security and mobility. It combines Intel® Core™ Ultra processing with fast dual-channel DDR5 memory and M.2 PCIe SSD storage, long battery life with quick charging, plus a narrow-bezel WUXGA (1920 x 1200) 16:10 display and enhanced audio for everyday work and travel.

Advantages

The laptop delivers CPU performance and adaptive computing with Intel® Core™ Ultra and vPro essential, seamless PC–phone integration via Intel® Unison, and AI-powered threat detection. Security features include discrete TPM 2.0, fingerprint reader, privacy camera shutter and Acer ProShield Plus for centralized protection and management. The design meets MIL-810H durability standards, includes Acer Dust Defender, and uses recycled materials to reduce environmental impact.

Key specifications

  • Processor: Intel® Core™ Ultra with vPro essential
  • Memory: Dual-channel DDR5 (fast)
  • Storage: M.2 PCIe SSD
  • Display: WUXGA (1920 x 1200), 16:10, narrow bezel
  • Connectivity: Wi‑Fi 6E, Bluetooth 5.3
  • Security: TPM 2.0, fingerprint reader, privacy camera shutter, Acer ProShield Plus
  • Audio: Acer TrueHarmony, PurifiedVoice with AI Noise Reduction
  • Durability: MIL-810H certification, Acer Dust Defender
  • Battery: long battery life with fast charging

How to use

Start by logging in with the fingerprint reader or other configured biometric option for quick secure access. Use Intel® Unison to pair your phone and manage calls, messages and file transfers directly from the laptop. Rely on the built-in SSD and DDR5 memory for multitasking and business applications, and use fast charging to minimize downtime. Keep the privacy shutter closed when the webcam is not needed and use Acer ProShield Plus for centralized security management as part of IT deployment.

Recommendations

For optimal performance, install the latest Intel drivers and keep firmware updated. Use a quality USB-C power adapter for fast charging, enable Wi‑Fi 6E where available for best connectivity, and follow IT policies for ProShield Plus configuration to maintain security and manageability.
Key Highlights
  • Processor: Intel® Core™ Ultra with vPro essential
  • Memory: Dual-channel DDR5 (fast)
  • Storage: M.2 PCIe SSD
  • Display: WUXGA (1920 x 1200), 16:10, narrow bezel
  • Connectivity: Wi‑Fi 6E, Bluetooth 5.3
  • Security: TPM 2.0, fingerprint reader, privacy camera shutter, Acer ProShield Plus
  • Audio: Acer TrueHarmony, PurifiedVoice with AI Noise Reduction
  • Durability: MIL-810H certification, Acer Dust Defender
  • Battery: long battery life with fast charging
Specifications
AC adapter included
Yes
AC adapter power
65 W
AI software frameworks supported by NPU
DirectML, ONNX RT, OpenVINO, Windows ML
Antenna type
2x2
Battery capacity
53 Wh
Battery technology
Lithium-Ion (Li-Ion)
Bluetooth
Yes
Bluetooth version
5.2
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Card reader integrated
Yes
Colour gamut
100 %
Combo headphone/mic port
Yes
Compatible memory cards
MicroSD (TransFlash)
DC-in jack
Yes
Depth
251 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display diagonal
16 "
Display resolution
1920 x 1200
Display surface
Matt
Efficient cores
8
Efficient-core base frequency
0.8 GHz
Efficient-core Max Turbo Frequency
3.6 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080
HD type
WUXGA
HDMI ports quantity
1
HDMI version
2.1
Height (front)
18.9 mm
Height (rear)
20.9 mm
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
LED backlight
Yes
Low Power Efficient-core Base Frequency
700 MHz
Low Power Efficient-core Max Turbo Frequency
2.1 GHz
Low Power Efficient-cores
2
Market positioning
Business
Maximum internal memory
64 GB
Maximum turbo power
57 W
Memory channels
Dual-channel
Memory layout (slots x size)
1 x 16
Mobile network connection
No
Native aspect ratio
16:10
Neural processor unit (NPU)
Intel AI Boost
Number of battery cells
3
Number of built-in speakers
2
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Optical drive type
No
Panel type
IPS
Performance cores
2
Performance-core base frequency
1.3 GHz
Performance-core Max Turbo Frequency
4.3 GHz
Pointing device
Touchpad
Processor base power
15 W
Processor boost frequency
4.3 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
12
Processor family
Intel Core Ultra 5
Processor manufacturer
Intel
Processor model
125U
Processor threads
14
Product colour
Blue
Product type
Laptop
RGB colour space
sRGB
Sparsity support
Yes
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB charging current
3
USB charging voltage
5
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB4 Gen 3x2 ports quantity
2
Weight
1.65 kg
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax)
Width
358 mm
Windows Studio effects support
Yes
Price history over the last 6 months
Laptop Acer TravelMate P4 TMP416-53-TCO-59MM 16 inch Intel Core Ultra 5 125U 16GB 512GB Windows 11 Pro
Current
R18,316
Lowest
R17,202
Highest
R18,722
Change 24H
+R571   +3%
Week
+R1,087   +6%
Month
+R983   +6%

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