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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Kosmos 68078 board/card game Board game Puzzle

Kosmos 68078 board/card game Board game Puzzle
Kosmos 68078 board/card game Board game Puzzle
Kosmos 68078 board/card game Board game Puzzle
Kosmos 68078 board/card game Board game Puzzle
Kosmos 68078 board/card game Board game Puzzle
Kosmos 68078 board/card game Board game Puzzle
Kosmos 68078 board/card game Board game Puzzle
Kosmos 68078 board/card game Board game Puzzle
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R619
+R1 Reward
Kosmos 68078 board/card game Board game Puzzle EXIT - The Game + Puzzle: The Dark Castle. A mystery to piece together and solve in one! Exciting adventures await newcomers in this cooperative escape-room game: everyone knows the eerie castle at the edge of the forest and everyone is afraid of it, bu... Read More
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Stock 16 Code 346181 Brand KOSMOS Model 68078 Warranty 2 Years

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Estimated delivery Thursday, October 1
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Kosmos 68078 board/card game Board game Puzzle

EXIT - The Game + Puzzle: The Dark Castle. A mystery to piece together and solve in one! Exciting adventures await newcomers in this cooperative escape-room game: everyone knows the eerie castle at the edge of the forest and everyone is afraid of it, but now courage is called for. Together the players search for an old man who has vanished without a trace; only the day before, he had announced in the village square that he would finally track down the sinister castle owner. What happened on the other side of the forest? The players must rush to help the abducted man. To do so, they read the adventure story and assemble four puzzles one after another, which lead them to lonely places and creepy rooms. Together they face dangers and solve clever, surprising riddles - in this escape-room game the whole team takes part. Contents: 4 puzzles, 14 riddle documents, 10 strange pieces, 1 decoder disc, 1 set of instructions. Kosmos 68078. Product type: board game. Genre: puzzle. Recommended minimum age: 10 years.

Specifications

  • Depth: 257 mm
  • Height: 57 mm
  • Product colour: Multicolour
  • Width: 177 mm
  • Package type: Box
  • Game edition: No
  • Suggested gender: Any gender
  • Recommended age group: Adult & Child
  • Genre: Puzzle
  • Recommended age (min): 10 yr(s)
  • Maximum number of players: 4
  • Minimum number of players: 1
  • Number of puzzles: 4
  • EU TSD warning: Not for children under 36 months
  • Not for children 0-3 years: Yes
  • Game modes: Multiplayer, Single-player

Genuine Kosmos product — MPN: 68078 · EAN: 4002051680787.

Key Highlights
  • Ein ganz neues EXIT Feeling: Clevere Rätsel, vier Puzzles und eine spannende Abenteuergeschichte in einem
  • Das perfekte Escape-Room-Spiel für Brettspiel- und Puzzlefans
  • Ein neues andersartiges Rätselgefühl dank der 4 Puzzles á 88 Teilen
  • Level Einsteiger: Für Rätsel-Anfänger ab 10 Jahren geeignet
  • Puzzle Board game
  • Multiplayer, Single-player
  • Minimum number of players: 1 Maximum number of players: 4
  • Recommended age group: Adult & Child
  • Suggested gender: Any gender
  • Recommended age (min): 10 yr(s)
Specifications
Depth
257 mm
EU TSD warning
Not for children under 36 months
Game edition
No
Game modes
Multiplayer, Single-player
Genre
Puzzle
Height
57 mm
Maximum number of players
4
Minimum number of players
1
Not for children 0-3 years
Yes
Number of puzzles
4
Package type
Box
Product colour
Multicolour
Product type
Board game
Recommended age (min)
10 yr(s)
Recommended age group
Adult & Child
Suggested gender
Any gender
Width
177 mm

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Price history over the last 6 months
Kosmos 68078 board/card game Board game Puzzle
Current
R619
Lowest
R516
Highest
R639
Change 24H
+R96   +18%
Week
+R102   +20%
Month
+R100   +19%

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