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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Kramer Audio De-embedder SY AD-18G

Kramer Audio De-embedder SY AD-18G
Kramer Audio De-embedder SY AD-18G
0 reviews • Write a review
R4,501
The Kramer SY AD-18G is a professional audio de-embedder designed to extract digital or analog audio from an HDMI signal. It supports HDMI 2.0b and HDCP 2.2, handling video resolutions up to 4K@60Hz (4:4:4) with 18 Gbps bandwidth. The device features one HDMI input, one HDMI output with pass-through... Read More
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Stock Out Of StockNo Stock Code 3100694 Brand KRAMER ELECTRONICS Model 1KS094 Warranty 2 Years

Shipping & Returns

The Kramer SY AD-18G is a professional audio de-embedder designed to extract digital or analog audio from an HDMI signal. It supports HDMI 2.0b and HDCP 2.2, handling video resolutions up to 4K@60Hz (4:4:4) with 18 Gbps bandwidth. The device features one HDMI input, one HDMI output with pass-through, and audio outputs including optical S/PDIF and stereo RCA. Audio extraction modes (2CH, 5.1CH, Pass-through) and EDID management are selectable via DIP switches. HDR10, HLG, and Dolby Vision pass-through are supported. The unit is housed in a metal enclosure and powered by a DC 5V/1A supply.

Advantages

Extracts high-quality audio from HDMI sources without signal degradation. Supports the latest HDMI and HDCP standards for compatibility with 4K HDR content. Flexible audio output options (optical and analog) suit various audio systems. Easy configuration via DIP switches for audio extraction and EDID management. Compact metal design ensures durability and reliable performance in professional environments.

Suitable for

  • Integrating audio from HDMI sources into existing sound systems
  • Conference rooms, classrooms, and presentation spaces requiring separate audio routing
  • Home theater setups needing audio extraction for external processors or soundbars
  • Broadcast and AV installations where audio de-embedding is necessary

Key specifications

  • HDMI Compliance: HDMI 2.0b
  • HDCP Compliance: HDCP 2.2 / HDCP 1.4
  • Video Bandwidth: 18 Gbps
  • Max Video Resolution: 4K@60Hz (4:4:4)
  • HDR Support: HDR10, HLG, Dolby Vision Pass-through
  • Audio Outputs: 1x Optical (S/PDIF), 1x L/R RCA (Stereo)
  • Audio Extraction Modes: 2CH, 5.1CH, Pass-through (selectable)
  • EDID Management: Selectable via DIP switches
  • Power Supply: DC 5V/1A
  • Power Consumption: Max 1.5W
  • Housing Material: Metal Enclosure

Recommendations

For optimal performance, use high-quality HDMI cables and ensure the power supply is stable. The device is ideal for extracting audio from 4K HDR sources while maintaining video integrity.

Specifications
Brand
Kramer
Category
Audio De-embedder
EAN
5060070252292
Model
SY AD-18G
MPN
SY AD-18G
Product type
Audio De-embedder
Weight
5 kg
Price history over the last 6 months
Kramer Audio De-embedder SY AD-18G
Current
R4,501
Lowest
R3,735
Highest
R4,501
Change 24H
+R652   +17%
Week
+R756   +20%
Month
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