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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Laptop Acer Nitro 18 AI AN18-61-R968 — 18 inch WQXGA, AMD Ryzen AI 9 365 2GHz, 32GB DDR5, 1TB SSD, NVIDIA GeForce RTX 5070, Windows 11 Home, Black

Laptop Acer Nitro 18 AI AN18-61-R968 — 18 inch WQXGA, AMD Ryzen AI 9 365 2GHz, 32GB DDR5, 1TB SSD, NVIDIA GeForce RTX 5070, Windows 11 Home, Black
Laptop Acer Nitro 18 AI AN18-61-R968 — 18 inch WQXGA, AMD Ryzen AI 9 365 2GHz, 32GB DDR5, 1TB SSD, NVIDIA GeForce RTX 5070, Windows 11 Home, Black
Laptop Acer Nitro 18 AI AN18-61-R968 — 18 inch WQXGA, AMD Ryzen AI 9 365 2GHz, 32GB DDR5, 1TB SSD, NVIDIA GeForce RTX 5070, Windows 11 Home, Black
Laptop Acer Nitro 18 AI AN18-61-R968 — 18 inch WQXGA, AMD Ryzen AI 9 365 2GHz, 32GB DDR5, 1TB SSD, NVIDIA GeForce RTX 5070, Windows 11 Home, Black
Laptop Acer Nitro 18 AI AN18-61-R968 — 18 inch WQXGA, AMD Ryzen AI 9 365 2GHz, 32GB DDR5, 1TB SSD, NVIDIA GeForce RTX 5070, Windows 11 Home, Black
Laptop Acer Nitro 18 AI AN18-61-R968 — 18 inch WQXGA, AMD Ryzen AI 9 365 2GHz, 32GB DDR5, 1TB SSD, NVIDIA GeForce RTX 5070, Windows 11 Home, Black
Laptop Acer Nitro 18 AI AN18-61-R968 — 18 inch WQXGA, AMD Ryzen AI 9 365 2GHz, 32GB DDR5, 1TB SSD, NVIDIA GeForce RTX 5070, Windows 11 Home, Black
Laptop Acer Nitro 18 AI AN18-61-R968 — 18 inch WQXGA, AMD Ryzen AI 9 365 2GHz, 32GB DDR5, 1TB SSD, NVIDIA GeForce RTX 5070, Windows 11 Home, Black
Laptop Acer Nitro 18 AI AN18-61-R968 — 18 inch WQXGA, AMD Ryzen AI 9 365 2GHz, 32GB DDR5, 1TB SSD, NVIDIA GeForce RTX 5070, Windows 11 Home, Black
Laptop Acer Nitro 18 AI AN18-61-R968 — 18 inch WQXGA, AMD Ryzen AI 9 365 2GHz, 32GB DDR5, 1TB SSD, NVIDIA GeForce RTX 5070, Windows 11 Home, Black
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R41,639
+R166 Reward
Acer Nitro 18 AI AMD AN18-61-R968 is a clamshell gaming laptop equipped with an AMD Ryzen AI 9 365 processor (2 GHz, 10 cores), a 45.7 cm (18") WQXGA (2560 x 1600) IPS matte display with 16:10 aspect ratio, 32 GB DDR5 memory, 1 TB SSD storage and a combination of NVIDIA GeForce RTX 5070 discrete gra... Read More
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Stock 5 Code 1395424 Brand ACER Model NH.QYKEG.004 Warranty 2 Years

Shipping & Returns

Estimated delivery Friday, October 2
You will be kept updated through our detailed tracking system
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Acer Nitro 18 AI AMD AN18-61-R968 is a clamshell gaming laptop equipped with an AMD Ryzen AI 9 365 processor (2 GHz, 10 cores), a 45.7 cm (18") WQXGA (2560 x 1600) IPS matte display with 16:10 aspect ratio, 32 GB DDR5 memory, 1 TB SSD storage and a combination of NVIDIA GeForce RTX 5070 discrete graphics and AMD Radeon 880M integrated graphics. The system comes in black, runs Windows 11 Home and supports modern connectivity including Wi‑Fi 6E and Bluetooth 5.3.

Advantages

The laptop offers a large, high-resolution 18" WQXGA IPS display for detailed visuals and multitasking, a high-capacity 32 GB DDR5 memory configuration for smooth multitasking and gaming, and a 1 TB SSD for fast boot and load times. Discrete NVIDIA GeForce RTX 5070 graphics deliver accelerated rendering performance while the AMD Radeon 880M provides integrated GPU support. Connectivity options such as Wi‑Fi 6E, 2.5 Gbit Ethernet and Bluetooth 5.3 ensure fast network access. The 90 Wh battery and included 230 W power adapter provide balanced mobile use and performance.

Suitable for

  • Gaming at high settings with NVIDIA GeForce RTX 5070
  • Content creation and video editing requiring multi-core CPU and 32 GB RAM
  • Multitasking, programming and office productivity
  • Portable high-resolution display for design and review work

Key specifications

  • Form factor: Clamshell
  • Processor: AMD Ryzen AI 9 365, 2 GHz, 10 cores
  • Display: 45.7 cm (18"), WQXGA 2560 x 1600, IPS, matte, 16:10
  • Memory: 32 GB DDR5 (2 x 16 GB)
  • Storage: 1 TB SSD
  • Graphics: NVIDIA GeForce RTX 5070 (discrete); AMD Radeon 880M (integrated)
  • Connectivity: Wi‑Fi 6E (802.11ax), Ethernet LAN 2.5 Gbit/s, Bluetooth 5.3
  • Battery: Lithium‑ion 90 Wh; Power adapter: 230 W
  • Operating system: Windows 11 Home 64-bit
  • Weight: 3.02 kg
  • Colour: Black

How to use

Use the Acer Nitro 18 AI as a primary laptop for gaming, creative work or productivity. Connect to power for sustained high-performance use; the 230 W adapter supplies peak GPU and CPU demand. For mobile use, rely on the 90 Wh battery and enable power-saving profiles in Windows when needed. Install game clients, drivers and Windows updates via the preinstalled Windows 11 Home. Use the discrete NVIDIA GPU for demanding applications and switch to integrated graphics when lower power consumption is preferred (configure via graphics settings or vendor tools).

Recommendations

Keep system drivers and BIOS up to date, ensure adequate ventilation during extended high-load sessions, and use quality power settings and up-to-date GPU drivers for best performance and longevity.
Key Highlights
  • Gaming at high settings with NVIDIA GeForce RTX 5070
  • Content creation and video editing requiring multi-core CPU and 32 GB RAM
  • Multitasking, programming and office productivity
  • Portable high-resolution display for design and review work
  • Form factor: Clamshell
  • Processor: AMD Ryzen AI 9 365, 2 GHz, 10 cores
  • Display: 45.7 cm (18"), WQXGA 2560 x 1600, IPS, matte, 16:10
  • Memory: 32 GB DDR5 (2 x 16 GB)
  • Storage: 1 TB SSD
  • Graphics: NVIDIA GeForce RTX 5070 (discrete); AMD Radeon 880M (integrated)
  • Connectivity: Wi‑Fi 6E (802.11ax), Ethernet LAN 2.5 Gbit/s, Bluetooth 5.3
  • Battery: Lithium‑ion 90 Wh; Power adapter: 230 W
  • Operating system: Windows 11 Home 64-bit
  • Weight: 3.02 kg
  • Colour: Black
Specifications
AC adapter included
Yes
AC adapter power
230 W
AMD FreeSync
Yes
Audio system
DTS:X Ultra
Battery capacity
90 Wh
Battery life (max)
8 h
Battery technology
Lithium-Ion (Li-Ion)
Bluetooth
Yes
Bluetooth version
5.3
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
AC
Card reader integrated
Yes
Certified refurbished
No
Charging port type
USB Type-A
Colour name
Obsidian Black
Compatible memory cards
MicroSD (TransFlash)
Copilot key
Yes
Copilot+ PC
Yes
Depth
310.3 mm
Discrete GPU manufacturer
NVIDIA
Discrete graphics card
Yes
Discrete graphics card memory
8 GB
Discrete graphics card model
NVIDIA GeForce RTX 5070
Display diagonal
18 "
Display diagonal (metric)
45.7 cm
Display resolution
2560 x 1600
Display surface
Matt
Display technology marketing name
ComfyView
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
2500
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Full-size keyboard
Yes
HD type
WQXGA
HDMI ports quantity
1
HDMI version
2.1
Headphone outputs
1
Height
25.5 mm
Housing material
Aluminium
Internal memory
32 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Keyboard backlit colour
RGB
Keyboard backlit zone
4-zone RGB
Keyboard language
German
Keyboard layout
QWERTZ
L2 cache
10 MB
L3 cache
24 MB
LED backlight
Yes
Market positioning
Gaming
Maximum internal memory
32 GB
Maximum refresh rate
165 Hz
Memory form factor
SO-DIMM
Memory layout (slots x size)
2 x 16
Memory slots
2x SO-DIMM
Mobile network connection
No
Native aspect ratio
16:10
Neural processor unit (NPU)
AMD Ryzen AI
NPU performance up to
50 TOPs
Number of battery cells
4
Number of built-in speakers
2
Number of microphones
3
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
AMD
On-board graphics card
Yes
On-board graphics card 4K support
Yes
On-board graphics card family
AMD Radeon
Operating system architecture
64-bit
Operating system installed
Windows 11 Home
Optical drive type
No
Package depth
82 mm
Package height
376 mm
Package weight
5180 g
Package width
599 mm
Panel type
IPS
Pointing device
Touchpad
Processor boost frequency
5 GHz
Processor cache type
L2 & L3
Processor cores
10
Processor family
AMD Ryzen AI 9
Processor frequency
2 GHz
Processor generation
AMD Ryzen AI 300 Series
Processor manufacturer
AMD
Processor model
365
Processor threads
16
Product colour
Black
Product type
Laptop
SSD capacity
1000 GB
SSD interface
PCI Express 4.0
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total processor performance up to
73 TOPs
Total SSDs capacity
1000 GB
Total storage capacity
1000 GB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
USB 2.0 ports quantity
1
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
2
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB Sleep-and-Charge
Yes
USB Sleep-and-Charge ports
1
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB4 Gen 3x2 ports quantity
1
Warranty period
2 year(s)
Weight
3.02 kg
Width
400.9 mm
Price history over the last 6 months
Laptop Acer Nitro 18 AI AN18-61-R968 — 18 inch WQXGA, AMD Ryzen AI 9 365 2GHz, 32GB DDR5, 1TB SSD, NVIDIA GeForce RTX 5070, Windows 11 Home, Black
Current
R41,639
Lowest
R40,503
Highest
R45,095
Change 24H
+R1,053   +3%
Week
-R1,380   -3%
Month
-R1,582   -4%

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