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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Kaloo Léonie Soft Doll 25 cm in Gift Box - Tendresse Collection

Kaloo Léonie Soft Doll 25 cm in Gift Box - Tendresse Collection
Kaloo Léonie Soft Doll 25 cm in Gift Box - Tendresse Collection
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R714
+R2 Reward
Introducing the Kaloo Léonie Soft Doll, a charming 25 cm companion from the exquisite Tendresse collection. Crafted with ultra-soft micro-velvet polyester fabric and filled with 100% polyester fibers, this doll offers a gentle, cuddly texture perfect for newborns and infants. Léonie features embroid... Read More
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Stock 5 Code 3098775 Brand KALOO Model K200017 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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Introducing the Kaloo Léonie Soft Doll, a charming 25 cm companion from the exquisite Tendresse collection. Crafted with ultra-soft micro-velvet polyester fabric and filled with 100% polyester fibers, this doll offers a gentle, cuddly texture perfect for newborns and infants. Léonie features embroidered eyes and fabric hair, ensuring safety and durability. The doll comes dressed in a pastel pink dress and includes a special ribbon on the back for writing the baby's name, making it a personalized keepsake. Packaged in a beautiful gift box, it is an ideal present for baby showers, birthdays, or any special occasion. CE certified and compliant with EN71 safety standards, this doll provides sensory stimulation and emotional comfort, supporting early developmental benefits.

Advantages

Ultra-soft and cuddly material ensures comfort and security for babies. Embroidered details eliminate choking hazards. Machine washable at 30°C for easy cleaning. Personalized ribbon adds a sentimental touch. Beautiful gift box packaging makes it ready for gifting.

Suitable for

  • Newborns and infants from birth (0+ months)
  • Baby showers, christenings, and first birthdays
  • Collectors of Kaloo dolls
  • Gifts for parents to personalize with baby's name

Key specifications

  • Product Type: Soft Doll
  • Collection: Tendresse
  • Character Name: Léonie
  • Doll Height: 25 cm
  • Recommended Age: 0+ months
  • Main Material: Polyester (Micro-velvet fabric)
  • Filling Material: 100% Polyester Fibers
  • Washability: Machine washable (30°C)
  • Packaging Type: Gift Box
  • Safety Certification: CE Certified (EN71 compliant)
  • Eye Type: Embroidered
  • Hair Type: Fabric (embroidered)
  • Dress Color: Pastel Pink
  • Special Feature: Ribbon on back for writing baby's name
  • Texture: Ultra-soft and cuddly
  • Developmental Benefit: Sensory stimulation, emotional comfort

Recommendations

Kaloo Léonie is a timeless gift that combines safety, softness, and personalization. Perfect for creating cherished memories from the very first day.

Specifications
Brand
Kaloo
Category
Soft Doll
Certification
CE Certified (EN71 compliant)
EAN
3666502000176
Material
Polyester (Micro-velvet fabric)
Model
K200017
MPN
K200017
Product colour
Pink
Product type
Soft Doll
Recommended age (min)
0
Recommended age group
0-2 years
Weight
0.18 kg
Price history over the last 6 months
Kaloo Léonie Soft Doll 25 cm in Gift Box - Tendresse Collection
Current
R714
Lowest
R640
Highest
R714
Change 24H
+R66   +10%
Week
+R72   +11%
Month
+R64   +10%

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